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Exhibit 99.1

ServiceTitan Announces Fiscal Second Quarter Financial Results

LOS ANGELES – September 8, 2026 – ServiceTitan (NASDAQ: TTAN), the software platform that powers the trades, today announced financial results for the fiscal second quarter ended July 31, 2026.

“Our strong momentum delivering the Agentic Operating System to the Trades resulted in 21% year-over-year revenue growth and over $50 million of non-GAAP free cash flow this quarter,” said Ara Mahdessian, Co-Founder and CEO. “Delivering this Agentic Operating System to our customers and leveraging AI to further enhance our organizational velocity are once in a lifetime opportunities to execute against.”(1)

“Our organizational velocity is improving and our investments in AI are delivering,” said Vahe Kuzoyan, Co-Founder and President, “We exceeded our goal of doubling Max locations during Q2. As a result of strong execution with existing customers and progress with select new customers, we now expect to end this fiscal year with over 700 enrolled Max locations.”

Fiscal Second Quarter 2027 Financial and Operational Highlights:

 

 

 

Fiscal Second Quarter 2027

 

Fiscal Second Quarter 2026

 

 

(in millions, except percentages and GTV)

Gross transaction volume (“GTV”) (in billions)(2)

 

$26.8

 

$22.9

YOY GTV growth

 

17%

 

19%

 

 

 

 

 

Total revenue

 

$292.8

 

$242.1

YOY revenue growth

 

21%

 

25%

Platform revenue

 

$284.5

 

$232.7

YOY platform revenue growth

 

22%

 

26%

 

 

 

 

 

GAAP loss from operations

 

($27.6)

 

($34.8)

GAAP operating margin

 

-9.4%

 

-14.4%

Non-GAAP income from operations(1)

 

$44.4

 

$29.2

Non-GAAP operating margin(1)

 

15.2%

 

12.1%

 

 

 

 

 

GAAP net cash provided by operating activities

 

$58.0

 

$40.3

Non-GAAP free cash flow(1)

 

$50.5

 

$34.3

 

 

 

 

 

Net dollar retention

 

> 110%

 

> 110%

_________________________

(1) This press release uses non-GAAP financial measures that adjust GAAP financial measures for the impact of various items. See the section titled “Non-GAAP Financial Measures” and the tables entitled “GAAP to Non-GAAP Reconciliation” below for additional information.

(2) Gross Transaction Volume (“GTV”) represents the sum of total dollars invoiced by our customers through the ServiceTitan platform in a given period, which is intended to be a proxy for the total revenue our customers generate.

 

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Fiscal Third Quarter and Fiscal Year 2027 Financial Outlook:

For fiscal third quarter 2027 and for the full fiscal year 2027, the company currently expects:

 

 

 

Fiscal Third Quarter 2027

 

Full Fiscal Year 2027

 

 

(in millions)

Total revenue

 

$285 - $287

 

$1,139 - $1,144

Non-GAAP income from operations(3)

 

$29 - $30

 

$152 - $154

_________________________

(3) ServiceTitan is not able, at this time, to provide an outlook for GAAP loss from operations or a reconciliation of expected non-GAAP income from operations to GAAP loss from operations for the fiscal third quarter 2027 or for the full fiscal year 2027 because of the difficulty of estimating certain items excluded from non-GAAP income from operations that cannot be reasonably calculated or predicted without unreasonable efforts. For example, charges related to stock-based compensation expense require additional inputs, such as the number and value of awards granted, that are not currently ascertainable.

 

Conference Call Information:

The financial results and business highlights will be discussed on a conference call and webcast scheduled at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on Tuesday, September 8, 2026. Online registration for this conference call can be found here. The live webcast of the conference call can be accessed from ServiceTitan’s investor relations website at http://investors.servicetitan.com. Prepared remarks for the conference call have been made available on ServiceTitan’s investor relations website concurrently with this release.

 

Following completion of the events, a webcast replay will also be available at http://investors.servicetitan.com for 12 months.

About ServiceTitan

ServiceTitan is AI for the trades — a purpose-built agentic operating system designed to automate the workflows that run a contracting business, from enterprise commercial construction to residential field service, exteriors and beyond. The company’s end-to-end solution gives contractors the tools they need to run and grow their business, while providing a stellar customer experience. Learn how ServiceTitan is equipping tradespeople with the AI technology they need to keep the world running at: www.servicetitan.com.

