v3.26.3
Segment Information
 9 Months Ended
Sep. 30, 2026
Segment Reporting [Abstract]  
Segment Information
13. Segment Information

At September 30, 2026, Consumer and Insurance (“C&I”) is our only reportable segment. The remaining components (which we refer to as “Other”) consist of our liquidating SpringCastle Portfolio servicing activity and our non-originating legacy operations, which primarily include our liquidating real estate loans.

The accounting policies of the C&I segment are the same as those disclosed in Note 2 and Note 18 of the Notes to the Consolidated Financial Statements in Part II - Item 8 included in our Annual Report.

We have identified the following significant segment expenses: Interest expense, Provision for finance receivable losses, Salaries and benefits expense, Other operating expenses, and Insurance policy benefits and claims expense. Based on our identified significant segment expenses, there are no other segment items.

Our chief operating decision maker (“CODM”) is our Chief Executive Officer (“CEO”). The CODM uses Income (loss) before income tax expense (benefit) to assess the performance of the C&I segment, allocate resources, and make strategic operating decisions.
The following tables present information about C&I and Other, as well as reconciliations to the condensed consolidated financial statement amounts.
(dollars in millions)Consumer
and
Insurance		OtherSegment to
GAAP
Adjustment		Consolidated
Total
Three Months Ended September 30, 2026
Interest income$1,487 $1 $3 $1,491 
Interest expense345 — — 345 
Provision for finance receivable losses
615 — — 615 
Net interest income after provision for finance receivable losses
527 1 3 531 
Other revenues211 1 — 212 
Salaries and benefits
243 1 — 244 
Other operating expenses
211 1 1 213 
Insurance policy benefits and claims
53 — — 53 
Income before income tax expense
$231 $— $2 $233 
Three Months Ended September 30, 2025
Interest income$1,386 $1 $5 $1,392 
Interest expense320 — — 320 
Provision for finance receivable losses
488 — — 488 
Net interest income after provision for finance receivable losses
578 1 5 584 
Other revenues161 2 — 163 
Salaries and benefits
232 2 — 234 
Other operating expenses
198 3 1 202 
Insurance policy benefits and claims
48 — — 48 
Income (loss) before income tax expense
$261 $(2)$4 $263 
Nine Months Ended September 30, 2026
Interest income$4,283 $2 $9 $4,294 
Interest expense993 — — 993 
Provision for finance receivable losses
1,690 — (1)1,689 
Net interest income after provision for finance receivable losses
1,600 2 10 1,612 
Other revenues611 5 — 616 
Salaries and benefits
724 3 — 727 
Other operating expenses
622 4 2 628 
Insurance policy benefits and claims
148 — — 148 
Income before income tax expense
$717 $— $8 $725 
Assets$27,567 $4 $1,146 $28,717 
Nine Months Ended September 30, 2025
Interest income$4,021 $2 $16 $4,039 
Interest expense947 1 1 949 
Provision for finance receivable losses
1,456 — (2)1,454 
Net interest income after provision for finance receivable losses
1,618 1 17 1,636 
Other revenues522 5 (1)526 
Salaries and benefits
679 4 — 683 
Other operating expenses
569 6 2 577 
Insurance policy benefits and claims
150 — — 150 
Income (loss) before income tax expense
$742 $(4)$14 $752 
Assets$25,840 $9 $1,136 $26,985