Exhibit 99.1

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Crawford & Company®

5335 Triangle Parkway

Peachtree Corners, GA 30092

FOR IMMEDIATE RELEASE

 

CRAWFORD & COMPANY REPORTS 2026 THIRD QUARTER RESULTS

 

Improved Operating Performance Led by International Operations

ATLANTA, (November 2, 2026) -- Crawford & Company® (NYSE: CRD-A and CRD-B) is pleased to announce its financial results for the third quarter ended September 30, 2026.

Revenues before reimbursements decreased slightly to $321.6 million in the 2026 third quarter from $322.2 million in the 2025 third quarter. Third quarter net income was $15.0 million, or $0.31 per diluted share for CRD-A and CRD-B, compared to $12.4 million, or $0.25 per diluted share for CRD-A and CRD-B in the prior year quarter.

 

GAAP Consolidated Results

 

Three Months Ended
September 30,

 

Nine Months Ended
September 30,

(in millions, except per share amounts)

2026

2025

Change

 

2026

2025

Change

Revenues before reimbursements

$321.6

$322.2

—

 

$952.6

$957.2

—

Net income attributable to shareholders

15.0

12.4

21%

 

33.4

26.9

24%

Diluted earnings per share CRD-A

0.31

0.25

24%

 

0.68

0.54

26%

Diluted earnings per share CRD-B

0.31

0.25

24%

 

0.68

0.54

26%

 

Non-GAAP Consolidated Results

 

Three Months Ended
September 30,

 

Nine Months Ended
September 30,

(in millions, except per share amounts)

2026

2025

Change

 

2026

2025

Change

Revenues before reimbursements
on constant dollar basis

$313.7

$322.2

(3)%

 

$929.1

$957.2

(3)%

Consolidated adjusted operating earnings

28.8

26.6

8%

 

72.0

66.4

8%

Consolidated adjusted EBITDA

37.1

36.3

2%

 

97.0

94.5

3%

Non-GAAP net income attributable to shareholders

17.8

16.1

11%

 

44.4

37.6

18%

Non-GAAP diluted earnings per share CRD-A

0.37

0.32

16%

 

0.91

0.75

21%

Non-GAAP diluted earnings per share CRD-B

0.37

0.32

16%

 

0.91

0.76

20%

 

 


 

“Our third-quarter performance demonstrated Crawford’s ability to deliver improved operating results even in a mixed claims environment,” said Bruce Swain, president and chief executive officer of Crawford & Company. “Our earnings exceeded the prior year and were supported by weather-related claims activity and disciplined cost management in our International segment. We are encouraged by the strength of our client relationships, the growth in our new business pipeline, and the progress we are making to improve execution across the organization. While lower claims frequency and moderating weather-related activity are expected to pressure fourth-quarter results, our priorities remain clear: drive profitable market-share growth, accelerate our U.S. realignment, strengthen operating discipline, and build the capabilities required for long-term success. We believe these actions will strengthen Crawford's competitive position and support our long-term growth objectives.”

Segment Results for the Third Quarter

U.S. Property and Casualty

U.S. Property and Casualty revenues before reimbursements were $76.0 million in the third quarter of 2026, down 0.4% from $76.2 million in the third quarter of 2025, primarily driven by decreases in weather-related claims and staff augmentation levels within our Catastrophe Services business.

The segment had operating earnings of $9.7 million in the 2026 third quarter, decreasing from $9.8 million in the third quarter of 2025. The operating margin was 12.8% in the 2026 quarter, compared with 12.9% in the 2025 quarter. The decrease in operating earnings was primarily driven by the reduction in revenues as compared to the prior year quarter.

U.S. Property and Casualty revenues before reimbursements were $222.9 million in the nine months ended September 30, 2026, decreasing 7.5% from $240.9 million in the 2025 period, primarily driven by decreases in weather-related claims and staff augmentation levels within our Catastrophe Services business and a decrease in Contractor Connection.

The segment had operating earnings of $24.5 million in the nine months ended September 30, 2026, decreasing from $27.0 million in the 2025 period. The operating margin was 11.0% for the nine months ended September 30, 2026, compared with 11.2% in the 2025 period. The decrease in operating earnings was primarily driven by the reduction in revenues as compared to the prior year period.

Broadspire

Broadspire segment revenues before reimbursements were $109.0 million in the 2026 third quarter, decreasing 1.5% from $110.6 million in the 2025 third quarter driven by a reduction in casualty claims and subrogation, partially offset by increases in disability claims.

Broadspire operating earnings were $13.0 million in the third quarter of 2026, representing an operating margin of 11.9%, decreasing from $15.3 million, or 13.8% of revenues in the 2025 period. The decrease was due to the decreased revenues as well as an increase in software amortization costs.

Broadspire segment revenues before reimbursements were $323.1 million in the 2026 year-to-date period, increasing 0.2% from $322.4 million in the 2025 period due to increases in disability claims and medical management revenues.

Broadspire operating earnings were $39.6 million in the nine months ended September 30, 2026, representing an operating margin of 12.2%, decreasing from $41.5 million, or 12.9% of revenues in the 2025 period. The decrease was due to an increase in compensation and software amortization costs, partially offset by a reduction in centralized indirect support expenses.

International Operations

International Operations revenues before reimbursements were $136.7 million in the third quarter of 2026, up 1.0% from $135.3 million in the prior-year quarter. The disposition of the Crawford Legal Services businesses reduced revenues by $4.9 million, while foreign currency exchange rate movements increased revenues by $7.9 million. Excluding the effects of these items, revenues decreased $1.6 million, or 1.2%, from $130.4 million in the third quarter of 2025 to $128.8 million for the third quarter of 2026, driven primarily by a decrease in higher-value third-party administration claims within the U.K., partially offset by increases in third-party administration and weather-related activity within Canada.