 

Forward Looking Statements

This press release contains forward-looking statements within the meaning of the Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical facts contained in this press release may be forward-looking statements. In some cases, you can identify forward-looking statements because they contain words such as “anticipate,” “believe,” “contemplate,” “continue,” “could,” “estimate,” “expect,” “goal,” “intend,” “likely,” “may,” “plan,” “potential,” “predict,” “project,” “seek,” “should,” “strategy,” “target,” or “will,” or the negative of these words or other similar terms or expressions that concern ServiceTitan’s expectations, strategy, plans or intentions. Forward-looking statements in this release include, but are not limited to, statements regarding ServiceTitan’s financial outlook for total revenue and non-GAAP income from operations for fiscal third quarter 2027 ending October 31, 2026 and the full fiscal year ending January 31, 2027, and statements regarding our ability to fully capitalize on bringing AI, including Max, to the trades, our operating and organizational velocity, AI strategy, and plans for Max. ServiceTitan’s expectations and beliefs regarding these matters may not materialize, and actual results in future periods are subject to risks and uncertainties that could cause actual results to differ materially from those projected, including those more fully described under the caption “Risk Factors” in our Quarterly Report on Form 10-Q for fiscal first quarter 2027 ended April 30, 2026 as filed with the SEC on June 5, 2026, which should be read in conjunction with this press release and the financial results included herein. Additional information will be set forth in our Quarterly Report on Form 10-Q for the fiscal second quarter 2027 ended July 31, 2026. The forward-looking statements in this release are based on information available to ServiceTitan as of the date hereof, and ServiceTitan undertakes no obligation to update any forward-looking statements, except as required by law.

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Press Contact

Max Wertheimer

ServiceTitan, Inc.

press@servicetitan.com

Investor Contact

Jason Rechel

ServiceTitan, Inc.

investors@servicetitan.com

© 2026 ServiceTitan. All rights reserved. ServiceTitan, the ServiceTitan logo, and all ServiceTitan product and service names mentioned herein are registered trademarks or unregistered trademarks of ServiceTitan, Inc. in the United States and other countries. Other brand names and marks mentioned herein are for identification purposes only and may be the trademarks of their respective holder(s).

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ServiceTitan, Inc.

Condensed Consolidated Statements of Operations

(in thousands, except share and per share data)

(unaudited)

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

Revenue:

 

 

 

 

 

 

 

 

 

 

 

 

Platform

 

$

284,496

 

 

$

232,726

 

 

$

545,060

 

 

$

440,708

 

Professional services and other

 

 

8,260

 

 

 

9,397

 

 

 

16,520

 

 

 

17,107

 

Total revenue

 

 

292,756

 

 

 

242,123

 

 

 

561,580

 

 

 

457,815

 

Cost of revenue:

 

 

 

 

 

 

 

 

 

 

 

 

Platform

 

 

60,521

 

 

 

51,991

 

 

 

116,030

 

 

 

102,028

 

Professional services and other

 

 

23,166

 

 

 

18,783

 

 

 

42,690

 

 

 

36,042

 

Total cost of revenue

 

 

83,687

 

 

 

70,774

 

 

 

158,720

 

 

 

138,070

 

Gross profit

 

 

209,069

 

 

 

171,349

 

 

 

402,860

 

 

 

319,745

 

Operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

Sales and marketing

 

 

76,973

 

 

 

69,544

 

 

 

150,045

 

 

 

138,767

 

Research and development

 

 

100,630

 

 

 

73,065

 

 

 

188,654

 

 

 

142,205

 

General and administrative

 

 

59,018

 

 

 

63,512

 

 

 

117,475

 

 

 

123,081

 

Total operating expenses

 

 

236,621

 

 

 

206,121

 

 

 

456,174

 

 

 

404,053

 

Loss from operations

 

 

(27,552

)

 

 

(34,772

)

 

 

(53,314

)

 

 

(84,308

)

Other income (expense), net

 

 

 

 

 

 

 

 

 

 

 

 

 Interest expense

 

 

(188

)

 

 

(2,057

)

 

 

(371

)

 

 

(4,092

)

 Interest income

 

 

3,924

 

 

 

4,783

 

 

 

7,651

 

 

 

9,723

 

 Other income, net

 

 

283

 

 

 

185

 

 

 

634

 

 

 

686

 

Total other income, net

 

 

4,019

 

 

 

2,911

 

 

 

7,914

 

 

 

6,317

 

Loss before income taxes

 

 

(23,533

)

 

 

(31,861

)

 

 

(45,400

)

 

 

(77,991

)

Provision for income taxes

 

 

