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REVENUE
6 Months Ended
Jun. 30, 2026
Revenue from Contract with Customer [Abstract]  
REVENUE

NOTE 3 – REVENUE

 

Revenue by Category

 

The following table presents our revenue disaggregated by service lines (dollars in thousands)

                
   Consolidated   Consolidated 
Revenue  Three Months Ended
June 30,
   Six Months Ended
June 30,
 
   2026   2025   2026   2025 
                 
Proactive services  $1,120   $3,829   $2,160   $7,523 
Premium services   754    664    1,462    1,399 
Other   34    27    58    53 
   $1,908   $4,520   $3,680   $8,975 

 

Contract Balances

 

The timing of revenue recognition, billings and cash collections results in unbilled revenue (contract assets) and deferred revenue (contract liabilities) on the consolidated balance sheets. Amounts charged to our clients become billable according to the contract terms, which usually consider the delivery completion. Unbilled amounts will generally be billed and collected within 30 days but typically no longer than 60 days. When we advance bill clients prior to the work being performed, generally, such amounts will be earned and recognized in revenue within twelve months. These assets and liabilities are reported on the consolidated balance sheets on a contract-by-contract basis at the end of each reporting period. Changes in the contract asset and liability balances during the six-month period ended June 30, 2026, were not materially impacted by any other factors.

 

Applying the practical expedient in ASC Topic 606, we recognize the incremental costs of obtaining contracts (sales commissions) as an expense when incurred if the amortization period of the assets that we otherwise would have recognized is one year or less. As of June 30, 2026, we did not have any capitalized sales commissions.

 

For all periods presented, contract liabilities were not significant. 

 

The following table provides information about contract assets from contracts with customers (dollars in thousands):

          
   Contract Asset 
   June 30, 
   2026   2025 
Beginning balance, January 1  $338   $733 
Contract asset additions   575    3,290 
Reclassification to accounts receivable, billed to customers   (623)   (3,699)
Ending balance, June 30 (1)  $290   $324 

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(1)Included within "Unbilled revenue" on the accompanying Consolidated Balance Sheets.