2


 

Operating earnings were $10.7 million in the 2026 third quarter, increasing from $7.7 million in the 2025 period. The segment’s operating margin for the 2026 quarter increased to 7.8% compared with 5.7% in the 2025 quarter driven by improved operating results within Australia, Canada, and Latin America.

International Operations revenues before reimbursements were $406.5 million in the 2026 year-to-date period, up 3.2% from $393.8 million in the 2025 period. The disposition of the Crawford Legal Services businesses reduced revenues by $12.1 million, while foreign currency exchange rate movements increased revenues by $23.5 million. Excluding the effects of these items, revenues increased $1.6 million, or 0.4%, from $378.2 million for the nine months ended September 30, 2025 to $379.8 million for the nine months ended September 30, 2026, driven primarily by higher weather-related activity in Australia and Asia.

Operating earnings were $25.5 million in the nine months ended September 30, 2026, increasing from $17.2 million in the 2025 period. The segment’s operating margin for the nine months ended September 30, 2026 increased to 6.3% compared with 4.4% in the 2025 period driven by improved operating results within Australia, Canada, and Asia.

Unallocated Corporate and Shared Costs and Credits, Net

Unallocated corporate costs were $4.5 million in the third quarter of 2026, compared with $6.1 million in the same period of 2025. The decrease in the 2026 quarter was primarily due to lower medical self-insurance and compensation expense. Unallocated corporate costs were $17.6 million for the nine months ended September 30, 2026, compared with $19.3 million in the same period of 2025. The decrease in the 2026 year to date period was primarily due to one-time $3.1 million indirect tax expense incurred in 2025, partially offset by increased compensation expense.

Selling, General, and Administrative Expenses

Selling, general, and administrative expenses (“SG&A”) increased $2.3 million, or 3.2%, in the three months ended September 30, 2026 as compared with the 2025 period, primarily due to increases in cloud software costs, insurance, and bad debt expense. SG&A decreased $4.9 million, or 2.2%, in the 2026 year-to-date period as compared with the 2025 period. The decrease was primarily due to a $3.1 million one-time indirect tax expense incurred in 2025 and lower compensation costs, partially offset by a $2.3 million software impairment charge in the 2026 second quarter.

Balance Sheet and Cash Flow

The Company’s consolidated cash and cash equivalents position as of September 30, 2026, totaled $79.0 million, compared with $64.1 million at December 31, 2025. The Company’s total debt outstanding as of September 30, 2026, totaled $225.1 million, compared with $189.1 million at December 31, 2025.

The Company’s operations provided $29.0 million of cash during the first nine months of 2026, compared with $51.7 million provided in 2025. The decrease in cash provided was primarily driven by increases in billed and unbilled receivables, partially offset by higher earnings compared to prior year.

During the first nine months of 2026, the Company repurchased 1,815,458 shares of CRD-A at an average per-share cost of $11.80 and 108,963 shares of CRD-B at an average per-share cost of $10.25. In the first nine months of 2025, the Company repurchased 263,098 shares of CRD-A and 12,846 shares of CRD-B at an average cost of $10.71 and $10.40, respectively.

Conference Call

As previously announced, Crawford & Company will host a conference call on November 3, 2026, at 8:30 a.m. Eastern Time to discuss its third quarter 2026 results. The conference call can be accessed live by dialing 1-833-461-5787 and using Meeting ID 623275442. A presentation for the November 3, 2026 call can also be found on the investor relations portion of the Company’s website, https://ir.crawco.com. The call will be recorded and available for replay through November 10, 2026. You may dial 1-833-309-1852 and use passcode 623275442 to listen to the replay.

3


 

Non-GAAP Presentation

In the normal course of business, our operating segments incur certain out-of-pocket expenses that are thereafter reimbursed by our clients. Under U.S. generally accepted accounting principles (“GAAP”), these out-of-pocket expenses and associated reimbursements are required to be included when reporting expenses and revenues, respectively, in our consolidated results of operations. In the foregoing discussion and analysis of segment results of operations, we do not include a gross up of segment expenses and revenues for these pass-through reimbursed expenses. The amounts of reimbursed expenses and related revenues offset each other in our results of operations with no impact to our net income or operating earnings. A reconciliation of revenues before reimbursements to consolidated revenues determined in accordance with GAAP is self-evident from the face of the accompanying unaudited condensed consolidated statements of operations.

Operating earnings is the primary financial performance measure used by our senior management and chief operating decision maker (“CODM”) to evaluate the financial performance of our Company and operating segments, and make resource allocation and certain compensation decisions. Unlike net income, segment operating earnings is not a standard performance measure found in GAAP. We believe this measure is useful to others in that it allows them to evaluate segment and consolidated operating performance using the same criteria used by our senior management and CODM. Consolidated operating earnings represent segment earnings including certain unallocated corporate and shared costs, but before net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, contingent earnout adjustments, non-service pension costs, loss on disposition of businesses, net, software impairment, income taxes, and net income or loss attributable to noncontrolling interests.

Adjusted EBITDA is not a term defined by GAAP and as a result our measure of adjusted EBITDA might not be comparable to similarly titled measures used by other companies. However, adjusted EBITDA is used by management to evaluate, assess and benchmark our operational results. The Company believes that adjusted EBITDA is relevant and useful information widely used by analysts, investors and other interested parties. Adjusted EBITDA is defined as net income attributable to shareholders of the Company with adjustments for depreciation and amortization, net corporate interest expense, contingent earnout adjustments, non-service pension costs, loss on disposition of businesses, net, software impairment, income taxes, and stock-based compensation expense.