1,388

 

 

 

364

 

 

 

2,339

 

 

 

598

 

Net loss

 

 

(24,921

)

 

 

(32,225

)

 

 

(47,739

)

 

 

(78,589

)

Net loss per share, basic and diluted

 

$

(0.26

)

 

$

(0.35

)

 

$

(0.50

)

 

$

(0.86

)

Weighted-average shares used in computing net loss
   per share, basic and diluted

 

 

95,863,240

 

 

 

91,687,907

 

 

 

95,440,743

 

 

 

91,041,726

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Disaggregated Revenue

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

Subscription

 

$

212,373

 

 

$

174,753

 

 

$

414,411

 

 

$

337,470

 

Usage

 

 

72,123

 

 

 

57,973

 

 

 

130,649

 

 

 

103,238

 

Platform revenue

 

 

284,496

 

 

 

232,726

 

 

 

545,060

 

 

 

440,708

 

Professional services and other

 

 

8,260

 

 

 

9,397

 

 

 

16,520

 

 

 

17,107

 

Total revenue

 

$

292,756

 

 

$

242,123

 

 

$

561,580

 

 

$

457,815

 

 

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ServiceTitan, Inc.

Condensed Consolidated Balance Sheets

(in thousands, except share and per share data)

(unaudited)

 

 

 

As of

 

 

 

July 31,

 

 

January 31,

 

 

2026

 

 

2026

 

Assets

 

 

 

 

 

 

Current assets:

 

 

 

 

 

 

Cash and cash equivalents

 

$

479,538

 

 

$

428,769

 

Restricted cash

 

 

 

 

 

166

 

Accounts receivable, net of allowance of $11,151 and $11,963 as of July 31, 2026 and
   January 31, 2026, respectively

 

 

69,883

 

 

 

55,974

 

Deferred contract costs, current

 

 

15,241

 

 

 

14,964

 

Contract assets

 

 

68,267

 

 

 

57,777

 

Prepaid expenses

 

 

30,207

 

 

 

25,894

 

Other current assets

 

 

7,242

 

 

 

7,314

 

Total current assets

 

 

670,378

 

 

 

590,858

 

Restricted cash, noncurrent

 

 

416

 

 

 

417

 

Deferred contract costs, noncurrent

 

 

13,092

 

 

 

14,748

 

Property and equipment, net

 

 

35,835

 

 

 

38,902

 

Operating lease right-of-use assets

 

 

19,409

 

 

 

18,627

 

Internal-use software, net

 

 

40,823

 

 

 

39,246

 

Intangible assets, net

 

 

157,036

 

 

 

176,743

 

Goodwill

 

 

860,250

 

 

 

860,250

 

Other assets

 

 

6,937

 

 

 

5,266

 

Total assets

 

$

1,804,176

 

 

$

1,745,057

 

Liabilities and Stockholders' Equity

 

 

 

 

 

 

Current liabilities:

 

 

 

 

 

 

Accounts payable and other accrued expenses

 

$

56,110

 

 

$

52,262

 

Accrued personnel-related expenses

 

 

52,300

 

 

 

83,095

 

Deferred revenue, current

 

 

17,407

 

 

 

18,676

 

Operating lease liabilities, current

 

 

12,056

 

 

 

14,052

 

Other current liabilities

 

 

9,614

 

 

 

1,367

 

Total current liabilities

 

 

147,487

 

 

 

169,452

 

Operating lease liabilities, noncurrent

 

 

35,708

 

 

 

37,322

 

Other noncurrent liabilities

 

 

15,285

 

 

 

13,049

 

Total liabilities

 

 

198,480

 

 

 

219,823

 

Commitments and contingencies

 

 

 

 

 

 

 

 

 

 

 

 

 

Stockholders' Equity

 

 

 

 

 

 

Preferred stock, par value $0.001, 100,000,000 shares authorized as of July 31, 2026
   and January 31, 2026. No shares issued and outstanding as of July 31, 2026 and
   January 31, 2026

 

 

 

 

 

 

Class A common stock, par value $0.001, 1,000,000,000 shares authorized as of
   July 31, 2026 and January 31, 2026. 83,857,202 shares and 81,956,537 shares
   issued and outstanding as of July 31, 2026 and January 31, 2026, respectively

 

 

83

 

 

 

82

 

Class B common stock, par value $0.001, 100,000,000 shares authorized as of
   July 31, 2026 and January 31, 2026. 12,605,018 shares and 12,644,614 shares
   issued and outstanding as of July 31, 2026 and January 31, 2026, respectively

