v3.26.3
Allowance for Credit Losses and Unfunded Loan Commitments (Tables)
9 Months Ended
Sep. 30, 2026
Receivables [Abstract]  
Schedule of Allowance for Credit Losses and Recorded Investments in Loans
Allowance for Credit Losses Metrics
The following tables provide a summary of the activity in the allowance for loan losses and the allowance for unfunded loan commitments during the three and nine months ended September 30, 2026 and 2025.
Three Months Ended September 30, 2026
(dollars in thousands)
Private Education
Loans
Allowance for loan losses, beginning balance$1,354,014 
Transfer from allowance for unfunded loan commitments125,541 
Provisions:
Provision for current period103,063 
Loan sale reduction to provision(8,984)
Loans transferred to held for sale(33,634)
Total provisions(1)
60,445 
Net charge-offs:
Charge-offs(2)
(105,676)
Recoveries15,290 
Net charge-offs(90,386)
Allowance for loan losses, ending balance$1,449,614 
Allowance for unfunded loan commitments, beginning balance(3)
66,015 
Provision(1)(4)
153,230 
Transfer to allowance for loan losses(125,541)
Allowance for unfunded loan commitments, ending balance(3)
93,704 
Total allowance for credit losses, ending balance$1,543,318 
Net charge-offs as a percentage of average loans in repayment (annualized)(2)(5)
2.32 %
Allowance for loan losses coverage of net charge-offs (annualized)(2)
4.01 
Total Allowance Percentage of Private Education Loan Exposure(6)(7)
5.89 %
Ending total loans, gross$21,966,017 
Average loans in repayment(5)
$15,607,233 
Ending loans in repayment(5)
$16,043,441 
Unfunded loan commitments for loans held for investment(7)
$2,544,083 
Total accrued interest receivable$1,674,856 
(1) See “—Provisions for Credit Losses” below in this Note 5 for a reconciliation of the provisions for credit losses reported in the consolidated statements of operations.
(2) The above table excludes the initial allowance and immediate charge-off of $19.1 million of loans previously charged off by unconsolidated Private Education Loan Securitizations that were purchased by the Company during the three months ended September 30, 2026 following the exercise of optional clean-up calls.
(3) When a new loan commitment is made, we record an allowance to cover lifetime expected credit losses on the unfunded commitments, which is recorded in “Other Liabilities” on the consolidated balance sheet. See “—Unfunded Loan Commitments” in this Note 5 for further discussion.
(4) Includes incremental provision for new commitments and changes to provision for existing commitments.
(5) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include loans in the “loans in forbearance” metric).
(6) The Total Allowance Percentage of Private Education Loan Exposure is the total allowance for credit losses as a percentage of ending total loans plus unfunded loan commitments and total accrued interest receivable on Private Education Loans.
(7) Unfunded loan commitments for loans held for investment and the calculation of the Total Allowance Percentage of Private Education Loan Exposure do not include $672 million of unfunded loan commitments associated with loans classified as held for sale at September 30, 2026. Due to the near-term timing of the loan sale and credit quality of the loans, we believe there is no risk of credit loss and are not recording an allowance for the unfunded loan commitments related to the loans classified as held for sale.
Three Months Ended September 30, 2025
(dollars in thousands)
Private
 Education
Loans
Allowance for loan losses, beginning balance$1,469,509 
Transfer from allowance for unfunded loan commitments109,422 
Provisions:
Provision for current period143,498 
Loan sale reduction to provision(118,794)
Total provisions(1)
24,704 
Net charge-offs:
Charge-offs(91,072)
Recoveries13,541 
Net charge-offs(77,531)
Allowance for loan losses, ending balance$1,526,104 
Allowance for unfunded loan commitments, beginning balance(2)
52,541 
Provision(1)(3)
154,758 
Transfer to allowance for loan losses(109,422)
Allowance for unfunded loan commitments, ending balance(2)
97,877 
Total allowance for credit losses, ending balance$1,623,981 
Net charge-offs as a percentage of average loans in repayment (annualized)(4)
1.95 %
Allowance for loan losses coverage of net charge-offs (annualized)4.92 
Total Allowance Percentage of Private Education Loan Exposure(5)
5.93 %
Ending total loans, gross$23,029,999 
Average loans in repayment(4)
$15,870,798 
Ending loans in repayment(4)
$16,292,470 
Unfunded loan commitments for loans held for investment$2,673,369 
Total accrued interest receivable$1,693,268 
(1) See “—Provisions for Credit Losses” below in this Note 5 for a reconciliation of the provisions for credit losses reported in the consolidated statements of operations.
(2) When a new loan commitment is made, we record an allowance to cover lifetime expected credit losses on the unfunded commitments, which is recorded in “Other Liabilities” on the consolidated balance sheet. See “—Unfunded Loan Commitments” in this Note 5 for further discussion.
(3) Includes incremental provision for new commitments and changes to provision for existing commitments.
(4) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include loans in the “loans in forbearance” metric).
(5) The Total Allowance Percentage of Private Education Loan Exposure is the total allowance for credit losses as a percentage of ending total loans plus unfunded loan commitments and total accrued interest receivable on Private Education Loans.