Unallocated corporate and shared costs and credits include expenses and credits related to our chief executive officer and Board of Directors, certain provisions for bad debt allowances or subsequent recoveries such as those related to bankrupt clients, certain unallocated professional fees and certain self-insurance costs and recoveries that are not allocated to our individual operating segments.

Income taxes, net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, contingent earnout adjustments, and non-service pension costs are recurring components of our net income, but they are not considered part of our segment operating earnings because they are managed on a corporate-wide basis. Income taxes are calculated for the Company on a consolidated basis based on statutory rates in effect in the various jurisdictions in which we provide services and vary significantly by jurisdiction. Net corporate interest expense results from capital structure decisions made by senior management and the Board of Directors, affecting the Company as a whole. Stock option expense represents the non-cash costs generally related to stock options and employee stock purchase plan expenses which are not allocated to our operating segments. Amortization expense is a non-cash expense for finite-lived customer-relationship and trade name intangible assets acquired in business combinations. Contingent earnout adjustments relate to changes in the fair value of earnouts associated with our recent acquisitions. Non-service pension costs represent the U.S. and U.K. non-service defined benefit pension costs, which are non-operating in nature as the U.S. plan was frozen in 2002 and the U.K. plans are closed to new participants. None of these costs relate directly to the performance of our services or operating activities and, therefore, are excluded from segment operating earnings to better assess the results of each segment's operating activities on a consistent basis.

4


 

A significant portion of our operations are international. These international operations subject us to foreign exchange fluctuations. The following table illustrates revenue as a percentage of total revenue for the major currencies of the geographic areas in which Crawford does business:

 

 

 

Three Months Ended

 

Nine Months Ended

(in thousands)

 

September 30,
2026

 

September 30,
2025

 

September 30,
2026

 

September 30,
2025

Geographic Area

Currency

USD equivalent

% of total

 

USD equivalent

% of total

 

USD equivalent

% of total

 

USD equivalent

% of total

U.S.

USD

$184,918

57.5%

 

$186,845

58.0%

 

$546,049

57.3%

 

$563,365

58.9%

U.K.

GBP

41,036

12.8%

 

45,476

14.1%

 

127,220

13.4%

 

134,140

14.0%

Canada

CAD

25,222

7.8%

 

22,473

7.0%

 

72,691

7.6%

 

67,518

7.1%

Australia

AUD

26,198

8.1%

 

24,116

7.5%

 

72,327

7.6%

 

64,771

6.8%

Europe

EUR

18,365

5.7%

 

17,237

5.3%

 

54,255

5.7%

 

49,911

5.2%

Rest of World

Various

25,889

8.1%

 

26,024

8.1%

 

80,050

8.4%

 

77,495

8.0%

Total Revenues, before reimbursements

$321,628

100.0%

 

$322,171

100.0%

 

$952,592

100.0%

 

$957,200

100.0%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Following is a reconciliation of consolidated operating earnings to net income attributable to shareholders of Crawford & Company on a GAAP basis:

 

 

Three Months Ended

 

 

Nine Months Ended

 

(in thousands)

September 30, 2026

 

September 30, 2025

 

 

September 30, 2026

 

September 30, 2025

 

Operating earnings:

 

 

 

 

 

 

 

 

 

U.S. Property & Casualty

$

9,700

 

$

9,800

 

 

$

24,471

 

$

27,031

 

Broadspire

 

12,974

 

 

15,286

 

 

 

39,560

 

 

41,465

 

International Operations

 

10,668

 

 

7,652

 

 

 

25,527

 

 

17,203

 

Unallocated corporate and shared costs, net

 

(4,510

)

 

(6,147

)

 

 

(17,583

)

 

(19,268

)

Consolidated operating earnings

 

28,832

 

 

26,591

 

 

 

71,975

 

 

66,431

 

(Deduct) add:

 

 

 

 

 

 

 

 

 

Net corporate interest expense

 

(2,893

)

 

(3,788

)

 

 

(8,390

)

 

(11,590

)

Stock option expense

 

(135

)

 

(52

)

 

 

(435

)

 

(450

)

Amortization of intangible assets

 

(1,757

)

 

(2,126

)

 

 

(5,323

)

 

(5,751

)

Non-service pension costs

 

(1,720

)

 

(2,363

)

 

 

(5,158

)

 

(7,050

)

Loss on disposition of businesses, net

 

—

 

 

—

 

 

 

(1,285

)

 

—

 

Software impairment

 

—

 

 

—

 

 

 

(2,294

)

 

—

 

Contingent earnout adjustments

 

—

 

 

(60

)

 

 

180

 

 

(503

)

Income tax provision

 

(7,327

)

 

(5,813

)

 

 

(15,937

)

 

(14,138

)

Net loss (income) attributable to noncontrolling interests

 

8

 

 

19

 

 

 

28

 

 

(75

)

Net income attributable to shareholders of Crawford & Company

$

15,008

 

$

12,408

 

 

$

33,361

 

$

26,874

 

 

 

 

 

 

 

 

 

 

 

 

5


 

 

Following is a reconciliation of net income attributable to shareholders of Crawford & Company on a GAAP basis to non-GAAP adjusted EBITDA:

 

 

Three Months Ended

 

 

Nine Months Ended

 

(in thousands)

September 30,
2026

 

September 30,
2025

 

 

September 30,
2026

 