 

 

13

 

 

 

13

 

Class C common stock, par value $0.001, 100,000,000 shares authorized as of
    July 31, 2026 and January 31, 2026. No shares issued and outstanding as of
    July 31, 2026 and January 31, 2026

 

 

 

 

 

 

Additional paid-in capital

 

 

2,918,922

 

 

 

2,790,722

 

Accumulated deficit

 

 

(1,313,322

)

 

 

(1,265,583

)

Total stockholders' equity

 

 

1,605,696

 

 

 

1,525,234

 

Total liabilities and stockholders' equity

 

$

1,804,176

 

 

$

1,745,057

 

 

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ServiceTitan, Inc.

Condensed Consolidated Statements of Cash Flows

(in thousands)

(unaudited)

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

Cash flows provided by operating activities

 

 

 

 

 

 

 

 

 

 

 

 

Net loss

 

$

(24,921

)

 

$

(32,225

)

 

$

(47,739

)

 

$

(78,589

)

Adjustments to reconcile net loss to net cash provided by operating
   activities

 

 

 

 

 

 

 

 

 

 

 

 

Depreciation and amortization expense

 

 

19,898

 

 

 

20,035

 

 

 

39,448

 

 

 

39,990

 

Amortization of deferred contract costs

 

 

4,045

 

 

 

3,604

 

 

 

8,157

 

 

 

6,940

 

Non-cash operating lease expense

 

 

1,565

 

 

 

1,406

 

 

 

3,077

 

 

 

2,758

 

Stock-based compensation expense

 

 

60,575

 

 

 

49,307

 

 

 

115,149

 

 

 

93,056

 

Loss on impairment and disposal of assets

 

 

5

 

 

 

200

 

 

 

13

 

 

 

8,260

 

Deferred income taxes

 

 

1,138

 

 

 

679

 

 

 

1,952

 

 

 

1,325

 

Amortization of debt issuance costs

 

 

 

 

 

128

 

 

 

 

 

 

248

 

Provision for credit losses

 

 

1,487

 

 

 

1,544

 

 

 

3,160

 

 

 

5,267

 

Changes in operating assets and liabilities, net of effect of business acquisition:

 

 

 

 

 

 

 

 

 

 

 

 

Accounts receivable

 

 

(8,009

)

 

 

(7,422

)

 

 

(17,069

)

 

 

(12,692

)

Prepaid expenses and other current assets

 

 

(1,280

)

 

 

(10,217

)

 

 

(4,244

)

 

 

(8,546

)

Deferred contract costs

 

 

(2,990

)

 

 

(4,425

)

 

 

(6,778

)

 

 

(10,164

)

Contract assets

 

 

(3,714

)

 

 

(2,185

)

 

 

(10,490

)

 

 

(3,526

)

Other assets

 

 

(43

)

 

 

177

 

 

 

(2,304

)

 

 

685

 

Accounts payable and other accrued expenses

 

 

421

 

 

 

(1,068

)

 

 

3,843

 

 

 

2,933

 

Accrued personnel-related expenses

 

 

9,517

 

 

 

18,959

 

 

 

(29,344

)

 

 

(21,673

)

Operating lease liabilities

 

 

(3,284

)

 

 

(3,013

)

 

 

(7,469

)

 

 

(6,166

)

Other liabilities

 

 

5,208

 

 

 

3,953

 

 

 

8,331

 

 

 

5,190

 

Deferred revenue

 

 

(1,629

)

 

 

903

 

 

 

(1,269

)

 

 

474

 

Net cash provided by operating activities

 

 

57,989

 

 

 

40,340

 

 

 

56,424

 

 

 

25,770

 

Cash flows used in investing activities

 

 

 

 

 

 

 

 

 

 

 

 

Capitalized internal-use software

 

 

(4,761

)

 

 

(4,930

)

 

 

(11,424

)

 

 

(11,402

)

Purchase of property and equipment

 

 

(1,108

)

 

 

(1,110

)

 

 

(1,704

)

 

 

(2,402

)

Deposits for property and equipment

 

 

(1,665

)

 

 

 

 

 

(2,421

)

 

 

 

Net cash used in investing activities

 

 

(7,534

)

 

 

(6,040

)

 

 

(15,549

)

 

 

(13,804

)

Cash flows provided by financing activities

 

 

 

 

 

 

 

 

 

 

 

 

Proceeds from exercise of stock options

 

 

7,552

 

 

 

17,255

 

 

 

9,727

 

