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SEGMENT INFORMATION
 9 Months Ended
Sep. 30, 2026
Segment Reporting [Abstract]  
SEGMENT INFORMATION
NOTE 8. SEGMENT INFORMATION
Operating segments are defined as components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision-maker (“CODM”) in deciding how to allocate resources and assess performance.
The Company derives substantially all of its revenue from the sale and support of one group of similar products and services – software that provides case management, business process management, and real-time decisioning solutions to improve customer engagement and operational excellence in the enterprise applications market. To assess performance, the Company’s CODM, the Chief Executive Officer, reviews financial information on a consolidated basis. Therefore, the Company determined it has one operating segment and one reportable segment. The accounting policies of the Company’s operating segment are the same as those described in "Note 2. Significant Accounting Policies" included in the Annual Report on Form 10-K for the year ended December 31, 2025. The CODM uses consolidated net income to set financial performance targets, assess performance, and make expense allocation decisions.
Three Months Ended
September 30,		Nine Months Ended
September 30,
(in thousands)2026202520262025
Total revenue$393,359 $381,350 $1,244,048 $1,241,495 
Total cost of revenue103,846 105,893 318,629 317,917 
Selling
120,470 119,764 385,768 354,932 
Marketing
23,284 20,365 78,997 70,397 
Research and development74,311 78,756 240,526 231,826 
General and administrative38,612 42,108 130,925 107,724 
Other segment items, net (1)
15,058 (9,632)13,207 (16,954)
Provision for (benefit from) income taxes3,686 (19,268)15,806 16,790 
Net income$14,092 $43,364 $60,190 $158,863 
(1) Includes Restructuring, Foreign currency transaction gain (loss), Interest income, Interest expense, (Loss) on capped call transactions, and Other income (loss), net.

Long-lived assets related to the Company’s U.S. and international operations consist of property and equipment, which are included in Other long-term assets in the Company’s consolidated balance sheet:
(in thousands)
September 30, 2026December 31, 2025
U.S.$41,145 78 %$40,060 89 %
International11,366 22 %5,180 11 %
$52,511 100 %$45,240 100 %