v3.26.3
Segment Information
 9 Months Ended
Sep. 30, 2026
Segment Reporting [Abstract]  
Segment Information

Note 11. Segment Information

 

The Company operates in a single reportable segment. The Company’s chief operating decision maker is its Chief Executive Officer. The Chief Executive Officer regularly reviews operating loss and net loss for the Company’s single reportable segment when assessing performance and making resource allocation decisions. Operating loss, which is the segment profit or loss measure most consistent with the measurement principles used in the Company’s consolidated financial statements, is used to evaluate the results of the Company’s core operations before the effects of interest expense, other income or expense, and income taxes. Net loss is also reviewed by the Chief Executive Officer to evaluate overall consolidated performance after these items. Because the Company has one reportable segment, the segment measures reviewed by the Chief Executive Officer are consistent with the corresponding consolidated measures presented in the Company’s condensed consolidated statements of operations.

The following table represents total net revenue based on where customers are physically located (in thousands):

 

 

 

Three Months Ended

 

 

Nine Months Ended

 

 

 

September 30,

 

 

September 30,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

 

 

Americas

 

$

65,494

 

 

$

61,673

 

 

$

136,082

 

 

$

151,546

 

Europe and Middle East

 

 

15,921

 

 

 

16,478

 

 

 

39,009

 

 

 

40,938

 

Asia Pacific

 

 

3,288

 

 

 

2,306

 

 

 

8,149

 

 

 

8,651

 

Total net revenue

 

$

84,703

 

 

$

80,457

 

 

$

183,240

 

 

$

201,135

 

 

The following table reflects the significant expenses of the Company's reportable segment for the following periods (in thousands):

 

 

 

Three Months Ended

 

 

Nine Months Ended

 

 

 

September 30,

 

 

September 30,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

 

 

Net revenue

 

$

84,703

 

 

$

80,457

 

 

$

183,240

 

 

$

201,135

 

Significant segment expenses:

 

 

 

 

 

 

 

 

 

 

 

 

Cost of revenue

 

 

55,109

 

 

 

50,399

 

 

 

120,489

 

 

 

129,448

 

Sales

 

 

7,158

 

 

 

5,843

 

 

 

18,539

 

 

 

17,998

 

Marketing

 

 

7,830

 

 

 

6,670

 

 

 

23,409

 

 

 

19,699

 

Research and development

 

 

4,553

 

 

 

4,161

 

 

 

13,940

 

 

 

12,625

 

General and administrative

 

 

5,340

 

 

 

7,541

 

 

 

19,654

 

 

 

23,111

 

Other (recovery) costs (1)

 

 

(1,172

)

 

 

476

 

 

 

(1,564

)

 

 

(8,320

)

Operating income (loss)

 

 

5,885

 

 

 

5,367

 

 

 

(11,227

)

 

 

6,574

 

Interest expense, net

 

 

2,707

 

 

 

3,718

 

 

 

7,742

 

 

 

7,773

 

Other expense (income), net

 

 

213

 

 

 

(322

)

 

 

185

 

 

 

780

 

Income tax (benefit) expense

 

 

(1,421

)

 

 

254

 

 

 

(1,023

)

 

 

(101

)

Net income (loss)

 

 

4,386

 

 

$

1,717

 

 

 

(18,131

)

 

$

(1,878

)

 

 

(1) Other (recovery) costs in the three and nine months ended September 30, 2026 and 2025 include acquisition-related costs and an insurance recovery.