v3.26.3
Allowance for Credit Losses and Unfunded Loan Commitments - Loan Portfolio Stratified by Key Credit Quality Indicators (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2026
Sep. 30, 2025
Sep. 30, 2026
Sep. 30, 2025
Dec. 31, 2025
Private Education Loans          
% of Balance          
Current period gross charge-offs, total $ (105,676) $ (91,072) $ (330,725) $ (284,841)  
Current period recoveries, total 15,290 13,541 38,721 36,868  
Current period net charge-offs, total (90,386) $ (77,531) (292,004) $ (247,973)  
Loans purchased, previously charged off 19,100   19,100    
Consumer Portfolio Segment | Student Loan          
% of Balance          
Current period gross charge-offs, Year 1     (656)   $ (1,579)
Current period gross charge-offs, Year 2     (12,594)   (21,763)
Current period gross charge-offs, Year 3     (43,392)   (73,247)
Current period gross charge-offs, Year 4     (55,891)   (69,089)
Current period gross charge-offs, Year 5     (53,109)   (51,038)
Current period gross charge-offs, After Year 5     (165,083)   (182,920)
Current period gross charge-offs, total     (330,725)   (399,636)
Current period recoveries, Year 1     110   101
Current period recoveries, Year 2     622   1,647
Current period recoveries, Year 3     1,859   6,969
Current period recoveries, Year 4     4,037   7,858
Current period recoveries, Year 5     4,091   6,440
Current period recoveries, After Year 5     28,002   30,896
Current period recoveries, total     38,721   53,911
Current period net charge-offs, Year 1     (546)   (1,478)
Current period net charge-offs, Year 2     (11,972)   (20,116)
Current period recoveries, Year 3     (41,533)   (66,278)
Current period recoveries, Year 4     (51,854)   (61,231)
Current period recoveries, Year 5     (49,018)   (44,598)
Current period recoveries, After Year 5     (137,081)   (152,024)
Current period net charge-offs, total     (292,004)   (345,725)
Total accrued interest by origination vintage, Year 1 72,624   72,624   169,560
Total accrued interest by origination vintage, Year 2 407,129   407,129   486,685
Total accrued interest by origination vintage, Year 3 424,457   424,457   304,418
Total accrued interest by origination vintage, Year 4 262,192   262,192   230,680
Total accrued interest by origination vintage, Year 5 201,305   201,305   134,777
Total accrued interest by origination vintage, After Year 5 307,149   307,149   243,949
Total accrued interest by origination vintage 1,674,856   1,674,856   1,570,069
Consumer Portfolio Segment | Student Loan | With and without cosigners          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 3,422,456   3,422,456   4,331,374
Year 2 5,099,601   5,099,601   5,440,721
Year 3 3,471,818   3,471,818   2,693,020
Year 4 2,073,327   2,073,327   2,282,218
Year 5 1,928,580   1,928,580   1,613,592
After Year 5 5,970,235   5,970,235   5,299,509
Loan type $ 21,966,017   $ 21,966,017   $ 21,660,434
% of Balance          
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | With cosigner          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 3,057,884   $ 3,057,884   $ 3,983,409
Year 2 4,735,821   4,735,821   4,968,667
Year 3 3,139,934   3,139,934   2,324,100
Year 4 1,782,652   1,782,652   1,950,843
Year 5 1,647,057   1,647,057   1,366,905
After Year 5 5,176,349   5,176,349   4,621,467
Loan type $ 19,539,697   $ 19,539,697   $ 19,215,391
% of Balance          
Private education loans 89.00%   89.00%   89.00%
Consumer Portfolio Segment | Student Loan | Without cosigner          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 364,572   $ 364,572   $ 347,965
Year 2 363,780   363,780   472,054
Year 3 331,884   331,884   368,920
Year 4 290,675   290,675   331,375
Year 5 281,523   281,523   246,687
After Year 5 793,886   793,886   678,042
Loan type $ 2,426,320   $ 2,426,320   $ 2,445,043
% of Balance          
Private education loans 11.00%   11.00%   11.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 3,422,456   $ 3,422,456   $ 4,331,374
