v3.26.3
Segment Information (Tables)
 9 Months Ended
Sep. 30, 2026
Segment Reporting [Abstract]  
Segment Reporting, Reconciliation of Revenue by Segment to Consolidated
Segment Revenues
Three Months Ended September 30,Nine Months Ended September 30,
2026202520262025
Business Insurance
Workers’ compensation$954 $938 $2,808 $2,773 
General liability703 633 2,013 1,826 
Marine75 72 220 209 
Package business746 683 2,170 1,961 
Commercial property385 372 1,140 1,066 
Professional liability218 224 643 638 
Bond89 88 262 256 
Assumed reinsurance242 218 708 660 
Commercial automobile375 323 1,082 932 
Business Insurance earned premium and fee income3,787 3,551 11,046 10,321 
Net investment income589 519 1,650 1,405 
Net realized losses(117)(26)(124)(70)
Other revenue [1]— — 1 2 
Total Business Insurance4,259 4,044 12,573 11,658 
Personal Insurance
Personal automobile587 639 1,777 1,897 
Homeowners334 319 971 907 
Personal Insurance earned premium and fee income [2]921 958 2,748 2,804 
Net investment income67 67 196 182 
Net realized losses(15)(4)(15)(10)
Other revenue24 25 71 69 
Total Personal Insurance997 1,046 3,000 3,045 
P&C Other Operations
Net investment income22 19 64 56 
Net realized losses(4)— (4)(2)
Total P&C Other Operations18 19 60 54 
Employee Benefits
Group disability944 890 2,851 2,689 
Group life641 648 1,954 1,942 
Other134 120 404 358 
Employee Benefits premium and other considerations1,719 1,658 5,209 4,989 
Net investment income154 136 422 380 
Net realized gains (losses)15 (8)13 (28)
Total Employee Benefits1,888 1,786 5,644 5,341 
Total segment revenues$7,162 $6,895 $21,277 $20,098 
[1]Other revenues for Business Insurance includes revenues from equity method investments that are not considered revenues from contracts with customers in the table below.
[2]For the three months ended September 30, 2026 and 2025, AARP members accounted for earned premiums of $794 and $855, respectively. For the nine months ended September 30, 2026 and 2025, AARP members accounted for earned premiums of $2.40 billion and $2.52 billion
Segment Reporting, Reconciliation of Other Item by Segment to Consolidated
Significant Segment Expenses
Three Months Ended September 30,Nine Months Ended September 30,
2026202520262025
Business Insurance
Current accident year losses and loss adjustment expenses ("LAE") before catastrophes$2,262 $2,051 $6,440 $5,894 
Current accident year catastrophe losses and LAE106 39 406 433 
Prior accident year development of losses and LAE(61)(60)(83)(289)
Amortization of DAC600 559 1,767 1,636 
Insurance operating costs536 546 1,633 1,565 
Amortization of other intangible assets7 7 21 21 
Dividends to policyholders10 12 34 33 
Total Business Insurance3,460 3,154 10,218 9,293 
Personal Insurance
Current accident year losses and LAE before catastrophes558 610 1,627 1,758 
Current accident year catastrophe losses and LAE92 31 244 316 
Prior accident year development of losses and LAE(36)(43)(130)(123)
Amortization of DAC70 72 211 210 
Insurance operating costs174 180 529 534 
Amortization of other intangible assets1 1 2 2 
Total Personal Insurance859 851 2,483 2,697 
P&C Other Operations
Prior accident year development of losses and LAE(497)— (533)— 
Insurance operating costs2 2 6 6 
Total P&C Other Operations(495)2 (527)6 
Employee Benefits
Group disability losses721 628 2,136 1,866 
Group life losses498 481 1,470 1,478 
Group losses - other68 54 210 168 
Amortization of DAC9 8 26 25 
Insurance operating costs and other expenses417 425 1,273 1,238 
Amortization of other intangible assets10 10 30 30 
Total Employee Benefits1,723 1,606 5,145 4,805 
Total significant segment expenses$5,547 $5,613 $17,319 $16,801 
Reconciliation of Net Income from Segments to Consolidated
Segment/Category Summary For the Three Months Ended September 30, 2026
Reportable Segments
Business InsurancePersonal InsuranceP&C Other OperationsEmployee BenefitsTotal Reportable SegmentsCorporateConsolidated
Earned premium and fee income from external customers$3,787 $921 $— $1,719 $6,427 $11 $6,438 
Net investment income589 67 22 154 832 18 850 
Net realized gains (losses)(117)(15)(4)15 (121)5 (116)
Other revenue [1]— 24 — — 24 24 48 
Total Revenues4,259 997 18 1,888 7,162 58 7,220 
Significant segment expenses3,460 859 (495)1,723 5,547 5,547 
Other segment expenses (income) [2]3 19 — — 22 22 
Corporate expenses68 68 
Income tax expense (benefit)159 26 107 33 325 (4)321 
Income (loss) from continuing operations, net of tax637 93 406 132 1,268 (6)1,262 
Income from discontinued operations, net of tax61 61 