l
Nine Months Ended September 30, 2026
(dollars in thousands)
Private Education
Loans
Allowance for loan losses, beginning balance$1,430,318 
Transfer from allowance for unfunded loan commitments253,044 
Provisions:
Provision for current period244,589 
Loan sale reduction to provision(139,896)
Loans transferred to held for sale(46,437)
Total provisions(1)
58,256 
Net charge-offs:
Charge-offs(2)
(330,725)
Recoveries38,721 
Net charge-offs(292,004)
Allowance for loan losses, ending balance$1,449,614 
Allowance for unfunded loan commitments, beginning balance(3)
77,132 
Provision(1)(4)
269,616 
Transfer to allowance for loan losses(253,044)
Allowance for unfunded loan commitments, ending balance(3)
93,704 
Total allowance for credit losses, ending balance$1,543,318 
Net charge-offs as a percentage of average loans in repayment (annualized)(2)(5)
2.47 %
Allowance for loan losses coverage of net charge-offs (annualized)(2)
3.72 
Total Allowance Percentage of Private Education Loan Exposure(6)(7)
5.89 %
Ending total loans, gross$21,966,017 
Average loans in repayment(5)
$15,756,540 
Ending loans in repayment(5)
$16,043,441 
Unfunded loan commitments for loans held for investment(7)
$2,544,083 
Total accrued interest receivable$1,674,856 
(1) See “—Provisions for Credit Losses” below in this Note 5 for a reconciliation of the provisions for credit losses reported in the consolidated statements of operations.
(2) The above table excludes the initial allowance and immediate charge-off of $19.1 million of loans previously charged off by unconsolidated Private Education Loan Securitizations that were purchased by the Company during the nine months ended September 30, 2026 following the exercise of optional clean-up calls.
(3) When a new loan commitment is made, we record an allowance to cover lifetime expected credit losses on the unfunded commitments, which is recorded in “Other Liabilities” on the consolidated balance sheet. See “—Unfunded Loan Commitments” in this Note 5 for further discussion.
(4) Includes incremental provision for new commitments and changes to provision for existing commitments.
(5) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include loans in the “loans in forbearance” metric).
(6) The Total Allowance Percentage of Private Education Loan Exposure is the total allowance for credit losses as a percentage of ending total loans plus unfunded loan commitments and total accrued interest receivable on Private Education Loans.
(7) Unfunded loan commitments for loans held for investment and the calculation of the Total Allowance Percentage of Private Education Loan Exposure do not include $672 million of unfunded loan commitments associated with loans classified as held for sale at September 30, 2026. Due to the near-term timing of the loan sale and credit quality of the loans, we believe there is no risk of credit loss and are not recording an allowance for the unfunded loan commitments related to the loans classified as held for sale.
Nine Months Ended September 30, 2025
(dollars in thousands)
Private Education
Loans
Allowance for loan losses, beginning balance$1,435,920 
Transfer from allowance for unfunded loan commitments242,434 
Provisions:
Provision for current period330,976 
Loan sale reduction to provision(235,253)
Total provisions(1)
95,723 
Net charge-offs:
Charge-offs(284,841)
Recoveries36,868 
Net charge-offs(247,973)
Allowance for loan losses, ending balance$1,526,104 
Allowance for unfunded loan commitments, beginning balance(2)
84,568 
Provision(1)(3)
255,743 
Transfer to allowance for loan losses(242,434)
Allowance for unfunded loan commitments, ending balance(2)
97,877 
Total allowance for credit losses, ending balance$1,623,981 
Net charge-offs as a percentage of average loans in repayment (annualized)(4)
2.06 %
Allowance for loan losses coverage of net charge-offs (annualized)4.62 
Total Allowance Percentage of Private Education Loan Exposure(5)(6)
5.93 %
Ending total loans, gross$23,029,999 
Average loans in repayment(4)
$16,027,567 
Ending loans in repayment(4)
$16,292,470 
Unfunded loan commitments for loans held for investment$2,673,369 
Total accrued interest receivable$1,693,268 
(1) See “—Provisions for Credit Losses” below in this Note 5 for a reconciliation of the provisions for credit losses reported in the consolidated statements of operations.
(2) When a new loan commitment is made, we record an allowance to cover lifetime expected credit losses on the unfunded commitments, which is recorded in “Other Liabilities” on the consolidated balance sheet. See “—Unfunded Loan Commitments” in this Note 5 for further discussion.
(3) Includes incremental provision for new commitments and changes to provision for existing commitments.
(4) Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include loans in the “loans in forbearance” metric).
(5) The Total Allowance Percentage of Private Education Loan Exposure is the total allowance for credit losses as a percentage of ending total loans plus unfunded loan commitments and total accrued interest receivable on Private Education Loans.
Provisions for Credit Losses
Below is a reconciliation of the provisions for credit losses reported in the consolidated statements of operations.
Consolidated Statements of Operations
Provisions for Credit Losses Reconciliation
Three Months Ended September 30,Nine Months Ended September 30,
(dollars in thousands)2026202520262025
Provisions for credit losses:
Provisions for loan losses$60,445 $24,704 $58,256 $95,723 
Provisions for unfunded loan commitments153,230 154,758 269,616 255,743 
Provisions for credit losses reported in consolidated statements of operations$213,675 $179,462 327,872 351,466 
The table below summarizes the activity in the allowance recorded to cover lifetime expected credit losses on the unfunded commitments, which is recorded in “Other Liabilities” on the consolidated balance sheets, as well as the activity in the unfunded commitments balance.
20262025
Three Months Ended September 30,
(dollars in thousands)
AllowanceUnfunded CommitmentsAllowanceUnfunded Commitments
Beginning Balance$66,015 $1,728,478 $52,541 $1,358,163 
Provision/New commitments - net(1)
153,230 4,850,608 154,758 4,251,598 
Transfer - funded loans(2)
(125,541)(3,335,053)(109,422)(2,936,392)
Unfunded loan commitments sold— (28,389)— — 
Ending Balance(3)
$93,704 $3,215,644 $97,877 $2,673,369 