Year 2 5,099,601   5,099,601   5,440,721
Year 3 3,471,818   3,471,818   2,693,020
Year 4 2,073,327   2,073,327   2,282,218
Year 5 1,928,580   1,928,580   1,613,592
After Year 5 5,970,235   5,970,235   5,299,509
Loan type $ 21,966,017   $ 21,966,017   $ 21,660,434
% of Balance          
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | Less than 670          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 226,754   $ 226,754   $ 263,280
Year 2 329,970   329,970   321,462
Year 3 210,230   210,230   214,219
Year 4 172,307   172,307   199,017
Year 5 172,787   172,787   127,109
After Year 5 520,862   520,862   464,693
Loan type $ 1,632,910   $ 1,632,910   $ 1,589,780
% of Balance          
Private education loans at origination 7.00%   7.00%   7.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | 670-699          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 373,581   $ 373,581   $ 520,721
Year 2 606,467   606,467   654,923
Year 3 419,104   419,104   390,691
Year 4 305,661   305,661   326,675
Year 5 280,964   280,964   227,358
After Year 5 972,408   972,408   886,853
Loan type $ 2,958,185   $ 2,958,185   $ 3,007,221
% of Balance          
Private education loans at origination 13.00%   13.00%   14.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | 700-749          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 900,323   $ 900,323   $ 1,254,937
Year 2 1,450,478   1,450,478   1,645,649
Year 3 1,051,145   1,051,145   834,804
Year 4 644,028   644,028   716,088
Year 5 604,827   604,827   516,516
After Year 5 1,995,334   1,995,334   1,794,886
Loan type $ 6,646,135   $ 6,646,135   $ 6,762,880
% of Balance          
Private education loans at origination 30.00%   30.00%   31.00%
Consumer Portfolio Segment | Student Loan | FICO at Origination | Greater than or equal to 750          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 1,921,798   $ 1,921,798   $ 2,292,436
Year 2 2,712,686   2,712,686   2,818,687
Year 3 1,791,339   1,791,339   1,253,306
Year 4 951,331   951,331   1,040,438
Year 5 870,002   870,002   742,609
After Year 5 2,481,631   2,481,631   2,153,077
Loan type $ 10,728,787   $ 10,728,787   $ 10,300,553
% of Balance          
Private education loans at origination 50.00%   50.00%   48.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 3,422,456   $ 3,422,456   $ 4,331,374
Year 2 5,099,601   5,099,601   5,440,721
Year 3 3,471,818   3,471,818   2,693,020
Year 4 2,073,327   2,073,327   2,282,218
Year 5 1,928,580   1,928,580   1,613,592
After Year 5 5,970,235   5,970,235   5,299,509
Loan type $ 21,966,017   $ 21,966,017   $ 21,660,434
% of Balance          
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | Less than 670          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 292,898   $ 292,898   $ 417,630
Year 2 516,637   516,637   581,932
Year 3 435,554   435,554   454,260
Year 4 386,047   386,047   407,158
Year 5 382,842   382,842   295,176
After Year 5 1,146,464   1,146,464   971,004
Loan type $ 3,160,442   $ 3,160,442   $ 3,127,160
% of Balance          
Private education loans at origination 14.00%   14.00%   14.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | 670-699          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 392,874   $ 392,874   $ 532,758
Year 2 617,328   617,328   671,447
Year 3 411,320   411,320   343,793
Year 4 256,802   256,802   279,168
Year 5 217,033   217,033   183,279
After Year 5 641,606   641,606   569,616
Loan type $ 2,536,963   $ 2,536,963   $ 2,580,061
% of Balance          
Private education loans at origination 12.00%   12.00%   12.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | 700-749          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 899,471   $ 899,471   $ 1,204,125
Year 2 1,359,063   1,359,063   1,512,026
Year 3 925,674   925,674   706,188
Year 4 520,991   520,991   590,061
Year 5 477,563   477,563   407,777
After Year 5 1,481,192   1,481,192   1,330,695
Loan type $ 5,663,954   $ 5,663,954   $ 5,750,872
% of Balance          
