v3.26.1
Finance Receivables, Net
3 Months Ended
Jul. 31, 2026
Receivables [Abstract]  
Finance Receivables, Net Finance Receivables, Net
The Company originates installment sale contracts from the sale of used vehicles at its dealerships. These installment sale contracts, which originate at interest rates ranging from 6.0% to 23.0% are collateralized by the vehicle sold and typically provide for payments over periods ranging from 14 months to 82 months. The Company’s finance receivables are defined as one segment and one class of loans, which is sub-prime consumer automobile contracts. As of the fourth quarter of fiscal year 2025, the Company maintains two distinct loan pools for the purpose of estimating expected credit losses under the current expected credit loss (“CECL”) model in accordance with ASC Topic 326, Financial Instruments—Credit Losses. These pools are grouped based on origination method and are managed collectively under a unified credit risk management framework. Although not considered separate segments under applicable disclosure
rules, each pool is evaluated separately for expected credit losses, and the allowance for credit losses is determined accordingly.
The components of finance receivables are as follows:
As of
(In thousands)July 31, 2026April 30, 2026
Gross contract amount$1,519,915 $1,821,480 
Less unearned finance charges(328,965)(408,421)
Principal balance1,190,950 1,413,059 
Less: estimated insurance receivables for accident protection plan claims(2,147)(2,149)
Less: allowance for accident protection plan claims(2,495)(2,420)
Less allowance for credit losses(276,952)(329,901)
Finance receivables, net909,356 1,078,589 
Loan origination costs441 578 
Finance receivables, net, including loan origination costs$909,797 $1,079,167 
Changes in the finance receivables, net are as follows:
As of July 31,
(In thousands)20262025
Balance at beginning of period$1,078,589 $1,180,010 
Finance receivable originations40,976 262,746 
Finance receivable collections(108,810)(118,720)
Provision for credit losses(71,559)(103,036)
Losses on claims for accident protection plan(7,132)(8,595)
Inventory acquired in repossession and accident protection plan claims(22,708)(29,616)
Balance at end of period$909,356 $1,182,789 
Changes in the finance receivables allowance for credit losses are as follows:
Three Months Ended
July 31,
(In thousands)20262025
Balance at beginning of period$329,901 $323,100 
Provision for credit losses71,559 103,036 
Charge-offs(147,143)(128,876)
Recovered collateral22,635 28,810 
Balance at end of period$276,952 $326,070 
Amounts recovered from previously written-off accounts were approximately $1.2 million and $0.9 million for the three months ended July 31, 2026 and 2025, respectively. These amounts are netted against recovered collateral in the table above.
The Company decreased the allowance for credit losses as a percentage of finance receivables from 25.15% at April 30, 2026 to 24.74% at July 31, 2026.
The following table presents the finance receivables that are current and past due:
(Dollars in thousands)July 31, 2026April 30, 2026July 31, 2025
Principal
Balance
Percent of
Portfolio
Principal
Balance
Percent of
Portfolio
Principal
Balance
Percent of
Portfolio
Current$929,249 78.02%$1,090,757 77.19%$1,206,214 79.58 %
3 - 29 days past due207,564 17.43%264,121 18.69%247,549 16.33 %
30 - 60 days past due35,956 3.02%39,541 2.80%42,080 2.78 %
61 - 90 days past due9,710 0.82%11,676 0.83%12,007 0.79 %
> 90 days past due8,471 0.71%6,964 0.49%7,831 0.52 %
Total$1,190,950 100.00%$1,413,059 100.00%$1,515,681 100.00%
Accounts one and two days past due, as well as bankruptcy accounts, are considered current for this analysis, due to the varying payment dates and variation in the day of the week at each period end. The Company suspends its standard collections practices following a customer’s bankruptcy filing and treats these accounts as being administered by the bankruptcy trustee rather than the customer, conducting all account-related communications, payment processing, and modification activities with the trustee in accordance with the bankruptcy plan and applicable bankruptcy law. See Note C for further discussion of customer accounts in bankruptcy. Delinquencies may vary from period to period based on the average age of the portfolio, seasonality within the calendar year, the day of the week and overall economic factors. The above categories are consistent with internal operational measures used by the Company to monitor credit results.
Substantially all of the Company’s installment sale contracts involve contracts made to individuals with impaired or limited credit histories, or higher debt-to-income ratios than permitted by traditional lenders. Contracts made with buyers who are restricted in their ability to obtain financing from traditional lenders generally entail a higher risk of delinquency, default and repossession, and higher losses than contracts made with buyers with better credit. The Company monitors customer scores, contract term length, payment to income, down payment percentages, and collections for credit quality indicators.
Three Months Ended
July 31,
20262025
Average total collected per active customer per month$594 $585 
Principal collected as a percent of average finance receivables8.3 %7.9 %
Average down-payment percentage5.4 %4.9 %
Average originating contract term (in months)
47.044.9
As of July 31,
20262025
Portfolio weighted average contract term, including modifications (in months)
49.348.3
Total dollars collected per active customer increased 1.5% year over year and principal collections as a percentage of average finance receivables increased slightly by 40 basis points compared to prior year. The portfolio weighted average contract term increased from the prior year quarter and increased slightly compared to April 30, 2026. Average originating term has increased slightly from the prior year quarter primarily due to the Company’s focus on addressing affordability for the highest risk customers by slightly increasing the maximum terms over the last year and an increase in the percentage of sales made to higher credit quality customers that qualify for longer terms.
When customers apply for financing, the Company’s proprietary scoring models rely on the customers’ credit histories and certain application information to evaluate and rank their risk. The Company obtains credit histories and other
credit data that includes information such as number of different addresses, age of oldest record, high risk credit activity, job time, time at residence and other factors. The application information that is used includes income, collateral value and down payment. The scoring models yield credit grades that represent the relative likelihood of repayment. The Company has historically utilized a six-point scorecard for credit evaluation. Beginning in fiscal 2026, a new seven-rank scorecard was fully implemented, offering greater granularity and improving the accuracy of loss ratio projections. Under this enhanced scoring model, customers with the highest probability of repayment are 7-rated customers. Customers assigned a lower grade are determined to have a lower probability of repayment. For loans that are approved, the credit grade influences the terms of the agreement, such as the maximum amount financed, term length and minimum down payment. After origination, credit grades are generally not updated.
The following table presents a summary of finance receivables by credit quality indicator, as of July 31, 2026, segregated by customer score and year of origination.
As of July 31, 2026
(Dollars in thousands)Fiscal Year of Origination
Prior to
Customer Rating202720262025202420232023Total%
1-2$2,927 $59,511 $16,790 $3,701 $708 $78 $83,715 7.0%
3-46,049 156,079 105,197 40,730 7,559 1,552 317,166 26.7%
5-716,868 400,055 225,659 102,223 36,872 8,392 790,069 66.3%
Total$25,844 $615,645 $347,646 $146,654 $45,139 $10,022 $1,190,950 100.0%
Charge-offs$732 $76,478 $47,692 $17,045 $4,286 $910 $147,143 
The following table presents a summary of finance receivables by credit quality indicator, as of July 31, 2025, segregated by customer score.
As of July 31, 2025
(Dollars in thousands)Fiscal Year of Origination
Prior to
Customer Rating202620252024202320222022Total%
1-2$32,567 $24,592 $12,365 $3,742 $552 $65 $73,883 4.9%
3-471,617 183,952 102,214 32,313 6,218 768 397,082 26.2%
5-7151,763 510,742 237,276 109,996 31,229 3,710 1,044,716 68.9%
Total$255,947 $719,286 $351,855 $146,051 $37,999 $4,543 $1,515,681 100.0%
Charge-offs$2,241 $69,568 $37,819 $15,307 $3,586 $355 $128,876 

