Restructuring |
9 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Sep. 30, 2026 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Restructuring and Related Activities [Abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Restructuring | Note 15. Restructuring In the third quarter of 2026, our board of directors approved a restructuring plan that is designed to simplify our operations, align resources and investments with our core platform, and create capacity to reinvest in capabilities and solutions that improve the customer experience and strengthen our competitive position (collectively, the “2026 Restructuring Plan”). The 2026 Restructuring Plan includes reduction of the Company’s workforce by approximately 12%. In the second quarter of 2026, we executed restructuring activities primarily within our sales and marketing departments and, to a lesser degree, within certain of our general and administrative business support departments to simplify our operations, align resources and investments with our core platform, and create capacity to reinvest in capabilities and solutions that improve the customer experience and strengthen our competitive position. During the three and nine months ended September 30, 2026, we incurred $10.0 million and $11.7 million, respectively, of restructuring charges related to one-time employee termination benefits recorded within restructuring in the unaudited condensed consolidated statements of operations. As of September 30, 2026, the restructuring liability accrued but not paid totaled $4.3 million, which is included within accrued expenses in the unaudited condensed consolidated balance sheets. We expect the remainder of the restructuring charges of approximately $0.7 million to be incurred in the fourth quarter of 2026 and the 2026 Restructuring Plan to be substantially complete by the end of the fourth quarter of 2026. Potential position eliminations in each country are subject to local law and consultation requirements, which may extend this process beyond the fourth quarter of 2026 in certain countries. The charges that we expect to incur are subject to a number of assumptions, including local law requirements in various jurisdictions, and actual expenses and timing of payments may differ materially from the estimates disclosed above. The following table presents the activity of the restructuring liability for the nine months ended September 30, 2026 (in thousands):
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