v3.26.3
Revenue
9 Months Ended
Sep. 30, 2026
Revenue from Contract with Customer [Abstract]  
Revenue Revenue
Disaggregation of Revenue
Based on the information provided to and reviewed by the Chief Operating Decision Maker, who is referred to as the CODM, the nature, amount, timing, and uncertainty of revenue and cash flows and how they are affected by economic factors are most appropriately depicted by the type of service and primary geographical markets. Revenues recorded within these categories are earned from similar products and services for which the nature of associated fees and the related revenue recognition models are substantially similar.
The Company disaggregates revenue by two types of services: Marketplace revenue and Enterprise revenue.
The following table sets forth total revenue by type of service for the periods presented:
Three Months Ended
September 30,
Nine Months Ended
September 30,
(In thousands)2026202520262025
Marketplace
$159,321 $174,572 $496,884 $511,525 
Enterprise
26,278 27,158 75,858 77,850 
Total revenue$185,599 $201,730 $572,742 $589,375 
The following table sets forth total revenue by geographic area based on the billing address of talent and clients for the periods presented:
Three Months Ended
September 30,
Nine Months Ended
September 30,
(In thousands)2026202520262025
Talent
United States$29,391 $29,075 $88,467 $84,659 
Philippines14,540 14,550 43,677 43,703 
India
10,970 13,633 35,687 40,900 
Pakistan12,342 12,048 38,270 33,643 
Rest of world (1)
40,444 43,816 125,593 128,284 
Total talent107,687 113,122 331,694 331,189 
Clients
United States (2)
56,958 63,404 172,816 184,360 
Rest of world (1) (2)
20,954 25,204 68,232 73,826 
Total clients77,912 88,608 241,048 258,186 
Total revenue$185,599 $201,730 $572,742 $589,375 
(1) During each of the three and nine months ended September 30, 2026 and 2025, no single country included in the Rest of world category had revenue that exceeded 10% of total talent revenue, total clients revenue, or total revenue.
(2) For the three and nine months ended September 30, 2025, the Company revised the presentation for Clients between United States and Rest of world to reflect additional information obtained regarding the geographic attribution of revenue from Ascen Inc., which is referred to as Ascen, and was acquired in August 2025. This revision did not affect Total clients revenue, total revenue, or the Company’s condensed consolidated financial statements for any period presented.
Deferred Revenue and Remaining Performance Obligation
Deferred revenue represents amounts billed in advance for services not yet rendered.
Deferred revenue expected to be recognized within the next twelve months is classified as current deferred revenue.
The Company has applied the practical expedients and exemptions and does not disclose the value of remaining performance obligations for (i) contracts with an original expected length of one year or less; and (ii) contracts for which the variable consideration is allocated entirely to a wholly unsatisfied promise to transfer a distinct service that forms part of a single performance obligation under the series guidance.
Contract Balances
The following table provides information about the balances of the Company’s Trade and client receivables, net of allowance and contract liabilities included in deferred revenue and other liabilities, noncurrent as of the dates presented:
(In thousands)
September 30, 2026
December 31, 2025
Trade and client receivables, net of allowance$79,315 $76,236 
Contract liabilities
Deferred revenue, current
8,620 7,765 
During the nine months ended September 30, 2026, changes in the contract liabilities balances were primarily the result of normal business activity.
Revenue recognized during the three months ended September 30, 2026 that was included in the deferred revenue balance as of June 30, 2026 was $8.6 million. Revenue recognized during the nine months ended September 30, 2026 that was included in the deferred revenue balance as of December 31, 2025 was $7.8 million.
Revenue recognized during the three months ended September 30, 2025 that was included in the deferred revenue balance as of June 30, 2025 was $7.8 million. Revenue recognized during the nine months ended September 30, 2025 that was included in the deferred revenue balance as of December 31, 2024 was $7.3 million.