Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2026	Sep. 30, 2025	Sep. 30, 2026	Sep. 30, 2025
Disaggregation of Revenue [Line Items]
Total revenue	$ 41,566	$ 36,202	$ 120,093	$ 115,854
United States
Disaggregation of Revenue [Line Items]
Total revenue	41,566	36,097	120,031	115,705
International
Disaggregation of Revenue [Line Items]
Total revenue	0	105	62	149
Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	33,501	29,918	99,219	96,998
Access Control
Disaggregation of Revenue [Line Items]
Total revenue	4,706	1,739	9,809	5,459
Other
Disaggregation of Revenue [Line Items]
Total revenue	1,189	1,913	4,199	5,341
Smart Operations Solutions
Disaggregation of Revenue [Line Items]
Total revenue	2,170	2,632	6,866	8,056
Hardware
Disaggregation of Revenue [Line Items]
Total revenue	18,492	11,506	47,497	45,479
Hardware \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	15,792	10,182	42,446	41,437
Hardware \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	2,514	736	4,271	2,568
Hardware \| Other
Disaggregation of Revenue [Line Items]
Total revenue	186	588	780	1,474
Professional Services
Disaggregation of Revenue [Line Items]
Total revenue	6,469	7,035	21,138	15,255
Professional Services \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	4,914	6,137	17,388	12,938
Professional Services \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	1,373	502	3,206	1,245
Professional Services \| Other
Disaggregation of Revenue [Line Items]
Total revenue	182	396	544	1,072
Hosted Services
Disaggregation of Revenue [Line Items]
Total revenue	16,605	17,661	51,458	55,120
Hosted Services \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	12,795	13,599	39,385	42,623
Hosted Services \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	819	501	2,332	1,646
Hosted Services \| Other
Disaggregation of Revenue [Line Items]
Total revenue	821	929	2,875	2,795
Hosted Services \| Smart Operations Solutions
Disaggregation of Revenue [Line Items]
Total revenue	$ 2,170	$ 2,632	$ 6,866	$ 8,056