Private education loans at origination 26.00%   26.00%   27.00%
Consumer Portfolio Segment | Student Loan | FICO Refreshed | Greater than or equal to 750          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 1,837,213   $ 1,837,213   $ 2,176,861
Year 2 2,606,573   2,606,573   2,675,316
Year 3 1,699,270   1,699,270   1,188,779
Year 4 909,487   909,487   1,005,831
Year 5 851,142   851,142   727,360
After Year 5 2,700,973   2,700,973   2,428,194
Loan type $ 10,604,658   $ 10,604,658   $ 10,202,341
% of Balance          
Private education loans at origination 48.00%   48.00%   47.00%
Consumer Portfolio Segment | Student Loan | Seasoning          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 3,422,456   $ 3,422,456   $ 4,331,374
Year 2 5,099,601   5,099,601   5,440,721
Year 3 3,471,818   3,471,818   2,693,020
Year 4 2,073,327   2,073,327   2,282,218
Year 5 1,928,580   1,928,580   1,613,592
After Year 5 5,970,235   5,970,235   5,299,509
Loan type $ 21,966,017   $ 21,966,017   $ 21,660,434
% of Balance          
Total in percent 100.00%   100.00%   100.00%
Consumer Portfolio Segment | Student Loan | Seasoning | 1-12 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 2,085,549   $ 2,085,549   $ 2,583,918
Year 2 2,015,876   2,015,876   725,720
Year 3 428,938   428,938   453,904
Year 4 286,120   286,120   331,804
Year 5 223,729   223,729   194,121
After Year 5 341,768   341,768   284,210
Loan type $ 5,381,980   $ 5,381,980   $ 4,573,677
% of Balance          
Seasoning based on monthly scheduled payments due from 1-12 payments 25.00%   25.00%   21.00%
Consumer Portfolio Segment | Student Loan | Seasoning | 13-24 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 0   $ 0   $ 0
Year 2 1,205,962   1,205,962   2,859,837
Year 3 1,407,710   1,407,710   319,450
Year 4 192,252   192,252   205,689
Year 5 162,208   162,208   132,671
After Year 5 306,182   306,182   299,208
Loan type $ 3,274,314   $ 3,274,314   $ 3,816,855
% of Balance          
Seasoning based on monthly scheduled payments due from 13 - 24 payments 15.00%   15.00%   18.00%
Consumer Portfolio Segment | Student Loan | Seasoning | 25-36 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 0   $ 0   $ 0
Year 2 0   0   0
Year 3 597,580   597,580   1,260,916
Year 4 733,035   733,035   302,417
Year 5 158,813   158,813   132,813
After Year 5 380,901   380,901   371,012
Loan type $ 1,870,329   $ 1,870,329   $ 2,067,158
% of Balance          
Seasoning based on monthly scheduled payments due from 25 - 36 payments 9.00%   9.00%   10.00%
Consumer Portfolio Segment | Student Loan | Seasoning | 37-48 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 0   $ 0   $ 0
Year 2 0   0   0
Year 3 0   0   0
Year 4 402,965   402,965   1,039,762
Year 5 746,039   746,039   232,301
After Year 5 439,526   439,526   420,441
Loan type $ 1,588,530   $ 1,588,530   $ 1,692,504
% of Balance          
Seasoning based on monthly scheduled payments due from 37 - 48 payments 7.00%   7.00%   8.00%
Consumer Portfolio Segment | Student Loan | Seasoning | More than 48 payments          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 0   $ 0   $ 0
Year 2 0   0   0
Year 3 0   0   0
Year 4 0   0   0
Year 5 321,917   321,917   706,571
After Year 5 3,975,803   3,975,803   3,471,137
Loan type $ 4,297,720   $ 4,297,720   $ 4,177,708
% of Balance          
Seasoning based on monthly scheduled payments due from more than 48 payments 20.00%   20.00%   19.00%
Consumer Portfolio Segment | Student Loan | Seasoning | Not yet in repayment          
Accounts, Notes, Loans and Financing Receivable [Line Items]          
Year 1 $ 1,336,907   $ 1,336,907   $ 1,747,456
Year 2 1,877,763   1,877,763   1,855,164
Year 3 1,037,590   1,037,590   658,750
Year 4 458,955   458,955   402,546
Year 5 315,874   315,874   215,115
After Year 5 526,055   526,055   453,501
Loan type $ 5,553,144   $ 5,553,144   $ 5,332,532
% of Balance          
Seasoning based on monthly scheduled payments due from not yet in repayment 24.00%   24.00%   24.00%