Contract Modifications
The Company identifies and discloses modifications made to customers experiencing financial difficulty after the origination date. Due to the subprime nature and limited financial resources of the majority of the Company’s customers, all modifications that result in a term extension are identified by the Company as modifications made to customers experiencing financial difficulty and are therefore included in the related disclosures. These modifications are made with the intent to support customers while preserving asset value and minimizing credit losses.
The following tables present the aggregate outstanding principal balance of contracts that have been modified during the three months ended July 31, 2026 and 2025, categorized by type of modification. These modifications represent management’s efforts to work with customers experiencing financial difficulty to help them maintain their vehicle ownership while preserving asset value for the Company. The percentages shown represent the portion of the total gross finance receivables portfolio as of July 31, 2026 and 2025 that has been modified at least once during the period.
The following table presents contract modifications by type of modification for the three months ended July 31, 2026 and 2025:

Contract Modifications by Type
(Dollars in thousands)July 31, 2026July 31, 2025
Type of ModificationPrincipal Balance% of PortfolioPrincipal Balance% of Portfolio
Term extension$145,631 12.2 %$192,122 12.7 %
Combination (1)
3,298 0.3 %2,818 0.2 %
Total$148,929 12.5 %$194,940 12.9 %
(1)These modifications result from customer bankruptcy filings and have been made in accordance with bankruptcy court requirements. They generally consist of a reduction in the contractual interest rate and/or an extension of the contract term as part of the customer’s court-approved payment restructuring plan.
The following table describes the financial effect of the modifications for each period:

Type of ModificationThree Months Ended
July 31, 2026
Three Months Ended
July 31, 2025
Term extension
Added a weighted average of 1.3 months to the life of contracts, which reduced monthly payment amounts to borrowers.
Added a weighted average of 1.4 months to the life of contracts, which reduced monthly payment amounts to borrowers.
Combination
Added a weighted average of 20.8 months to the life of contracts, which reduced monthly payment amounts to borrowers and/or reduced interest rates to a weighted average of 9.3%.
Added a weighted average of 22.9 months to the life of contracts, which reduced monthly payment amounts to borrowers and/or reduced interest rates to a weighted average of 8.1%.
The Company closely monitors the performance of the contracts that are modified to understand the effectiveness of its modification efforts. The following table depicts the status of contracts that have term modifications in the three months ended July 31:

Payment Status (Principal Balance)
(In thousands)TotalCurrent3-29 Days Past Due30-60 Days Past Due61-90 Days Past Due90+ Days Past Due
For Three Months Ended July 31, 2026$145,631$109,743$31,079$4,521$288$
For Three Months Ended July 31, 2025$192,122$143,015$42,693$5,745$669$
The following table depicts the status of contracts that have term modifications due to the combination of modifications due to bankruptcies for the periods presented:
Payment Status (Principal Balance)
(In thousands)TotalPayment Received in Last 30 DaysPayment Received in Last 31-60 DaysPayment Received in Last 61-90 DaysPayment Received in Last 90+ Days
For Three Months Ended July 31, 2026$3,298 $994 $696 $810 $798 
For Three Months Ended July 31, 2025$2,818 $772 $753 $605 $688 
For the three months ended July 31, 2026 and 2025, customer contracts with an aggregate principal balance of $3.9 million and $4.6 million, respectively, were charged off within 12 months following contract modifications.
These modifications and their subsequent performance were evaluated under the Company’s CECL methodology, and the related allowance for credit losses reflects expected future losses based on borrower performance, economic conditions, and the nature of the modifications. The Company continues to monitor the performance of all modified contracts and has credit risk management processes in place to assess and manage these exposures.