 

 

18,436

 

Payment of debt arrangements

 

 

 

 

 

(269

)

 

 

 

 

 

(537

)

Payment of deferred initial public offering costs

 

 

 

 

 

(66

)

 

 

 

 

 

(599

)

Net cash provided by financing activities

 

 

7,552

 

 

 

16,920

 

 

 

9,727

 

 

 

17,300

 

Net change in cash, cash equivalents, and restricted cash

 

 

58,007

 

 

 

51,220

 

 

 

50,602

 

 

 

29,266

 

Cash, cash equivalents, and restricted cash

 

 

 

 

 

 

 

 

 

 

 

 

Beginning of period

 

 

421,947

 

 

 

420,892

 

 

 

429,352

 

 

 

442,846

 

End of period

 

$

479,954

 

 

$

472,112

 

 

$

479,954

 

 

$

472,112

 

 

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Statement Regarding Use of Non-GAAP Financial Measures

In addition to our results prepared in accordance with GAAP, we believe non-GAAP gross profit and non-GAAP gross margin, in total and for platform, and professional services and other, non-GAAP sales and marketing expense, non-GAAP research and development expense, non-GAAP general and administrative expense, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP earnings per share (“EPS”) are useful in evaluating our operating performance.

These measures, however, have certain limitations in that they reflect the exercise of judgment by our management about which expenses are excluded or included and do not include the impact of certain expenses that are reflected in our consolidated statement of operations that are necessary to run our business. These non-GAAP financial measures should be considered in addition to, not as a substitute for or in isolation from, our financial results determined in accordance with GAAP. We caution investors that amounts presented in accordance with our definition of non-GAAP gross profit, non-GAAP gross margin, non-GAAP sales and marketing expense, non-GAAP research and development expense, non-GAAP general and administrative expense, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP EPS may not be comparable to similar measures disclosed by other companies because not all companies and analysts calculate these measures in the same manner.

For the reasons set forth below, we believe that excluding the following items provides information that is helpful in understanding our operating results, evaluating our future prospects, comparing our financial results across accounting periods, and comparing our financial results to our peers, many of which provide similar non-GAAP financial measures.

 

Stock-based compensation expense and related employer payroll taxes. We exclude stock-based compensation expense, including the performance-based RSUs granted to our Co-Founders, and related employer payroll taxes to allow investors to make more meaningful comparisons of our performance between periods and to facilitate a comparison of our performance to those of other peer companies. Stock-based compensation may vary between periods due to various factors unrelated to our core performance, including as a result of the assumptions used in the valuation methodologies, timing and amount of grants and other factors. We exclude employer payroll taxes because the amounts vary based on timing and settlement or vesting of awards unrelated to our core operating performance. Moreover, stock-based compensation expense is a non-cash expense that we exclude from our internal management reporting processes and when assessing our actual performance, budgeting, planning, and forecasting future periods.
Amortization of acquired intangible assets. We incur amortization expense for acquired intangible assets in connection with acquisitions of certain businesses and technologies. Amortization of acquired intangible assets is a non-cash expense that is significantly affected by the timing and size of acquisitions, and the inherent subjective nature of purchase price allocations. Because these costs have already been incurred, we exclude the amortization expense from our internal management reporting processes. We exclude these charges when assessing our actual performance and when budgeting, planning, and forecasting future periods. Investors should note that the use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well.
Loss on operating lease assets. We have incurred impairments on certain right-of-use assets and other long-lived assets. We believe that it is useful to exclude these charges when assessing the level of various operating expenses and resource allocations when budgeting, planning and forecasting future periods. In addition, we believe excluding such costs enhances the comparability between periods.
Acquisition-related items. From time to time, we may incur costs related to acquisitions, including legal, third-party valuation and due diligence, insurance costs, and one-time retention bonuses for employees of acquired companies. In addition, we periodically record the change to the fair value of contingent consideration related to past acquisitions. When applicable, we exclude these items when assessing our actual performance and when

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budgeting, planning and forecasting future periods. We believe excluding these items allows investors to make meaningful comparisons between our core results of operations and those of other peer companies.