20262025
Nine Months Ended September 30,
(dollars in thousands)
AllowanceUnfunded CommitmentsAllowanceUnfunded Commitments
Beginning Balance$77,132 $2,437,035 $84,568 $2,311,660 
Provision/New commitments - net(1)
269,616 7,795,793 255,743 6,755,182 
Transfer - funded loans(2)
(253,044)(6,431,011)(242,434)(6,393,473)
Unfunded loan commitments sold— (586,173)— — 
Ending Balance(3)
$93,704 $3,215,644 $97,877 $2,673,369 
(1)     Net of expirations of commitments unused. Also includes incremental provision for new commitments and changes to provision for existing commitments.
(2)     When a loan commitment is funded, its related liability for credit losses (which originally was recorded as a provision for unfunded commitments) is transferred to the allowance for credit losses.
(3)     The ending balance of unfunded loan commitments includes $672 million of unfunded loan commitments associated with the loans classified as held for sale at September 30, 2026. Due to the near-term timing of the loan sale and credit quality of the loans, we believe there is no risk of credit loss and are not recording an allowance for the unfunded loan commitments related to the loans classified as held for sale.
Schedule of Amortized Cost Basis of Financing Receivables
The following tables show the amortized cost basis at the end of the respective reporting periods of the loans to borrowers experiencing financial difficulty that were modified during the period, disaggregated by class of financing receivable and type of modification. When we approve a Private Education Loan at the beginning of an academic year, we do not always disburse the full amount of the loan at the time of approval, but instead have a commitment to fund a portion of the loan at a later date (usually at the start of the second semester or subsequent trimesters). We consider borrowers to be in financial difficulty after they have exited school and have difficulty making their scheduled principal and interest payments.
Loan Modifications Made to Borrowers Experiencing Financial Difficulty
Three Months Ended September 30, 2026
(dollars in thousands)
Interest Rate ReductionCombination - Interest Rate Reduction and Term Extension
Loan Type:Amortized Cost Basis% of Total Class of Financing ReceivableAmortized Cost Basis% of Total Class of Financing Receivable
Private Education Loans$9,767 0.04 %$232,982 0.98 %
Total$9,767 0.04 %$232,982 0.98 %

