v3.26.3
Segment Reporting
 9 Months Ended
Sep. 30, 2026
Segment Reporting [Abstract]  
Segment Reporting Segment Reporting
The Company has one operating and reportable segment, which includes all virtual care program product offerings. The CODM manages the allocation of resources and assesses performance at the operating segment level.
The CODM reviews information presented on a consolidated basis for purposes of making operating decisions, assessing financial performance, and allocating resources. The CODM assesses performance and decides how to allocate resources based on components reported on the condensed consolidated statement of operations including consolidated net income (loss). The CODM uses net income (loss) to evaluate the return on assets and to determine investment opportunities related to development of new virtual care service offerings, new technologies, and platform enhancements. The CODM also uses net income (loss) to monitor budget versus actual results.
The Company’s segment net income (loss) and significant expenses for the three and nine months ended September 30, 2026 and 2025, consisted of the following (in thousands):
Three Months Ended September 30,Nine Months Ended September 30,
2026202520262025
Revenue$91,306 $68,030 $257,189 $184,364 
Cost of revenue (1)
22,024 22,959 75,427 67,087 
Employee compensation (2)
42,283 32,834 121,025 93,748 
Other segment items (3)
20,448 15,415 51,862 41,466 
Consolidated net income (loss)$6,551 $(3,178)$8,875 $(17,937)
(1)Depreciation and amortization included in cost of revenue was $1.6 million and $0.8 million for the three months ended September 30, 2026 and 2025, respectively, and $4.5 million and $2.4 million for the nine months ended September 30, 2026 and 2025, respectively.
(2)Employee compensation is part of research and development, sales and marketing and general and administrative expenses and includes salaries, share-based compensation expense, sales commissions, employee bonuses, benefits, and other employee related expenses.
(3)Other segment items include third-party consulting services and professional services, software and infrastructure, hosting, marketing and advertising, and other income and other expenses.
All of the Company’s long-lived assets were located in the U.S., and all revenue was earned in the U.S. as of December 31, 2025 and for the three and nine months ended September 30, 2026 and 2025.