 

Change in Non-GAAP Income Tax Rate Presentation

Effective February 1, 2026, the beginning of our first quarter of fiscal 2027, we adopted a fixed long-term projected non-GAAP tax rate in order to provide better consistency across interim reporting periods. When projecting the long-term non-GAAP tax rate, we utilize a financial projection that excludes the direct impact of the items excluded from GAAP income in calculating our non-GAAP income. The projected rate considers other factors such as our current operating structure, existing tax positions in various jurisdictions, and key legislation in major jurisdictions where we operate. For fiscal 2027, we determined the projected non-GAAP tax rate to be 18%, which reflects currently available information, as well as other factors and assumptions that may change over time. We will periodically re-evaluate this tax rate, as necessary, for significant events, relevant tax law changes, material changes in the forecasted geographic earnings mix, and any significant acquisitions.

Non-GAAP EPS

We define non-GAAP basic EPS as non-GAAP net income divided by weighted-average shares outstanding used in computing net loss per share attributable to common stockholders, basic. We define non-GAAP diluted EPS as non-GAAP net income divided by weighted-average shares outstanding giving effect to the weighted average of all potentially dilutive common stock equivalents outstanding for the period including options to purchase common stock, restricted stock units, and acquisition indemnity shares withheld. The dilutive effect of outstanding awards is reflected in non-GAAP diluted earnings per share by application of the treasury method.

 

Free Cash Flow

We define free cash flow, a non-GAAP measure, as GAAP net cash provided by operating activities less cash used for investing activities for capitalized internal use software and less cash paid for purchases of, and deposits for, property and equipment. We believe that free cash flow is a meaningful indicator of our sources of liquidity and capital requirements and provides information to management and investors that is useful in evaluating the cash flow trends of our business. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth. Free cash flow has limitations as an analytical tool and should not be considered in isolation or as a substitute for analysis of our results as reported under GAAP. Other companies may calculate free cash flow or similarly titled non-GAAP measures differently, which could reduce the usefulness of free cash flow as a tool for comparison. In addition, free cash flow does not reflect mandatory debt service and other non-discretionary expenditures that are required to be made under contractual commitments and does not represent the total increase or decrease in our cash balance for any given period.

 

 

 

 

 

8


 

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ServiceTitan, Inc.

GAAP to Non-GAAP Reconciliations

(unaudited)

Non-GAAP Gross Profit and Non-GAAP Gross Margin

 

 

 

Platform

 

 

Professional
Services and Other

 

 

Total

 

 

 

Three Months Ended July 31,

 

 

Three Months Ended July 31,

 

 

Three Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

(in thousands)

 

GAAP gross profit

 

$

223,975

 

 

$

180,735

 

 

$

(14,906

)

 

$

(9,386

)

 

$

209,069

 

 

$

171,349

 

Stock-based compensation expense
   and related employer payroll taxes

 

 

1,712

 

 

 

1,484

 

 

 

2,397

 

 

 

1,364

 

 

 

4,109

 

 

 

2,848

 

Amortization of acquired intangible
  assets

 

 

4,933

 

 

 

5,533

 

 

 

334

 

 

 

334

 

 

 

5,267

 

 

 

5,867

 

Non-GAAP gross profit

 

$

230,620

 

 

$

187,752

 

 

$

(12,175

)

 

$

(7,688

)

 

$

218,445

 

 

$

180,064

 

 

 

 

Platform

 

 

Professional
Services and Other

 

 

Total

 

 

 

Three Months Ended July 31,

 

 

Three Months Ended July 31,

 

 

Three Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

GAAP gross margin

 

 

78.7

%

 

 

77.7

%

 

 

(180.5

)%

 

 

(99.9

)%

 

 

71.4

%

 

 

70.8

%

Stock-based compensation expense
   and related employer payroll taxes

 

 

0.6

%

 

 

0.6

%

 

 

29.0

%

 

 

14.5

%

 

 

1.4

%

 

 

1.2

%

Amortization of acquired intangible
   assets

 

 

1.7

%

 

 

2.4

%

 

 

4.0

%

 

 

3.6

%

 

 

1.8

%

 

 

2.4

%

Non-GAAP gross margin*

 

 

81.1

%

 

 

80.7

%

 

 

(147.4

)%

 

 

(81.8

)%

 

 

74.6

%

 

 

74.4

%

* Totals may not foot due to rounding.