Loan Modifications Made to Borrowers Experiencing Financial Difficulty
Three Months Ended September 30, 2025
(dollars in thousands)
Interest Rate ReductionCombination - Interest Rate Reduction and Term Extension
Loan Type:Amortized Cost Basis% of Total Class of Financing ReceivableAmortized Cost Basis% of Total Class of Financing Receivable
Private Education Loans$6,866 0.03 %$142,208 0.57 %
Total$6,866 0.03 %$142,208 0.57 %

Loan Modifications Made to Borrowers Experiencing Financial Difficulty
Nine Months Ended September 30, 2026
(dollars in thousands)
Interest Rate ReductionCombination - Interest Rate Reduction and Term Extension
Loan Type:Amortized Cost Basis% of Total Class of Financing ReceivableAmortized Cost Basis% of Total Class of Financing Receivable
Private Education Loans$24,599 0.10 %$582,804 2.45 %
Total$24,599 0.10 %$582,804 2.45 %

Loan Modifications Made to Borrowers Experiencing Financial Difficulty
Nine Months Ended September 30, 2025
(dollars in thousands)
Interest Rate ReductionCombination - Interest Rate Reduction and Term Extension
Loan Type:Amortized Cost Basis% of Total Class of Financing ReceivableAmortized Cost Basis% of Total Class of Financing Receivable
Private Education Loans$18,272 0.07 %$379,091 1.53 %
Total$18,272 0.07 %$379,091 1.53 %
The following tables summarize the financial effect of the modifications made to loans whose borrowers are experiencing financial difficulty:

Three Months Ended September 30,
20262025
Interest Rate ReductionCombination -
Interest Rate Reduction and Term Extension
Interest Rate ReductionCombination -
Interest Rate Reduction and Term Extension
Financial Effect:Financial Effect:Financial Effect:Financial Effect:
Reduced average contractual rate from 12.96% to 4.53%
Added a weighted average 9.44 years to the life of loans

Reduced average contractual rate from 12.12% to 3.05%
Reduced average contractual rate from 12.44% to 4.46%
Added a weighted average 9.33 years to the life of loans

Reduced average contractual rate from 12.41% to 4.23%

Nine Months Ended September 30,
20262025
Interest Rate ReductionCombination -
Interest Rate Reduction and Term Extension
Interest Rate ReductionCombination -
Interest Rate Reduction and Term Extension
Financial Effect:Financial Effect:Financial Effect:Financial Effect:
Reduced average contractual rate from 12.80% to 4.45%
Added a weighted average 9.52 years to the life of loans

Reduced average contractual rate from 12.05% to 2.97%
Reduced average contractual rate from 12.77% to 4.39%
Added a weighted average 9.39 years to the life of loans

Reduced average contractual rate from 12.32% to 4.08%
Financing Receivable, Modified, Subsequent Default
For the periods presented, the following table presents the defaulted amount and period-end amortized cost basis, by modification category, of loans that defaulted during the period and were modified for borrowers experiencing financial difficulty during the 12 months preceding default. Solely for the purpose of the below table, our definition of payment default is two missed consecutive post-modification payment obligations. As such, defaulted amount represents the principal amount of modified loans at the time the borrower missed two consecutive post-modification payment obligations during the period. Loans that were modified during the twelve months ended September 30, 2026 and subsequently charged-off during the three and nine months ended September 30, 2026 are not included in the period-end amortized cost basis and had an amortized cost basis of $18.0 million and $40.7 million at the time of charge-off, respectively.

