v3.26.3
Segment Information
9 Months Ended
Sep. 30, 2026
Segment Reporting [Abstract]  
Segment Information Segment Information
Significant Segment Expenses
The following table presents our significant expense categories included in our reported measure of segment profitability for the periods presented (in millions):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2026202520262025
Revenue$724 $676 $2,204 $1,929 
Less:
Headcount-related expenses, excluding share-based compensation297 300 919 886 
Direct product and service costs117 91 331 214 
Share-based compensation74 99 230 295 
Depreciation and amortization64 67 194 199 
Marketing and advertising costs46 47 165 154 
ZO securities class action settlement (1)165 — 165 — 
Software and hardware costs
40 29 113 82 
Third-party professional service fees32 25 103 61 
Impairment and restructuring costs32 2 68 2 
Facility expenses6 6 19 20 
Other items (2)12 13 32 39 
Loss from operations(161)(3)(135)(23)
Other income, net12 18 41 58 
Interest expense(6)(3)(16)(13)
Income tax expense(3)(2)(6)(2)
Net income (loss)$(158)$10 $(116)$20 
(1) Net of expected insurance recoveries.
(2)
Other items include data acquisition costs, insurance costs, and taxes.