v3.26.1
Restructuring - Schedule of activity for the plan by segment (Details) - USD ($)
$ in Millions
10 Months Ended 12 Months Ended
Apr. 30, 2025
Jul. 31, 2026
Jul. 31, 2025
Jul. 31, 2024
Restructuring Reserve [Roll Forward]        
Additional Costs/Adjustments   $ 293 $ 15 $ 223
2026 Restructuring Plan        
Restructuring Reserve [Roll Forward]        
Restructuring Reserve, Beginning Balance   0    
Additional Costs/Adjustments   293    
Cash Payments   (4)    
Non-Cash Items   (12)    
Restructuring Reserve, Ending Balance   277 0  
Total Costs Incurred to Date   293    
Total Expected Plan Cost   315    
2024 Restructuring Plan        
Restructuring Reserve [Roll Forward]        
Restructuring Reserve, Beginning Balance   3 187 0
Additional Costs/Adjustments $ 238 0 15 223
Cash Payments   (3) (194)  
Non-Cash Items   0 (5) (36)
Restructuring Reserve, Ending Balance   0 3 187
Operating Segments | Global Business Solutions | 2026 Restructuring Plan        
Restructuring Reserve [Roll Forward]        
Restructuring Reserve, Beginning Balance   0    
Additional Costs/Adjustments   51    
Cash Payments   (1)    
Non-Cash Items   0    
Restructuring Reserve, Ending Balance   50 0  
Total Costs Incurred to Date   51    
Total Expected Plan Cost   52    
Operating Segments | Global Business Solutions | 2024 Restructuring Plan        
Restructuring Reserve [Roll Forward]        
Restructuring Reserve, Beginning Balance   3 84 0
Additional Costs/Adjustments   0 5 96
Cash Payments   (3) (86)  
Non-Cash Items   0 0 (12)
Restructuring Reserve, Ending Balance   0 3 84
Operating Segments | Consumer | 2026 Restructuring Plan        
Restructuring Reserve [Roll Forward]        
Restructuring Reserve, Beginning Balance   0    
Additional Costs/Adjustments   28    
Cash Payments   (1)    
Non-Cash Items   0    
Restructuring Reserve, Ending Balance   27 0  
Total Costs Incurred to Date   28    
Total Expected Plan Cost   34    
Operating Segments | Consumer | 2024 Restructuring Plan        
Restructuring Reserve [Roll Forward]        
Restructuring Reserve, Beginning Balance   0 11 0
Additional Costs/Adjustments   0 0 11
Cash Payments   0 (11)  
Non-Cash Items   0 0 0
Restructuring Reserve, Ending Balance   0 0 11
Corporate | 2026 Restructuring Plan        
Restructuring Reserve [Roll Forward]        
Restructuring Reserve, Beginning Balance   0    
Additional Costs/Adjustments   214    
Cash Payments   (2)    
Non-Cash Items   (12)    
Restructuring Reserve, Ending Balance   200 0  
Total Costs Incurred to Date   214    
Total Expected Plan Cost   229    
Corporate | 2024 Restructuring Plan        
Restructuring Reserve [Roll Forward]        
Restructuring Reserve, Beginning Balance   0 92 0
Additional Costs/Adjustments   0 10 116
Cash Payments   0 (97)  
Non-Cash Items   0 (5) (24)
Restructuring Reserve, Ending Balance   $ 0 $ 0 $ 92