 

 

 

Platform

 

 

Professional
Services and Other

 

 

Total

 

 

 

Six Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

(in thousands)

 

GAAP gross profit

 

$

429,030

 

 

$

338,680

 

 

$

(26,170

)

 

$

(18,935

)

 

$

402,860

 

 

$

319,745

 

Stock-based compensation expense
   and related employer payroll taxes

 

 

3,440

 

 

 

2,882

 

 

 

3,985

 

 

 

2,748

 

 

 

7,425

 

 

 

5,630

 

Amortization of acquired intangible
  assets

 

 

9,866

 

 

 

11,066

 

 

 

668

 

 

 

668

 

 

 

10,534

 

 

 

11,734

 

Loss on operating lease assets

 

 

 

 

 

960

 

 

 

 

 

 

751

 

 

 

 

 

 

1,711

 

Non-GAAP gross profit

 

$

442,336

 

 

$

353,588

 

 

$

(21,517

)

 

$

(14,768

)

 

$

420,819

 

 

$

338,820

 

 

9


 

img141733016_0.jpg

 

 

Platform

 

 

Professional
Services and Other

 

 

Total

 

 

 

Six Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

GAAP gross margin

 

 

78.7

%

 

 

76.8

%

 

 

(158.4

)%

 

 

(110.7

)%

 

 

71.7

%

 

 

69.8

%

Stock-based compensation expense
   and related employer payroll taxes

 

 

0.6

%

 

 

0.7

%

 

 

24.1

%

 

 

16.1

%

 

 

1.3

%

 

 

1.2

%

Amortization of acquired intangible
   assets

 

 

1.8

%

 

 

2.5

%

 

 

4.0

%

 

 

3.9

%

 

 

1.9

%

 

 

2.6

%

Loss on operating lease assets

 

 

0.0

%

 

 

0.2

%

 

 

0.0

%

 

 

4.4

%

 

 

0.0

%

 

 

0.4

%

Non-GAAP gross margin*

 

 

81.2

%

 

 

80.2

%

 

 

(130.2

)%

 

 

(86.3

)%

 

 

74.9

%

 

 

74.0

%

* Totals may not foot due to rounding.

Non-GAAP Sales and Marketing Expense

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

(in thousands)

 

GAAP sales and marketing expense

 

$

76,973

 

 

$

69,544

 

 

$

150,045

 

 

$

138,767

 

Stock-based compensation expense
   and related employer payroll taxes

 

 

(8,053

)

 

 

(7,694

)

 

 

(14,672

)

 

 

(13,262

)

Amortization of acquired intangible assets

 

 

(4,586

)

 

 

(5,515

)

 

 

(9,173

)

 

 

(11,030

)

Loss on operating lease assets

 

 

 

 

 

 

 

 

 

 

 

(1,765

)

Non-GAAP sales and marketing expense

 

$

64,334

 

 

$

56,335

 

 

$

126,200

 

 

$

112,710

 

Non-GAAP Research and Development Expense

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

(in thousands)

 

GAAP research and development expense

 

$

100,630

 

 

$

73,065

 

 

$

188,654

 

 

$

142,205

 

Stock-based compensation expense
   and related employer payroll taxes

 

 

(24,461

)

 

 

(12,703

)

 

 

(44,925

)

 

 

(24,966

)

Loss on operating lease assets

 

 

 

 

 

 

 

 

 

 

 

(1,679

)

Non-GAAP research and development expense

 

$

76,169

 

 

$

60,362

 

 

$

143,729

 

 

$

115,560

 

Non-GAAP General and Administrative Expense

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

(in thousands)

 

GAAP general and administrative expense

 

$

59,018

 

 

$

63,512

 

 

$

117,475

 

 

$

123,081

 

Stock-based compensation expense
   and related employer payroll taxes

 

 

(11,985

)

 

 

(15,830

)

 

 

(25,229

)

 

 

(28,477

)

Stock-based compensation expense -
   Co-Founders performance based RSUs

 

 

(13,515

)

 

 

(13,518

)

 

 

(26,589

)

 

 

(26,589

)

Loss on operating lease assets

 

 

 

 

 

 

 

 

 

 

 

(2,877

)

Non-GAAP general and administrative expense

 

$

33,518

 

 

$

34,164

 

 

$

65,657

 

 

$

65,138

 

 

10


 

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Non-GAAP Income from Operations and Non-GAAP Operating Margin

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

(in thousands)

 

GAAP loss from operations

 

$

(27,552

)

 

$

(34,772

)

 

$

(53,314

)

 

$

(84,308

)

Stock-based compensation expense and
   related employer payroll taxes

 

 

48,608

 

 

 

39,075

 

 

 

92,251

 

 

 

72,335

 

Stock-based compensation expense -
   Co-Founders performance based RSUs

 

 

13,515

 

 

 

13,518

 

 

 

26,589

 

 

 

26,589

 

Amortization of acquired intangible assets

 

 

9,853

 

 

 

11,382

 

 

 

19,707

 

 

 

22,764

 

