In May 2026, the Company initiated a restructuring plan, referred to as the 2026 Restructuring, intended to build a more efficient operating model and position the Company for profitable growth as the nature of work evolves. The 2026 Restructuring included various cost-reduction measures, including workforce reductions, reductions in operating expenses, as well as decreases in capital expenditures. As part of the 2026 Restructuring, the Company reduced its total workforce by approximately 20% as of September 30, 2026. The Company expects additional reductions to be substantially completed by December 31, 2026.

The total restructuring charges for the three and nine months ended September 30, 2026 were $4.3 million and $18.1 million, respectively, and are presented within the respective functional line items in the Company's condensed consolidated statements of operations and comprehensive income, as shown in the following table. Restructuring charges for the three months ended September 30, 2026 primarily reflect costs under vendor contracts that the Company ceased using and impairment of certain internal-use software.


(in thousands)	Employee severance and benefit costs		Contract termination costs		Other charges		Total Restructuring Charges

Cost of revenue	$	85	$	187	$	—	$	272
Research and development	4,705		2,982		1,641		9,328
Sales and marketing	2,666		957		—		3,623
General and administrative	2,404		2,312		—		4,716
Other income, net	—		—		178		178
Total	$	9,860	$	6,438	$	1,819	$	18,117

Contract termination costs include expenses related to the reduction in force of the Company’s contracted workforce impacted by the 2026 Restructuring, as well as vendor contracts that the Company ceased using.

Other charges include additional expenses incurred as part of the 2026 Restructuring, such as the impairment of certain internal-use software and disposal of certain fixed assets.


(in thousands)	Restructuring Liability
Beginning balance as of January 1, 2026	$	—
Restructuring charges incurred for the six months ended June 30, 2026	13,836
Restructuring charges incurred for the three months ended September 30, 2026	4,281
Cash payments for the nine months ended September 30, 2026	(12,707)
Non-cash adjustments for the nine months ended September 30, 2026	$	(3,476)
Ending balance as of September 30, 2026	$	1,934

As of September 30, 2026, the remaining restructuring liability of $1.9 million consists primarily of $1.5 million related to a software license agreement under which the Company no longer expects to receive economic benefit, with the remainder consisting of accrued severance and benefit costs. The liability is recorded within “Accounts payable” and “Accrued expenses and other current liabilities” in the accompanying condensed consolidated balance sheet. The remaining severance liability is expected to be settled by December 31, 2026, and the remaining contract termination liability is expected to be settled

The Company expects to incur additional restructuring charges during the remainder of 2026 as affected employees continue through their required service periods under the 2026 Restructuring and as the Company completes its evaluation of vendor contracts impacted by the 2026 Restructuring.

In connection with its 2026 Restructuring, the Company issued cash retention awards to certain continuing employees with an aggregate value of $12.4 million. These awards are separate and distinct from the termination benefits described above, are earned through future service, and are accounted for as compensation expense under ASC 710-10, recognized ratably over each award’s applicable service period. Payments are scheduled across 2026, 2027, and 2028, subject to each recipient’s continued employment and good standing on the applicable payment date.