Net income$637 $93 $406 $132 $1,268 $55 $1,323 
Other segment disclosures:
Amortization of DAC $600 $70 $— $9 $679 $— $679 
Amortization of other intangibles $7 $1 $— $10 $18 $— $18 
Segment/Category Summary For the Nine Months Ended September 30, 2026
Reportable Segments
Business InsurancePersonal InsuranceP&C Other OperationsEmployee BenefitsTotal Reportable SegmentsCorporateConsolidated
Earned premium and fee income from external customers$11,046 $2,748 $— $5,209 $19,003 $32 $19,035 
Net investment income1,650 196 64 422 2,332 52 2,384 
Net realized (gains) losses(124)(15)(4)13 (130)26 (104)
Other revenue [1]1 71 — — 72 37 109 
Total Revenues12,573 3,000 60 5,644 21,277 147 21,424 
Significant segment expenses10,218 2,483 (527)5,145 17,319 17,319 
Other segment expenses (income) [2]4 61 — — 65 65 
Corporate expenses235 235 
Income tax expense (benefit)474 94 122 102 792 (33)759 
Income (loss) from continuing operations, net of tax1,877 362 465 397 3,101 (55)3,046 
Income from discontinued operations, net of tax431 431 
Net income$1,877 $362 $465 $397 $3,101 $376 $3,477 
Other segment disclosures:
Amortization of DAC $1,767 $211 $— $26 $2,004 $— $2,004 
Amortization of other intangibles $21 $2 $— $30 $53 $— $53 
Segment/Category Summary For the Three Months Ended September 30, 2025
Reportable Segments
Business InsurancePersonal InsuranceP&C Other OperationsEmployee BenefitsTotal Reportable SegmentsCorporateConsolidated
Earned premium and fee income from external customers$3,551 $958 $— $1,658 $6,167 $10 $6,177 
Net investment income519 67 19 136 741 14 755 
Net realized gains (losses)(26)(4)— (8)(38)21 (17)
Other revenue [1]— 25 — — 25 6 31 
Total Revenues4,044 1,046 19 1,786 6,895 51 6,946 
Significant segment expenses3,154 851 2 1,606 5,613 5,613 
Other segment expenses [2]— 21 1 — 22 22 
Corporate expenses68 68 
Income tax expense (benefit)180 35 4 36 255 (33)222 
Income from continuing operations, net of tax710 139 12 144 1,005 16 1,021 
Income from discontinued operations, net of tax59 59 
Net income$710 $139 $12 $144 $1,005 $75 $1,080 
Other segment disclosures:
Amortization of DAC$559 $72 $— $8 $639 $— $639 
Amortization of other intangibles$7 $1 $— $10 $18 $— $18 
Segment/Category Summary For the Nine Months Ended September 30, 2025
Reportable Segments
Business InsurancePersonal InsuranceP&C Other OperationsEmployee BenefitsTotal Reportable SegmentsCorporateConsolidated
Earned premium and fee income from external customers$10,321 $2,804 $— $4,989 $18,114 $31 $18,145 
Net investment income1,405 182 56 380 2,023 42 2,065 
Net realized gains (losses)(70)(10)(2)(28)(110)25 (85)
Other revenue [1]2 69 — — 71 12 83 
Total Revenues11,658 3,045 54 5,341 20,098 110 20,208 
Significant segment expenses9,293 2,697 6 4,805 16,801 16,801 
Other segment expenses [2]4 55 1 — 60 60 
Corporate expenses206 206 
Income tax expense (benefit)478 58 9 109 654 (56)598 
Income (loss) from continuing operations, net of tax1,883 235 38 427 2,583 (40)2,543 
Income from discontinued operations, net of tax162 162 
Net income$1,883 $235 $38 $427 $2,583 $122 $2,705 
Other segment disclosures:
Amortization of DAC$1,636 $210 $— $25 $1,871 $— $1,871 
Amortization of other intangibles$21 $2 $— $30 $53 $— $53 
[1]Other revenues for Business Insurance and Corporate includes revenues from equity method investments that are not considered revenues from contracts with customers in the table below.
[2]Other segment expenses (income) primarily consists of integration costs associated with the 2019 acquisition of Navigators Group and other miscellaneous revenue for Business Insurance and servicing expenses for Personal Insurance
Segment Reporting, Reconciliation of Asset by Segment to Consolidated
Assets
September 30, 2026December 31, 2025
Business Insurance$59,852 $57,468 
Personal Insurance6,144 6,445 
Property & Casualty Other Operations3,187 4,354 
Employee Benefits13,327 13,564 
Total Reportable Segments82,510 81,831 
Corporate 4,631 4,198 
Total assets$87,141 $86,029 
Disaggregation of Revenue [Table Text Block]
Non-Insurance Revenue from Contracts with Customers
Three Months Ended September 30,Nine Months Ended September 30,
Revenue Line Item2026202520262025
Business Insurance
Installment billing feesFee income$12 $11 $36 $33 
Personal Insurance
Installment billing feesFee income7 8 22 24 
Insurance servicing revenuesOther revenues24 25 71 69 
Employee Benefits
Administrative servicesFee income57 55 170 168 
Corporate
Investment management and other feesFee income11 10 32 31 
Total non-insurance revenues with customers$111 $109 $331 $325