Segment Reporting - Summary of Key Financial Performance Measures of Segment (Details) - USD ($) $ in Thousands |
3 Months Ended | 9 Months Ended | ||||||
|---|---|---|---|---|---|---|---|---|
Sep. 30, 2026 |
Jun. 30, 2026 |
Mar. 31, 2026 |
Sep. 30, 2025 |
Jun. 30, 2025 |
Mar. 31, 2025 |
Sep. 30, 2026 |
Sep. 30, 2025 |
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| Segment Reporting [Line Items] | ||||||||
| Revenue | $ 41,566 | $ 36,202 | $ 120,093 | $ 115,854 | ||||
| Cost of revenue | 24,457 | 26,633 | 71,643 | 80,055 | ||||
| Research and development | 5,476 | 6,149 | 17,204 | 20,872 | ||||
| Sales and marketing | 5,689 | 4,354 | 15,360 | 15,499 | ||||
| General and administrative | 10,752 | 6,093 | 32,249 | 34,500 | ||||
| Stock compensation | 3,165 | 2,084 | 9,455 | 7,081 | ||||
| Depreciation and amortization | 6,741 | 6,210 | ||||||
| Total operating expense | 21,917 | 16,596 | 64,813 | 70,871 | ||||
| Impairment charge | 0 | 0 | 0 | 24,929 | ||||
| Loss from operations | (4,808) | (7,027) | (16,363) | (60,001) | ||||
| Net loss | (3,912) | $ (5,641) | $ (4,448) | (6,270) | $ (10,860) | $ (40,184) | (14,001) | (57,314) |
| Professional Services | ||||||||
| Segment Reporting [Line Items] | ||||||||
| Revenue | 6,469 | 7,035 | 21,138 | 15,255 | ||||
| Cost of revenue | 6,284 | 6,800 | 19,042 | 20,330 | ||||
| Reportable Segment | ||||||||
| Segment Reporting [Line Items] | ||||||||
| Revenue | 41,566 | 36,202 | 120,093 | 115,854 | ||||
| Cost of revenue | 24,457 | 26,633 | 71,643 | 80,055 | ||||
| Gross profit | 17,109 | 9,569 | 48,450 | 35,799 | ||||
| Research and development | 4,905 | 5,419 | 15,385 | 18,200 | ||||
| Sales and marketing | 5,270 | 4,220 | 14,401 | 14,956 | ||||
| General and administrative | 7,258 | 3,647 | 21,880 | 27,483 | ||||
| Stock compensation | 3,056 | 2,019 | 9,166 | 6,597 | ||||
| Depreciation and amortization | 1,428 | 1,291 | 3,981 | 3,635 | ||||
| Total operating expense | 21,917 | 16,596 | 64,813 | 70,871 | ||||
| Impairment charge | 24,929 | |||||||
| Loss from operations | (4,808) | (7,027) | (16,363) | (60,001) | ||||
| Other segment items | 896 | 757 | 2,362 | 2,687 | ||||
| Net loss | (3,912) | (6,270) | (14,001) | (57,314) | ||||
| Reportable Segment | Hardware | ||||||||
| Segment Reporting [Line Items] | ||||||||
| Revenue | 18,492 | 11,506 | 47,497 | 45,479 | ||||
| Cost of revenue | 13,642 | 13,836 | 38,132 | 40,664 | ||||
| Reportable Segment | Professional Services | ||||||||
| Segment Reporting [Line Items] | ||||||||
| Revenue | 6,469 | 7,035 | 21,138 | 15,255 | ||||
| Cost of revenue | 6,284 | 6,800 | 19,042 | 20,330 | ||||
| Reportable Segment | Deferred hub amortization | ||||||||
| Segment Reporting [Line Items] | ||||||||
| Revenue | 877 | 3,424 | 4,383 | 12,701 | ||||
| Cost of revenue | 532 | 1,819 | 2,594 | 6,559 | ||||
| Reportable Segment | SaaS - Smart Apartments | ||||||||
| Segment Reporting [Line Items] | ||||||||
| Revenue | 11,918 | 10,175 | 35,002 | 29,922 | ||||
| Reportable Segment | SaaS - Smart Operations | ||||||||
| Segment Reporting [Line Items] | ||||||||
| Revenue | 2,170 | 2,632 | 6,866 | 8,056 | ||||
| Reportable Segment | SaaS - All Other | ||||||||
| Segment Reporting [Line Items] | ||||||||
| Revenue | 1,640 | 1,430 | 5,207 | 4,441 | ||||
| Reportable Segment | SaaS | ||||||||
| Segment Reporting [Line Items] | ||||||||
| Revenue | 15,728 | 14,237 | 47,075 | 42,419 | ||||
| Cost of revenue | $ 3,999 | $ 4,178 | $ 11,875 | $ 12,502 | ||||
| X | ||||||||||
- Definition Impairment charge excluding operating expenses. No definition available.
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- Definition Amount of expense for award under share-based payment arrangement. Excludes amount capitalized. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The aggregate cost of goods produced and sold and services rendered during the reporting period. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The aggregate expense recognized in the current period that allocates the cost of tangible assets, intangible assets, or depleting assets to periods that benefit from use of the assets. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- Definition The aggregate total of expenses of managing and administering the affairs of an entity, including affiliates of the reporting entity, which are not directly or indirectly associated with the manufacture, sale or creation of a product or product line. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- Definition Aggregate revenue less cost of goods and services sold or operating expenses directly attributable to the revenue generation activity. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The portion of profit or loss for the period, net of income taxes, which is attributable to the parent. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Generally recurring costs associated with normal operations except for the portion of these expenses which can be clearly related to production and included in cost of sales or services. Includes selling, general and administrative expense. Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
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- Definition The net result for the period of deducting operating expenses from operating revenues. Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
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- Definition Amount of expense for research and development. Includes, but is not limited to, cost for computer software product to be sold, leased, or otherwise marketed and writeoff of research and development assets acquired in transaction other than business combination or joint venture formation or both. Excludes write-down of intangible asset acquired in business combination or from joint venture formation or both, used in research and development activity. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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| X | ||||||||||
- Definition Amount of revenue recognized from goods sold, services rendered, insurance premiums, or other activities that constitute an earning process. Includes, but is not limited to, investment and interest income before deduction of interest expense when recognized as a component of revenue, and sales and trading gain (loss). Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Amount of other expense (income) and loss (gain) calculated as difference between segment revenue and separately disclosed expense category to arrive at segment profit (loss). Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The aggregate total amount of expenses directly related to the marketing or selling of products or services. No definition available.
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