v3.26.3
Revenues and Trade Accounts Receivable
 9 Months Ended
Sep. 30, 2026
Revenue from Contract with Customer [Abstract]  
Revenues and Trade Accounts Receivable
Disaggregation of Revenues

The tables below present disaggregated revenues from contracts with clients by client location, service line and contract type for each of our reportable business segments. We believe this disaggregation best depicts how the nature, amount, timing and uncertainty of revenues and cash flows are affected by industry, market and other economic factors. Our consulting and technology services include consulting, application development, systems integration, quality engineering and assurance services as well as software solutions and related services while our outsourcing services include application maintenance, infrastructure and security as well as business process services. Revenues are attributed to geographic regions based upon client location, which is the client's billing address. Substantially all revenues in the North America region relate to clients in the United States.
Three Months Ended
September 30, 2026		Nine Months Ended
September 30, 2026
(in millions)HSFSP&RCMTTotalHSFSP&RCMTTotal
Revenues
Geography:
North America$1,319 $1,279 $961 $699 $4,258 $3,937 $3,718 $2,795 $1,987 $12,437 
United Kingdom63 179 162 128 532 180 515 477 361 1,533 
Continental Europe165 161 160 39 525 497 494 492 107 1,590 
Europe - Total228 340 322 167 1,057 677 1,009 969 468 3,123 
Rest of World 40 148 88 73 349 124 417 250 207 998 
Total$1,587 $1,767 $1,371 $939 $5,664 $4,738 $5,144 $4,014 $2,662 $16,558 
Service line:
Consulting and technology services$948 $1,280 $926 $446 $3,600 $2,786 $3,720 $2,727 $1,376 $10,609 
Outsourcing services639 487 445 493 2,064 1,952 1,424 1,287 1,286 5,949 
Total$1,587 $1,767 $1,371 $939 $5,664 $4,738 $5,144 $4,014 $2,662 $16,558 
Type of contract:
Time and materials$488 $878 $537 $498 $2,401 $1,449 $2,506 $1,575 $1,387 $6,917 
Fixed-price797 826 759 371 2,753 2,406 2,459 2,190 1,112 8,167 
Transaction or volume-based302 63 75 70 510 883 179 249 163 1,474 
Total$1,587 $1,767 $1,371 $939 $5,664 $4,738 $5,144 $4,014 $2,662 $16,558 
Three Months Ended
September 30, 2025		Nine Months Ended
September 30, 2025
(in millions)HSFSP&RCMTTotalHSFSP&RCMTTotal
Revenues
Geography:
North America$1,331 $1,115 $978 $604 $4,028 $3,959 $3,254 $2,807 $1,774 $11,794 
United Kingdom56 166 156 125 503 156 478 441 367 1,442 
Continental Europe174 164 167 34 539 500 471 479 102 1,552 
Europe - Total230 330 323 159 1,042 656 949 920 469 2,994 
Rest of World 43 133 82 87 345 111 384 240 252 987 
Total$1,604 $1,578 $1,383 $850 $5,415 $4,726 $4,587 $3,967 $2,495 $15,775 
Service line:
Consulting and technology services$929 $1,118 $981 $466 $3,494 $2,707 $3,237 $2,786 $1,379 $10,109 
Outsourcing services675 460 402 384 1,921 2,019 1,350 1,181 1,116 5,666 
Total$1,604 $1,578 $1,383 $850 $5,415 $4,726 $4,587 $3,967 $2,495 $15,775 
Type of contract:
Time and materials$506 $829 $589 $446 $2,370 $1,482 $2,405 $1,725 $1,334 $6,946 
Fixed-price791 697 704 355 2,547 2,332 2,035 1,976 1,027 7,370 
Transaction or volume-based307 52 90 49 498 912 147 266 134 1,459 
Total$1,604 $1,578 $1,383 $850 $5,415 $4,726 $4,587 $3,967 $2,495 $15,775 
Costs to Fulfill
The following table shows significant movements in the capitalized costs to fulfill for the nine months ended September 30:
(in millions)20262025
Beginning balance$161 $209 
Costs capitalized94 31 
Amortization expense(44)(59)
Impairment charges(2)(7)
Ending balance$209 $174 
Costs to obtain contracts were immaterial for the periods disclosed.
Contract Balances
The table below shows significant movements in contract assets (current and noncurrent) for the nine months ended September 30:
(in millions)20262025
Beginning balance$466 $386 
Revenues recognized during the period but not billed659 482 
Amounts reclassified to trade accounts receivable(435)(351)
Ending balance$690 $517 
The table below shows significant movements in the deferred revenue balances (current and noncurrent) for the nine months ended September 30:
(in millions)20262025
Beginning balance$538 $480 
Amounts billed but not recognized as revenues337 299 
Revenues recognized related to the beginning balance of deferred revenue(431)(360)
Ending balance$444 $419 
Revenues recognized during the nine months ended September 30, 2026 for performance obligations satisfied or partially satisfied in previous periods were immaterial.
Remaining Performance Obligations
As of September 30, 2026, the aggregate amount of transaction price allocated to remaining performance obligations was $6,224 million, of which approximately 35% is expected to be recognized as revenues within 1 year, approximately 60% is expected to be recognized as revenues within 2 years and approximately 95% is expected to be recognized as revenues within 5 years. Disclosure is not required for performance obligations that meet any of the following criteria:
(1)contracts with a duration of one year or less as determined under ASC Topic 606: "Revenue from Contracts with Customers,"
(2)contracts for which we recognize revenues based on the right to invoice for services performed,
(3)variable consideration allocated entirely to a wholly unsatisfied performance obligation or to a wholly unsatisfied promise to transfer a distinct good or service that forms part of a single performance obligation in accordance with ASC 606-10-25-14(b), for which the criteria in ASC 606-10-32-40 have been met, or
(4)variable consideration in the form of a sales-based or usage-based royalty promised in exchange for a license of intellectual property.
Many of our performance obligations meet one or more of these exemptions and therefore are not included in the remaining performance obligation amount disclosed above.
Trade Accounts Receivable and Allowance for Credit Losses
The following table presents the activity in the allowance for credit losses for trade accounts receivable for the nine months ended September 30:
(in millions)20262025
Beginning balance$23 $26 
Credit loss expense (1)
3 12 
Write-offs charged against the allowance(4)(12)
Ending balance$22 $26 
(1)Reported in "Selling, general and administrative expenses" in our unaudited consolidated statements of operations.