September 30,
2025

 

Net income attributable to shareholders of Crawford & Company

$

15,008

 

$

12,408

 

 

$

33,361

 

$

26,874

 

Add (Deduct):

 

 

 

 

 

 

 

 

 

Depreciation and amortization

 

9,351

 

 

10,084

 

 

 

28,436

 

 

29,545

 

Stock-based compensation

 

775

 

 

1,751

 

 

 

2,302

 

 

4,836

 

Net corporate interest expense

 

2,893

 

 

3,788

 

 

 

8,390

 

 

11,590

 

Non-service pension costs

 

1,720

 

 

2,363

 

 

 

5,158

 

 

7,050

 

Loss on disposition of businesses, net

 

—

 

 

—

 

 

 

1,285

 

 

—

 

Software impairment

 

—

 

 

—

 

 

 

2,294

 

 

—

 

Contingent earnout adjustments

 

—

 

 

60

 

 

 

(180

)

 

503

 

Income tax provision

 

7,327

 

 

5,813

 

 

 

15,937

 

 

14,138

 

Non-GAAP adjusted EBITDA

$

37,074

 

$

36,267

 

 

$

96,983

 

$

94,536

 

 

 

 

 

 

 

 

 

 

 

 

Following is a reconciliation of operating cash flow to free cash flow for the nine months ended September 30, 2026 and 2025:

 

Nine Months Ended

 

(in thousands)

September 30, 2026

 

 

September 30, 2025

 

 

Change

 

Net Cash Provided by Operating Activities

$

28,986

 

 

$

51,715

 

 

$

(22,729

)

Less:

 

 

 

 

 

 

 

 

Property & Equipment Purchases, net

 

(4,063

)

 

 

(3,765

)

 

 

(298

)

Capitalized Software (internal and external costs)

 

(17,507

)

 

 

(23,821

)

 

 

6,314

 

Free Cash Flow

$

7,416

 

 

$

24,129

 

 

$

(16,713

)

 

 

 

 

 

 

 

 

 

 

Non-GAAP consolidated results for 2026 and 2025 exclude the non-cash, after-tax adjustments for amortization of intangible assets, non-service-related pension costs, loss on disposition of businesses, net, software impairment, and contingent earnout adjustments.

 

Following are the reconciliations of GAAP Pretax Earnings, Net Income and Earnings Per Share to related non-GAAP Adjusted figures, which reflect each of 2026 and 2025 before amortization of intangible assets, non-service related pension costs, loss on disposition of businesses, net, software impairment, and contingent earnout adjustments:

 

Three Months Ended September 30, 2026

 

(in thousands)

Pretax earnings

 

Net income
attributable to Crawford & Company

 

Diluted earnings per
CRD-A
share

 

Diluted earnings per
CRD-B
share

 

GAAP

$

22,327

 

$

15,008

 

$

0.31

 

$

0.31

 

Adjustments:

 

 

 

 

 

 

 

 

Amortization of intangible assets

 

1,757

 

 

1,482

 

 

0.03

 

 

0.03

 

Non-service pension costs

 

1,720

 

 

1,323

 

 

0.03

 

 

0.03

 

Non-GAAP Adjusted

$

25,804

 

$

17,813

 

$

0.37

 

$

0.37

 

 

 

 

 

 

 

 

 

 

 

6


 

Three Months Ended September 30, 2025

 

(in thousands)

Pretax earnings

 

Net income
attributable to Crawford & Company

 

Diluted earnings per
CRD-A
share
(1)

 

Diluted earnings per
CRD-B
share
(1)

 

GAAP

$

18,202

 

$

12,408

 

$

0.25

 

$

0.25

 

Adjustments:

 

 

 

 

 

 

 

 

Amortization of intangible assets

 

2,126

 

 

1,814

 

 

0.04

 

 

0.04

 

Non-service pension costs

 

2,363

 

 

1,831

 

 

0.04

 

 

0.04

 

Contingent earnout adjustments

 

60

 

 

60

 

 

-

 

 

-

 

Non-GAAP Adjusted

$

22,751

 

$

16,113

 

$

0.32

 

$

0.32

 

 

 

 

 

 

 

 

 

 

 

Nine Months Ended September 30, 2026

 

(in thousands)

Pretax earnings

 

Net income
attributable to Crawford & Company

 

Diluted earnings per
CRD-A
share
(1)

 

Diluted earnings per
CRD-B
share
(1)

 

GAAP

$

49,270

 

$

33,361

 

$

0.68

 

$

0.68

 

Adjustments:

 

 

 

 

 

 

 

 

Amortization of intangible assets

 

5,323

 

 

4,488

 

 

0.09

 

 

0.09

 

Non-service pension costs

 

5,158

 

 

3,966

 

 

0.08

 

 

0.08

 

Loss on disposition of businesses, net

 

1,285

 

 

1,090

 

 

0.02

 

 

0.02

 

Software impairment

 

2,294

 

 

1,695

 

 

0.03

 

 

0.03

 

Contingent earnout adjustments

 

(180

)

 

(180

)

 

-

 

 

-

 

Non-GAAP Adjusted

$

63,150

 

$

44,420

 

$

0.91

 

$

0.91

 

 

 

 

 

 

 

 

 

 

 

Nine Months Ended September 30, 2025

 

(in thousands)

Pretax earnings

 

Net income
attributable to Crawford & Company

 

Diluted earnings per
CRD-A
share
(1)

 

Diluted
earnings per
CRD-B
share

 

GAAP

$

41,087

 

$

26,874

 

$

0.54

 

$

0.54

 

Adjustments:

 

 

 

 

 

 

 

 

Amortization of intangible assets

 

5,751

 

 

4,814

 

 

0.10

 

 

0.10

 

Non-service pension costs

 

7,050

 

 

5,457

 

 

0.11

 

 

0.11

 

Contingent earnout adjustments

 

503

 

 

503

 

 

0.01

 

 

0.01

 

Non-GAAP Adjusted

$

54,391

 

$

37,648

 

$

0.75

 

$

0.76

 

 

 

 

 

 

 

 

 

 

 

(1) Sum of reconciling items may differ from total due to rounding of individual components.