Three Months Ended September 30,
20262025
(Dollars in thousands)Defaulted AmountPeriod-end Amortized Cost BasisDefaulted AmountPeriod-end Amortized Cost Basis
Loan Type:
Private Education Loans
Interest Rate Reduction$3,167 $2,779 $2,839 $2,702 
Combination - Interest Rate Reduction and Term Extension53,107 47,719 44,355 40,766 
Total$56,274 $50,498 $47,194 $43,468 

Nine Months Ended September 30,
20262025
(Dollars in thousands)Defaulted AmountPeriod-end Amortized Cost BasisDefaulted AmountPeriod-end Amortized Cost Basis
Loan Type:
Private Education Loans
Interest Rate Reduction$6,141 $4,430 $5,664 $4,615 
Combination - Interest Rate Reduction and Term Extension98,539 76,787 104,031 82,439 
Total$104,680 $81,217 $109,695 $87,054 
Age Analysis of Past Due Loans Delinquencies The following table depicts the performance of loans that were modified within the nine months prior to September 30, 2026, the 12 months prior to September 30, 2026, and the 12 months prior to December 31, 2025, respectively.
Nine Months Ended
September 30, 2026
Twelve Months Ended
September 30, 2026
Twelve Months Ended
December 31, 2025
(Dollars in thousands)Balance%Balance%Balance%
Payment Status (Amortized Cost Basis at September 30, 2026)(1):
Loan modifications in deferment(2)
$18,959 $24,965 $14,680 
Loan modifications in repayment:
Loans current(3)(4)
430,181 74 %539,819 75 %358,054 70 %
Loans delinquent 30-59 days(3)(4)
77,875 13 %86,317 12 %68,823 13 %
Loans delinquent 60-89 days(3)(4)
42,636 7 %47,916 7 %41,592 8 %
Loans 90 days or greater past due(3)(4)
37,752 6 %42,928 6 %46,485 9 %
Total loan modifications in repayment588,444 100 %716,980 100 %514,954 100 %
Total Private Education Loan modifications$607,403 $741,945 $529,634 
(1) Loans that were modified during the twelve months ended September 30, 2026 and subsequently charged-off during the nine months ended September 30, 2026 are excluded from the table and had an amortized cost basis of $40.7 million. Loans that were both modified and subsequently charged-off during the twelve months ended September 30, 2026 are excluded from the table and had an amortized cost basis of $45.2 million. Loans that were both modified and subsequently charged-off during the twelve months ended December 31, 2025 are excluded from the table and had an amortized cost basis of $39.1 million.
(2) Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make full principal and interest payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation). Deferment also includes loans that have entered a forbearance after the loan modification was granted.
(3) Represents loans in repayment, which include loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the table, do not include loans in the “loans in forbearance” metric).
(4) The period of delinquency is based on the number of days scheduled payments are contractually past due.
The following tables provide information regarding the loan status of our Private Education Loans held for investment, by year of origination approval/first disbursement. Loans in repayment include loans on which borrowers are making interest only or fixed payments, as well as loans that have entered full principal and interest repayment status after any applicable grace period (but, for purposes of the following tables, do not include loans in the “loans in forbearance” metric).