Loss on operating lease assets

 

 

 

 

 

 

 

 

 

 

 

8,032

 

Non-GAAP income from operations

 

$

44,424

 

 

$

29,203

 

 

$

85,233

 

 

$

45,412

 

 

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

GAAP operating margin

 

 

(9.4

)%

 

 

(14.4

)%

 

 

(9.5

)%

 

 

(18.4

)%

Stock-based compensation expense and
   related employer payroll taxes

 

 

16.6

%

 

 

16.1

%

 

 

16.4

%

 

 

15.8

%

Stock-based compensation expense -
   Co-Founders performance based RSUs

 

 

4.6

%

 

 

5.6

%

 

 

4.7

%

 

 

5.8

%

Amortization of acquired intangible assets

 

 

3.4

%

 

 

4.7

%

 

 

3.5

%

 

 

5.0

%

Loss on operating lease assets

 

 

0.0

%

 

 

0.0

%

 

 

0.0

%

 

 

1.8

%

Non-GAAP operating margin*

 

 

15.2

%

 

 

12.1

%

 

 

15.2

%

 

 

9.9

%

* Totals may not foot due to rounding.

Non-GAAP Net Income

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

(in thousands)

 

GAAP net loss

 

$

(24,921

)

 

$

(32,225

)

 

$

(47,739

)

 

$

(78,589

)

Stock-based compensation expense and
   related employer payroll taxes

 

 

48,608

 

 

 

39,075

 

 

 

92,251

 

 

 

72,335

 

Stock-based compensation expense -
   Co-Founders performance based RSUs

 

 

13,515

 

 

 

13,518

 

 

 

26,589

 

 

 

26,589

 

Amortization of acquired intangible assets

 

 

9,853

 

 

 

11,382

 

 

 

19,707

 

 

 

22,764

 

Loss on operating lease assets

 

 

 

 

 

 

 

 

 

 

 

8,032

 

Income tax effects(4)

 

 

(7,331

)

 

 

1,095

 

 

 

(14,427

)

 

 

(389

)

Non-GAAP net income

 

$

39,724

 

 

$

32,845

 

 

$

76,381

 

 

$

50,742

 

(4) Effective February 1, 2026, we adopted a fixed long-term projected non-GAAP tax rate of 18%, which reflects currently available information, as well as other factors and assumptions that may change over time.

11


 

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Non-GAAP EPS

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

(in thousands, except share and per share amounts)

 

Numerator

 

 

 

 

 

 

 

 

 

 

 

 

Non-GAAP net income

 

$

39,724

 

 

$

32,845

 

 

$

76,381

 

 

$

50,742

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Denominator

 

 

 

 

 

 

 

 

 

 

 

 

Weighted-average shares used in computing net loss per share attributable to common stockholders, basic

 

 

95,863,240

 

 

 

91,687,907

 

 

 

95,440,743

 

 

 

91,041,726

 

Effect of dilutive securities: Stock-based awards

 

 

4,341,036

 

 

 

7,699,740

 

 

 

4,310,763

 

 

 

7,957,233

 

Weighted-average shares used in computing non-GAAP net income per share attributable to common stockholders, diluted

 

 

100,204,276

 

 

 

99,387,647

 

 

 

99,751,506

 

 

 

98,998,959

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GAAP net loss per share, basic and diluted

 

$

(0.26

)

 

$

(0.35

)

 

$

(0.50

)

 

$

(0.86

)

Non-GAAP net income per share, basic

 

$

0.41

 

 

$

0.36

 

 

$

0.80

 

 

$

0.56

 

Non-GAAP net income per share, diluted

 

$

0.40

 

 

$

0.33

 

 

$

0.77

 

 

$

0.51

 

 

Free Cash Flow

 

 

 

Three Months Ended July 31,

 

 

Six Months Ended July 31,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

(in thousands)

 

GAAP net cash provided by operating activities

 

$

57,989

 

 

$

40,340

 

 

$

56,424

 

 

$

25,770

 

Capitalized internal-use software

 

 

(4,761

)

 

 

(4,930

)

 

 

(11,424

)

 

 

(11,402

)

Purchase of property and equipment

 

 

(1,108

)

 

 

(1,110

)

 

 

(1,704

)

 

 

(2,402

)

Deposits for property and equipment

 

 

(1,665

)

 

 

 

 

 

(2,421

)

 

 

 

Non-GAAP free cash flow

 

$

50,455

 

 

$

34,300

 

 

$

40,875

 

 

$

11,966

 

 

12