Following is information regarding the weighted average shares used in the computation of basic and diluted earnings per share:

 

 

Three Months Ended

 

Nine Months Ended

 

(in thousands)

September 30, 2026

 

September 30, 2025

 

September 30, 2026

 

September 30, 2025

 

Weighted-Average Shares Used to Compute Basic Earnings Per Share:

 

 

 

 

 

 

 

 

Class A Common Stock

 

29,157

 

 

30,428

 

 

29,540

 

 

30,303

 

Class B Common Stock

 

18,907

 

 

19,142

 

 

18,944

 

 

19,144

 

Weighted-Average Shares Used to Compute Diluted Earnings Per Share:

 

 

 

 

 

 

 

 

Class A Common Stock

 

29,603

 

 

30,925

 

 

30,018

 

 

30,805

 

Class B Common Stock

 

18,907

 

 

19,142

 

 

18,944

 

 

19,144

 

 

 

 

 

 

 

 

 

 

 

7


 

 

Further information regarding the Company’s operating results for the three and nine months ended September 30, 2026, financial position as of September 30, 2026, and cash flows for the nine months ended September 30, 2026 is shown on the attached unaudited condensed consolidated financial statements.

About Crawford & Company

Based in Atlanta, Crawford & Company (NYSE: CRD-A and CRD-B) is a leading provider of claims management and outsourcing solutions to insurance companies and self-insured entities with an expansive network serving clients in more than 70 countries. The Company's two classes of stock are substantially identical, except with respect to voting rights for the Class B Common Stock (CRD-B) and protections for the non-voting Class A Common Stock (CRD-A). More information is available at www.crawco.com.

 

TAG: Crawford-Financial, Crawford-Investor-News-and-Events

FOR FURTHER INFORMATION REGARDING THIS PRESS RELEASE, PLEASE CALL HOLLY BOUDREAU AT (404) 220-4388.

 

This press release contains forward-looking statements, including statements about the expected future financial condition, results of operations and earnings outlook of Crawford & Company. Statements, both qualitative and quantitative, that are not historical facts may be “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995 and other federal securities laws. Forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from historical experience or Crawford & Company’s present expectations. Accordingly, no one should place undue reliance on forward-looking statements, which speak only as of the date on which they are made. Crawford & Company does not undertake to update forward-looking statements to reflect the impact of circumstances or events that may arise or not arise after the date the forward-looking statements are made. For further information regarding Crawford & Company, including factors that could cause our actual financial condition, results or earnings to differ from those described in any forward-looking statements, please read Crawford & Company’s reports filed with the SEC and available at www.sec.gov and in the Investor Relations section of Crawford & Company’s website at www.crawco.com.

 

8


 

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In Thousands, Except Per Share Amounts and Percentages)

 

Three Months Ended September 30,

 

2026

 

 

2025

 

 

% Change

 

 

 

 

 

 

 

 

 

 

 

Revenues:

 

 

 

 

 

 

 

 

 

Revenues Before Reimbursements

 

$

321,628

 

 

$

322,171

 

 

 

(0

)%

Reimbursements

 

 

8,279

 

 

 

10,636

 

 

 

(22

)%

Total Revenues

 

 

329,907

 

 

 

332,807

 

 

 

(1

)%

 

 

 

 

 

 

 

 

 

 

Costs and Expenses:

 

 

 

 

 

 

 

 

 

Costs of Services Provided, Before Reimbursements

 

 

222,981

 

 

 

228,379

 

 

 

(2

)%

Reimbursements

 

 

8,279

 

 

 

10,636

 

 

 

(22

)%

Total Costs of Services

 

 

231,260

 

 

 

239,015

 

 

 

(3

)%

 

 

 

 

 

 

 

 

 

 

Selling, General, and Administrative Expenses

 

 

71,646

 

 

 

69,393

 

 

 

3

%

Corporate Interest Expense, Net

 

 

2,893

 

 

 

3,788

 

 

 

(24

)%

Total Costs and Expenses

 

 

305,799

 

 

 

312,196

 

 

 

(2

)%

 

 

 

 

 

 

 

 

 

 

Other Loss, Net

 

 

(1,781

)

 

 

(2,409

)

 

 

(26

)%

 

 

 

 

 

 

 

 

 

 

Income Before Income Taxes

 

 

22,327

 

 

 

18,202

 

 

 

23

%

Provision for Income Taxes

 

 

7,327

 

 

 

5,813

 

 

 

26

%

 

 

 

 

 

 

 

 

 

 

Net Income

 

 

15,000

 

 

 

12,389

 

 

 

21

%

 

 

 

 

 

 

 

 

 

 

Net Loss Attributable to Noncontrolling Interests

 

 

8

 

 

 

19

 

 

 

(58

)%

 

 

 

 

 

 

 

 

 

 

Net Income Attributable to Shareholders of Crawford & Company

 

$

15,008

 

 

$

12,408

 

 

 

21

%

 

 

 

 

 

 

 

 

 

 

Earnings Per Share - Basic:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.31