Private Education Loans Held for Investment - Delinquencies by Origination Approval Vintage
As of September 30, 2026
(dollars in thousands)
202620252024202320222021 and PriorTotal
Loans in-school/grace/deferment(1)
$1,336,907 $1,877,763 $1,037,590 $458,955 $315,874 $526,055 $5,553,144 
Loans in forbearance(2)
4,456 62,470 81,420 51,708 47,435 121,943 369,432 
Loans in repayment:
Loans current2,076,858 3,119,754 2,263,785 1,475,033 1,471,230 4,962,369 15,369,029 
Loans delinquent 30-59 days(3)
3,082 23,998 46,900 43,645 46,944 186,533 351,102 
Loans delinquent 60-89 days(3)
809 9,920 23,447 25,206 25,450 88,923 173,755 
Loans 90 days or greater past due(3)
344 5,696 18,676 18,780 21,647 84,412 149,555 
Total Private Education Loans in repayment2,081,093 3,159,368 2,352,808 1,562,664 1,565,271 5,322,237 16,043,441 
Total Private Education Loans, gross3,422,456 5,099,601 3,471,818 2,073,327 1,928,580 5,970,235 21,966,017 
Private Education Loans deferred origination costs and unamortized premium/(discount)34,498 28,578 19,817 9,776 5,731 11,367 109,767 
Total Private Education Loans3,456,954 5,128,179 3,491,635 2,083,103 1,934,311 5,981,602 22,075,784 
Private Education Loans allowance for losses(165,954)(283,596)(237,228)(175,879)(161,762)(425,195)(1,449,614)
Private Education Loans, net$3,291,000 $4,844,583 $3,254,407 $1,907,224 $1,772,549 $5,556,407 $20,626,170 
Percentage of Private Education Loans in repayment60.8 %62.0 %67.8 %75.4 %81.2 %89.1 %73.0 %
Delinquent Private Education Loans in repayment as a percentage of Private Education Loans in repayment0.2 %1.3 %3.8 %5.6 %6.0 %6.8 %4.2 %
Loans in forbearance as a percentage of loans in repayment and forbearance0.2 %1.9 %3.3 %3.2 %2.9 %2.2 %2.3 %
(1)Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation).
(2)Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors (other than delinquent loans in disaster forbearance), consistent with established loan program servicing policies and procedures.
(3)The period of delinquency is based on the number of days scheduled payments are contractually past due.
Private Education Loans Held for Investment - Delinquencies by Origination Vintage
As of December 31, 2025
(dollars in thousands)
202520242023202220212020 and PriorTotal
Loans in-school/grace/deferment(1)
$1,747,456 $1,855,164 $658,750 $402,546 $215,115 $453,501 $5,332,532 
Loans in forbearance(2)
22,479 127,393 83,962 67,034 44,673 87,534 433,075 
Loans in repayment:
Loans current2,545,734 3,404,837 1,863,481 1,723,538 1,284,830 4,436,303 15,258,723 
Loans delinquent 30-59 days(3)
10,981 29,336 41,888 44,106 33,983 170,013 330,307 
Loans delinquent 60-89 days(3)
3,267 13,265 22,287 22,729 17,118 76,017 154,683 
Loans 90 days or greater past due(3)
1,457 10,726 22,652 22,265 17,873 76,141 151,114 
Total Private Education Loans in repayment2,561,439 3,458,164 1,950,308 1,812,638 1,353,804 4,758,474 15,894,827 
Total Private Education Loans, gross4,331,374 5,440,721 2,693,020 2,282,218 1,613,592 5,299,509 21,660,434 
Private Education Loans deferred origination costs and unamortized premium/(discount)37,495 30,562 12,936 7,122 4,388 9,505 102,008 
Total Private Education Loans4,368,869 5,471,283 2,705,956 2,289,340 1,617,980 5,309,014 21,762,442 
Private Education Loans allowance for losses(231,497)(312,665)(211,732)(182,408)(122,163)(369,853)(1,430,318)
Private Education Loans, net$4,137,372 $5,158,618 $2,494,224 $2,106,932 $1,495,817 $4,939,161 $20,332,124 
Percentage of Private Education Loans in repayment59.1 %63.6 %72.4 %79.4 %83.9 %89.8 %73.4 %
Delinquent Private Education Loans in repayment as a percentage of Private Education Loans in repayment0.6 %1.5 %4.5 %4.9 %5.1 %6.8 %4.0 %
Loans in forbearance as a percentage of loans in repayment and forbearance0.9 %3.6 %4.1 %3.6 %3.2 %1.8 %2.7 %

