v3.26.3
Segment Information
9 Months Ended
Sep. 30, 2026
Segment Reporting [Abstract]  
Segment Information Segment Information
The company’s reportable segments are as follows:
•Digital Workplace Solutions (DWS), which provides workplace solutions featuring intelligent workplace services, proactive experience management and collaboration tools to support business growth;
•Cloud, Applications & Infrastructure Solutions (CA&I), which provides digital transformation in the areas of cloud migration and management, applications and infrastructure transformation and modernization solutions; and
•Enterprise Computing Solutions (ECS), which provides solutions that harness secure, high-intensity enterprise computing and enable digital services through software-defined operating environments.
This segment structure reflects the financial information used by the company’s chief operating decision maker (CODM) to make decisions regarding the company’s business, including resource allocations and performance assessments, as well as the current operating focus.
The CODM evaluates the performance of the segments based on segment revenue and segment gross profit. The company’s CODM regularly reviews cost of revenues by segment and treats it as a significant segment expense. Segment revenue and segment gross profit are exclusive of certain activities and expenses that are not allocated to specific segments and reported in Other as described below. The company does not report assets by reportable segments as this information is not reviewed by the CODM on a regular basis.
Other, as presented in the reconciliation tables below, includes revenue and cost of revenue associated with the company’s United Kingdom business process outsourcing consolidated joint venture, which is a non-core business activity. Additionally, Other includes certain expenses within cost of revenue such as cost reduction charges, amortization of purchased intangibles and unusual and nonrecurring items that are not allocated to specific segments. These amounts are combined within other revenue and other gross profit (loss) to arrive at total consolidated revenue and total consolidated gross profit (loss) as reported in the reconciliations below.
The following table presents certain financial information by reportable segments:
Total SegmentsDWSCA&IECS
Three Months Ended September 30, 2026
Revenue$451.1 $130.2 $180.3 $140.6 
Cost of revenue323.4 117.8 143.1 62.5 
Gross profit$127.7 $12.4 $37.2 $78.1 
Three Months Ended September 30, 2025
Revenue$438.9 $125.3 $180.4 $133.2 
Cost of revenue321.6 105.0 145.0 71.6 
Gross profit$117.3 $20.3 $35.4 $61.6 
Total SegmentsDWSCA&IECS
Nine Months Ended September 30, 2026
Revenue$1,318.8 $390.3 $546.7 $381.8 
Cost of revenue963.8 346.7 423.8 193.3 
Gross profit$355.0 $43.6 $122.9 $188.5 
Nine Months Ended September 30, 2025
Revenue$1,316.3 $382.0 $542.2 $392.1 
Cost of revenue954.1 321.4 433.8 198.9 
Gross profit$362.2 $60.6 $108.4 $193.2 
Presented below is a reconciliation of total segment revenue to total consolidated revenue:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2026202520262025
Total segment revenue$451.1 $438.9 $1,318.8 $1,316.3 
Other revenue20.4 21.3 63.8 59.3 
Total consolidated revenue$471.5 $460.2 $1,382.6 $1,375.6 
Presented below is a reconciliation of total segment gross profit to consolidated income (loss) before income taxes:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2026202520262025
Total segment gross profit$127.7 $117.3 $355.0 $362.2 
Other gross profit (loss)
(1.7)(0.1)0.8 (7.5)
Total gross profit126.0 117.2 355.8 354.7 
Selling, general and administrative expense(95.1)(90.9)(282.3)(281.3)
Research and development expense(7.2)(4.8)(17.8)(16.5)
Goodwill and intangible asset impairment— (55.0)(48.7)(55.0)
Interest expense(19.0)(18.2)(55.8)(34.6)
Other (expense), net(183.2)(241.2)(232.6)(280.2)
Total loss before income taxes$(178.5)$(292.9)$(281.4)$(312.9)
Geographic information about the company’s revenue, which is principally based on location of the selling organization, is presented below:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2026202520262025
Australia$50.1 $33.8 $139.0 $103.3 
United Kingdom57.6 52.6 197.3 167.2 
United States181.7 180.2 529.5 561.6 
Other foreign182.1 193.6 516.8 543.5 
Total$471.5 $460.2 $1,382.6 $1,375.6