 

 

$

0.25

 

 

 

24

%

Class B Common Stock

 

$

0.31

 

 

$

0.25

 

 

 

24

%

 

 

 

 

 

 

 

 

 

 

Earnings Per Share - Diluted:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.31

 

 

$

0.25

 

 

 

24

%

Class B Common Stock

 

$

0.31

 

 

$

0.25

 

 

 

24

%

 

 

 

 

 

 

 

 

 

 

Cash Dividends Per Share:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.08

 

 

$

0.075

 

 

 

7

%

Class B Common Stock

 

$

0.08

 

 

$

0.075

 

 

 

7

%

 

 

 

9


 

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(In Thousands, Except Per Share Amounts and Percentages)

 

Nine Months Ended September 30,

 

2026

 

 

2025

 

 

% Change

 

 

 

 

 

 

 

 

 

 

 

Revenues:

 

 

 

 

 

 

 

 

 

Revenues Before Reimbursements

 

$

952,592

 

 

$

957,200

 

 

 

(0

)%

Reimbursements

 

 

27,465

 

 

 

33,541

 

 

 

(18

)%

Total Revenues

 

 

980,057

 

 

 

990,741

 

 

 

(1

)%

 

 

 

 

 

 

 

 

 

 

Costs and Expenses:

 

 

 

 

 

 

 

 

 

Costs of Services Provided, Before Reimbursements

 

 

670,839

 

 

 

674,996

 

 

 

(1

)%

Reimbursements

 

 

27,465

 

 

 

33,541

 

 

 

(18

)%

Total Costs of Services

 

 

698,304

 

 

 

708,537

 

 

 

(1

)%

 

 

 

 

 

 

 

 

 

 

Selling, General, and Administrative Expenses

 

 

217,452

 

 

 

222,317

 

 

 

(2

)%

Corporate Interest Expense, Net

 

 

8,390

 

 

 

11,590

 

 

 

(28

)%

Loss on Disposition of Businesses, Net

 

 

1,285

 

 

 

-

 

 

nm

 

Total Costs and Expenses

 

 

925,431

 

 

 

942,444

 

 

 

(2

)%

 

 

 

 

 

 

 

 

 

 

Other Loss, Net

 

 

(5,356

)

 

 

(7,210

)

 

 

(26

)%

 

 

 

 

 

 

 

 

 

 

Income Before Income Taxes

 

 

49,270

 

 

 

41,087

 

 

 

20

%

Provision for Income Taxes

 

 

15,937

 

 

 

14,138

 

 

 

13

%

 

 

 

 

 

 

 

 

 

 

Net Income

 

 

33,333

 

 

 

26,949

 

 

 

24

%

 

 

 

 

 

 

 

 

 

 

Net Loss (Income) Attributable to Noncontrolling Interests

 

 

28

 

 

 

(75

)

 

 

137

%

 

 

 

 

 

 

 

 

 

 

Net Income Attributable to Shareholders of Crawford & Company

 

$

33,361

 

 

$

26,874

 

 

 

24

%

 

 

 

 

 

 

 

 

 

 

 Earnings Per Share - Basic:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.69

 

 

$

0.54

 

 

 

28

%

Class B Common Stock

 

$

0.69

 

 

$

0.54

 

 

 

28

%

 

 

 

 

 

 

 

 

 

 

Earnings Per Share - Diluted:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.68

 

 

$

0.54

 

 

 

26

%

Class B Common Stock

 

$

0.68

 

 

$

0.54

 

 

 

26

%

 

 

 

 

 

 

 

 

 

 

Cash Dividends Per Share:

 

 

 

 

 

 

 

 

 

Class A Common Stock

 

$

0.23

 

 

$

0.215

 

 

 

7

%

Class B Common Stock

 

$

0.23

 

 

$

0.215

 

 

 

7

%

 

 

 

 

 

 

 

 

 

 

 

 

10


 

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED BALANCE SHEETS

As of September 30, 2026 and December 31, 2025

(In Thousands, Except Par Values)

 

 

September 30,

 

 

December 31,

 

 

 

2026

 

 

2025

 

(In thousands, except par value amounts)

 

(Unaudited)

 

 

*

 

ASSETS

 

 

 

 

 

 

 

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

Cash and Cash Equivalents

 

$

79,032

 

 

$

64,079

 

Accounts Receivable, Net

 

 

124,089

 

 

 

115,661

 

Unbilled Revenues, at Estimated Billable Amounts

 

 

135,813

 

 

 

126,960

 

Income Taxes Receivable

 

 

3,901

 

 

 

4,350

 

Prepaid Expenses and Other Current Assets

 

 

37,532

 

 

 

41,362

 

Total Current Assets

 

 

380,367

 

 

 

352,412

 

 

 

 

 

 

 

 

Net Property and Equipment

 

 

14,832

 

 

 

16,649

 

 

 

 

 

 

 

 

Other Assets:

 

 

 

 

 

 

Operating Lease Right-of-Use Asset, Net

 

 

56,634

 

 

 

66,322

 

Goodwill

 

 

76,430

 

 

 

76,569

 

Intangible Assets Arising from Business Acquisitions, Net

 

 

61,073

 

 

 

66,352

 

Capitalized Software Costs, Net

 

 

110,073

 

 

 

112,812

 

Deferred Income Tax Assets

 

 

22,236

 

 

 

24,684

 

Other Noncurrent Assets

 

 

47,462

 

 

 

48,500

 

Total Other Assets

 

 

373,908

 

 

 

395,239

 

 

 

 

 

 

 

 

Total Assets

 