(1)Deferment includes customers who have returned to school or are engaged in other permitted educational activities and are not yet required to make payments on the loans (e.g., residency periods for medical students or a grace period for bar exam preparation).
(2)Loans for customers who have requested extension of grace period generally during employment transition or who have temporarily ceased making full payments due to hardship or other factors (other than delinquent loans in disaster forbearance), consistent with established loan program servicing policies and procedures.
(3)The period of delinquency is based on the number of days scheduled payments are contractually past due.
Schedule of Private Education Loan Portfolio Stratified by Key Credit Quality Indicators The following tables highlight the gross principal balance of our Private Education Loan portfolio (held for investment), by year of origination approval/first disbursement, stratified by key credit quality indicators.
As of September 30, 2026
(dollars in thousands)
Private Education Loans Held for Investment - Credit Quality Indicators
Year of Origination Approval
2026(1)
2025(1)
2024(1)
2023(1)
2022(1)
2021 and Prior(1)
Total(1)
% of Balance
Cosigners:
With cosigner$3,057,884 $4,735,821 $3,139,934 $1,782,652 $1,647,057 $5,176,349 $19,539,697 89 %
Without cosigner364,572 363,780 331,884 290,675 281,523 793,886 2,426,320 11 
Total$3,422,456 $5,099,601 $3,471,818 $2,073,327 $1,928,580 $5,970,235 $21,966,017 100 %
FICO at Origination Approval(2):
Less than 670$226,754 $329,970 $210,230 $172,307 $172,787 $520,862 $1,632,910 7 %
670-699373,581 606,467 419,104 305,661 280,964 972,408 2,958,185 13 
700-749900,323 1,450,478 1,051,145 644,028 604,827 1,995,334 6,646,135 30 
Greater than or equal to 7501,921,798 2,712,686 1,791,339 951,331 870,002 2,481,631 10,728,787 50 
Total$3,422,456 $5,099,601 $3,471,818 $2,073,327 $1,928,580 $5,970,235 $21,966,017 100 %
FICO Refreshed(2)(3):
Less than 670$292,898 $516,637 $435,554 $386,047 $382,842 $1,146,464 $3,160,442 14 %
670-699392,874 617,328 411,320 256,802 217,033 641,606 2,536,963 12 
700-749899,471 1,359,063 925,674 520,991 477,563 1,481,192 5,663,954 26 
Greater than or equal to 7501,837,213 2,606,573 1,699,270 909,487 851,142 2,700,973 10,604,658 48 
Total$3,422,456 $5,099,601 $3,471,818 $2,073,327 $1,928,580 $5,970,235 $21,966,017 100 %
Seasoning(4):
1-12 payments$2,085,549 $2,015,876 $428,938 $286,120 $223,729 $341,768 $5,381,980 25 %
13-24 payments— 1,205,962 1,407,710 192,252 162,208 306,182 3,274,314 15 
25-36 payments— — 597,580 733,035 158,813 380,901 1,870,329 9 
37-48 payments— — — 402,965 746,039 439,526 1,588,530 7 
More than 48 payments— — — — 321,917 3,975,803 4,297,720 20 
Not yet in repayment1,336,907 1,877,763 1,037,590 458,955 315,874 526,055 5,553,144 24 
Total$3,422,456 $5,099,601 $3,471,818 $2,073,327 $1,928,580 $5,970,235 $21,966,017 100 %
2026 Current period(5)(6) gross charge-offs
$(656)$(12,594)$(43,392)$(55,891)$(53,109)$(165,083)$(330,725)
2026 Current period(5) recoveries
110 622 1,859 4,037 4,091 28,002 38,721 
2026 Current period(5) net charge-offs
$(546)$(11,972)$(41,533)$(51,854)$(49,018)$(137,081)$(292,004)
Total accrued interest by origination approval vintage$72,624 $407,129 $424,457 $262,192 $201,305 $307,149 $1,674,856 
        