$

769,107

 

 

$

764,300

 

 

 

 

 

 

 

 

LIABILITIES AND SHAREHOLDERS’ INVESTMENT

 

 

 

 

 

 

 

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

Short-Term Borrowings

 

$

74,500

 

 

$

38,500

 

Accounts Payable

 

 

40,061

 

 

 

39,769

 

Accrued Compensation and Related Costs

 

 

88,780

 

 

 

108,878

 

Self-Insured Risks

 

 

17,642

 

 

 

19,095

 

Income Taxes Payable

 

 

5,052

 

 

 

3,874

 

Operating Lease Liability

 

 

25,534

 

 

 

27,650

 

Other Accrued Liabilities

 

 

38,040

 

 

 

37,970

 

Deferred Revenues

 

 

34,302

 

 

 

33,834

 

Total Current Liabilities

 

 

323,911

 

 

 

309,570

 

 

 

 

 

 

 

 

Noncurrent Liabilities:

 

 

 

 

 

 

Long-Term Debt and Finance Leases, Less Current Installments

 

 

150,573

 

 

 

150,593

 

Operating Lease Liability

 

 

42,136

 

 

 

53,531

 

Deferred Revenues

 

 

24,447

 

 

 

23,259

 

Accrued Pension Liabilities

 

 

12,760

 

 

 

17,910

 

Other Noncurrent Liabilities

 

 

31,407

 

 

 

38,005

 

Total Noncurrent Liabilities

 

 

261,323

 

 

 

283,298

 

 

 

 

 

 

 

 

Shareholders’ Investment:

 

 

 

 

 

 

Class A Common Stock, $1.00 Par Value

 

 

28,754

 

 

 

29,860

 

Class B Common Stock, $1.00 Par Value

 

 

18,905

 

 

 

19,014

 

Additional Paid-in Capital

 

 

94,056

 

 

 

92,251

 

Retained Earnings

 

 

235,342

 

 

 

233,708

 

Accumulated Other Comprehensive Loss

 

 

(191,317

)

 

 

(201,740

)

Shareholders’ Investment Attributable to Shareholders of Crawford & Company

 

 

185,740

 

 

 

173,093

 

Noncontrolling Interests

 

 

(1,867

)

 

 

(1,661

)

Total Shareholders’ Investment

 

 

183,873

 

 

 

171,432

 

 

 

 

 

 

 

 

Total Liabilities and Shareholders’ Investment

 

$

769,107

 

 

$

764,300

 

 

(*)Derived from the audited Consolidated Balance Sheet

11


 

CRAWFORD & COMPANY

SUMMARY RESULTS BY OPERATING SEGMENT WITH DIRECT COMPENSATION AND OTHER EXPENSES

(In Thousands, Except Percentages)

Three Months Ended September 30,

 

 

U.S. Property & Casualty

 

%

 

Broadspire

 

%

 

International Operations

 

%

 

 

 

2026

 

2025

 

Change

 

2026

 

2025

 

Change

 

2026

 

2025

 

Change

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues Before Reimbursements

 

$

75,953

 

$

76,227

 

(0.4)%

 

$

108,965

 

$

110,618

 

(1.5)%

 

$

136,710

 

$

135,326

 

1.0%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct Compensation, Fringe Benefits & Non-Employee Labor

 

 

46,872

 

 

47,170

 

(0.6)%

 

 

62,011

 

 

62,828

 

(1.3)%

 

 

88,132

 

 

91,119

 

(3.3)%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

61.7

%

 

61.9

%

 

 

 

56.9

%

 

56.8

%

 

 

 

64.5

%

 

67.3

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Expenses Other than Reimbursements, Direct Compensation, Fringe Benefits & Non-Employee Labor

 

 

19,381

 

 

19,257

 

0.6%

 

 

33,980

 

 

32,504

 

4.5%

 

 

37,910

 

 

36,555

 

3.7%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

25.5

%

 

25.3

%

 

 

 

31.2

%

 

29.4

%

 

 

 

27.7

%

 

27.0

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Operating Expenses

 

 

66,253

 

 

66,427

 

(0.3)%

 

 

95,991

 

 

95,332

 

0.7%

 

 

126,042

 

 

127,674

 

(1.3)%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Earnings (1)

 

$

9,700

 

$

9,800

 

(1.0)%

 

$

12,974

 

$

15,286

 

(15.1)%

 

$

10,668

 

$

7,652

 

39.4%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

12.8

%

 

12.9

%

 

 

 

11.9

%

 

13.8

%

 

 

 

7.8

%

 

5.7

%

 

 

 

Nine Months Ended September 30,

 

 

U.S. Property & Casualty

 

 

%

 

Broadspire

 

 

%

 

International Operations

 

 

%

 

 

 

2026

 

 

2025

 

 

Change

 

2026

 

 

2025

 

 

Change

 

2026

 

 

2025

 

 

Change

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues Before Reimbursements

 

$

222,903

 

 

$

240,917

 

 

(7.5)%

 

$

323,146

 

 

$

322,448

 

 

0.2%

 

$

406,543

 

 

$

393,835

 

 

3.2%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct Compensation, Fringe Benefits & Non-Employee Labor

 

 

137,854

 

 

 

148,958

 

 

(7.5)%

 

 

182,959

 

 

 

181,865

 

 

0.6%

 

 

267,460

 

 

 

265,751

 

 

0.6%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

61.8

%

 

 

61.8

%

 

 

 

 

56.6

%

 

 

56.4

%

 

 

 

 

65.8

%

 

 

67.5

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Expenses Other than Reimbursements, Direct Compensation, Fringe Benefits & Non-Employee Labor

 

 

60,578

 

 

 

64,928

 

 

(6.7)%

 

 

100,627

 

 

 

99,118

 

 

1.5%

 

 

113,556

 

 

 

110,881

 

 

2.4%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

27.2

%

 

 

27.0

%

 

 

 

 

31.1

%

 

 

30.7

%

 

 

 

 

27.9

%

 

 

28.2

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total Operating Expenses

 

 

198,432

 

 

 

213,886

 

 

(7.2)%

 

 

283,586

 

 

 

280,983

 

 

0.9%

 

 

381,016

 

 

 

376,632

 

 

1.2%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Operating Earnings(1)

 

$

24,471

 

 

$

27,031

 

 

(9.5)%

 

$

39,560

 

 

$

41,465

 

 

(4.6)%

 

$

25,527

 

 

$

17,203

 

 

48.4%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

% of Revenues Before Reimbursements

 

 

11.0

%

 

 

11.2

%

 

 

 

 

12.2

%

 

 

12.9

%

 

 

 

 

6.3

%

 

 

4.4

%

 

 

 

 

(1) A non-GAAP financial measurement which represents net income attributable to the applicable reporting segment excluding income taxes, net corporate interest expense, stock option expense, amortization of acquisition-related intangible assets, non-service pension costs, contingent earnout adjustments, loss on disposition of businesses, net, software impairment, and certain unallocated corporate and shared costs and credits. See pages 3 and 4 for additional information about segment operating earnings.

 


 

CRAWFORD & COMPANY

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

Year-to-Date Period Ended September 30, 2026 and September 30, 2025

(In Thousands)

 

 

2026

 

 

2025

 

Cash Flows From Operating Activities:

 

 

 

 

 

 

Net income

 

$

33,333

 

 

$

26,949

 

Reconciliation of net income to net cash provided by operating activities:

 

 

 

 

 

 

Depreciation and amortization

 

 

28,436

 

 

 

29,545

 

Software impairment

 

 

2,294

 

 

 

—

 

Stock-based compensation

 

 

2,302

 

 

 

4,836

 

Loss on disposal of property and equipment

 

 

21

 

 

 

1,021

 

Loss on disposition of businesses, net

 

 

1,285

 

 

 

—

 

Contingent earnout adjustments

 

 

(180

)

 

 

503

 

Changes in operating assets and liabilities:

 

 

 

 

 

 

Accounts receivable, net

 

 

(9,235

)

 

 

13,153

 

Unbilled revenues, net

 

 

(12,389

)

 

 

(3,146

)

Accrued or prepaid income taxes

 

 

2,487

 

 

 

74

 

Accounts payable and accrued liabilities

 

 

(23,635

)

 

 

(23,557

)

Deferred revenues

 

 

1,471

 

 

 

(272

)

Accrued retirement costs

 

 

(895

)

 

 

5,098

 

Prepaid expenses and other operating activities

 

 

3,691

 

 

 

(2,489

)

Net cash provided by operating activities

 

 

28,986

 

 

 

51,715

 

 

 

 

 

 

 

 

Cash Flows From Investing Activities:

 

 

 

 

 

 

Acquisitions of property and equipment

 

 

(4,063

)

 

 

(3,765

)

Capitalization of computer software costs

 

 

(17,507

)

 

 

(23,821

)

Proceeds from settlement of life insurance policies

 

 

—

 

 

 

295

 

Proceeds from business dispositions, net of cash

 

 

5,307

 

 

 

2,046

 

Net cash used in investing activities

 

 

(16,263

)

 

 

(25,245

)

 

 

 

 

 

 

 

Cash Flows From Financing Activities:

 

 

 

 

 

 

Cash dividends paid

 

 

(11,118

)

 

 

(10,639

)

Payments related to shares received for withholding taxes under employee stock-based compensation plans

 

 

(1,955

)

 

 

—

 

Repurchases of common stock

 

 

(22,533

)

 

 

(2,953

)

Increases in short-term and revolving credit facility borrowings

 

 

54,000

 

 

 

54,720

 

Payments on short-term and revolving credit facility borrowings

 

 

(18,000

)

 

 

(55,449

)

Payments of contingent consideration on acquisitions

 

 

(95

)

 

 

(1,326

)

Increases in fiduciary liabilities

 

 

1,574

 

 

 

—

 

Other financing activities

 

 

1,977

 

 

 

1,840

 

Net provided (used) in financing activities

 

 

3,850

 

 

 

(13,807

)

 

 

 

 

 

 

 

Effects of exchange rate changes on cash and cash equivalents

 

 

47

 

 

 

123

 

Increase in cash, cash equivalents, and restricted cash(1)

 

 

16,620

 

 

 

12,786

 

Cash, cash equivalents, and restricted cash at beginning of year(1)

 

 

64,546

 

 

 

56,329

 

Cash, cash equivalents, and restricted cash at end of period(1)

 

$

81,166

 

 

$

69,115

 

 

 

 

 

 

 

 

Supplemental cash flow information:

 

 

 

 

 

 

Income taxes paid

 

$

13,781

 

 

$

13,304

 

Interest paid

 

 

10,001

 

 

 

13,504

 

(1) The 2026 amounts include beginning restricted cash of $467 at December 31, 2025, and ending restricted cash of $2,134 at September 30, 2026, and the 2025 amounts include beginning restricted cash of $917 at December 31, 2024, and ending restricted cash of $348 at September 30, 2025, which we present as part of "Prepaid expenses and other current assets" on the Balance Sheets.