(1)Balance represents gross Private Education Loans held for investment.
(2)Represents the higher credit score of the cosigner or the borrower.
(3)Represents the FICO score updated as of the third quarter 2026.
(4)Number of months in active repayment (whether interest only payment, fixed payment, or full principal and interest payment status) for which a scheduled payment was due.
(5)Current period refers to period from January 1, 2026 through September 30, 2026.
(6)Charge-offs exclude $19.1 million of loans previously charged off by unconsolidated Private Education Loan Securitizations that were purchased by the Company during the nine months ended September 30, 2026 following the exercise of optional clean-up calls.
As of December 31, 2025
(dollars in thousands)
Private Education Loans Held for Investment - Credit Quality Indicators
Year of Origination Approval
2025(1)
2024(1)
2023(1)
2022(1)
2021(1)
2020 and Prior(1)
Total(1)
% of Balance
Cosigners:
With cosigner$3,983,409 $4,968,667 $2,324,100 $1,950,843 $1,366,905 $4,621,467 $19,215,391 89 %
Without cosigner347,965 472,054 368,920 331,375 246,687 678,042 2,445,043 11 
Total$4,331,374 $5,440,721 $2,693,020 $2,282,218 $1,613,592 $5,299,509 $21,660,434 100 %
FICO at Origination Approval(2):
Less than 670$263,280 $321,462 $214,219 $199,017 $127,109 $464,693 $1,589,780 7 %
670-699520,721 654,923 390,691 326,675 227,358 886,853 3,007,221 14 
700-7491,254,937 1,645,649 834,804 716,088 516,516 1,794,886 6,762,880 31 
Greater than or equal to 7502,292,436 2,818,687 1,253,306 1,040,438 742,609 2,153,077 10,300,553 48 
Total$4,331,374 $5,440,721 $2,693,020 $2,282,218 $1,613,592 $5,299,509 $21,660,434 100 %
FICO Refreshed(2)(3):
Less than 670$417,630 $581,932 $454,260 $407,158 $295,176 $971,004 $3,127,160 14 %
670-699532,758 671,447 343,793 279,168 183,279 569,616 2,580,061 12 
700-7491,204,125 1,512,026 706,188 590,061 407,777 1,330,695 5,750,872 27 
Greater than or equal to 7502,176,861 2,675,316 1,188,779 1,005,831 727,360 2,428,194 10,202,341 47 
Total$4,331,374 $5,440,721 $2,693,020 $2,282,218 $1,613,592 $5,299,509 $21,660,434 100 %
Seasoning(4):
1-12 payments$2,583,918 $725,720 $453,904 $331,804 $194,121 $284,210 $4,573,677 21 %
13-24 payments—2,859,837319,450205,689132,671299,2083,816,85518 
25-36 payments——1,260,916302,417132,813371,0122,067,15810 
37-48 payments———1,039,762232,301420,4411,692,5048 
More than 48 payments————706,5713,471,1374,177,70819 
Not yet in repayment1,747,4561,855,164658,750402,546215,115453,5015,332,53224 
Total$4,331,374 $5,440,721 $2,693,020 $2,282,218 $1,613,592 $5,299,509 $21,660,434 100 %
2025 Current period(5) gross charge-offs
$(1,579)$(21,763)$(73,247)$(69,089)$(51,038)$(182,920)$(399,636)
2025 Current period(5) recoveries
101 1,647 6,969 7,858 6,440 30,896 53,911 
2025 Current period(5) net charge-offs
$(1,478)$(20,116)$(66,278)$(61,231)$(44,598)$(152,024)$(345,725)
Total accrued interest by origination approval vintage$169,560 $486,685 $304,418 $230,680 $134,777 $243,949 $1,570,069 
(1)Balance represents gross Private Education Loans held for investment.
(2)Represents the higher credit score of the cosigner or the borrower.
(3)Represents the FICO score updated as of the fourth quarter 2025.
(4)Number of months in active repayment (whether interest only payment, fixed payment, or full principal and interest payment status) for which a scheduled payment was due.
(5)Current period refers to January 1, 2025 through December 31, 2025.
Schedule of Accrued Interest Receivable
The following table provides information regarding accrued interest receivable on our Private Education Loans. The table also discloses the amount of accrued interest on loans 90 days or greater past due as compared to our allowance for uncollectible interest. The majority of the total accrued interest receivable represents accrued interest on deferred loans where no payments are due while the borrower is in school and fixed-pay loans where the borrower makes a $25 monthly payment that is smaller than the interest accruing on the loan in that month. The accrued interest on these loans will be capitalized to the balance of the loans when the borrower exits the grace period after separation from school. The allowance for credit losses considers the collectibility of both principal and accrued interest. The allowance for uncollectible interest estimates the additional uncollectible interest that is not captured in the allowance for credit losses.

Private Education Loans
Accrued Interest Receivable
(Dollars in thousands)Total Interest Receivable90 Days or Greater Past Due
Allowance for Uncollectible Interest(1)
September 30, 2026$1,674,856 $6,073 $13,025 
December 31, 2025$1,570,069 $6,548 $14,511 
(1)At September 30, 2026 and December 31, 2025, $156 million and $164 million, respectively, of accrued interest receivable was not expected to be capitalized and $1.5 billion and $1.4 billion of accrued interest receivable was expected to be capitalized.