(j)Company shall not create or suffer to exist (by operation of law or otherwise) any lien,
encumbrance or security interest upon or with respect to any of the Loans, until such
Loans may be sold or transferred by Bank. Company shall immediately notify Bank of
the existence of any such lien, encumbrance or security interest and shall defend the right,
title and interest in, to and under the Loans against all claims of third parties.
(k)Company shall service and administer the Loans for as long as Bank owns the Loans;
provided, that if a Loan is serviced by Company for Bank pursuant to the Servicing
Agreement, then Company shall no longer be obligated to service such Loan under this
Agreement. Such servicing shall include statementing (to the extent necessary), payment
processing, collections, customer service, refunds and adjustments, customer disputes,
and providing such other services as are ordinary and customary in the servicing of
installment loans.
(1)Company shall service the Loans owned by Bank using that degree of care, skill,
prudence and attention that is (i) deemed commercially reasonable in the
unsecured consumer loan servicing industry and (ii) no less than the degree of
care, skill, prudence and attention that it uses in relation to its servicing and
administration of unsecured consumer loans and related participations for the
account of its Affiliates or its or their other customers, clients, assigns and
transferees, exercising reasonable business judgment and with a view to the
timely recovery of all payments of principal and interest or, in the case of a
delinquent Loans, reasonable attempts to maximize the receipt of principal and
interest on the Loan, without regard to (A) any relationship, including as
facilitator (or, if Company engages in the business of lending, as lender) on any
other debt, that Company or a Subcontractor, as the case may be, or any Affiliate
thereof, may have with the related Borrower or (B) the right of Company or a
Subcontractor, as the case may be, or any Affiliate thereof, to receive
compensation or reimbursement of costs hereunder generally or with respect to
any particular transaction, and, in all cases in accordance with the terms of this
Agreement, the accepted servicing practices agreed in writing between Company
and Bank, and Applicable Laws.
(2)All materials, documents, communication forms and templates, policies, and
procedures relating to the relationship with the Borrower and that are used by
Company to service the Loans owned by Bank (“Servicing Materials”) shall be
subject to the review and approval of Bank. The Servicing Materials may be
changed by Company, subject to the review and approval of Bank; provided,
however, that Bank may change the Servicing Materials upon written notice
provided to Company but without Company’s prior written consent, to the extent
that Bank determines that such change is required by Applicable Laws or
necessitated by safety and soundness concerns; provided, further, that Bank shall,
to the extent reasonably practicable and permissible under Applicable Laws and
safety and soundness concerns, provide at least thirty (30) days’ prior written
notice of such change. Company shall ensure that all Servicing Materials shall
comply with Applicable Laws. With respect to the materials, documents,
communications forms and templates, policies, and procedures relating to the
relationship with the Borrower and that are used by Company to service Loans
that are not owned by Bank, Bank may review and supervise such matters, and
may require changes to such matters if required by Applicable Laws or
necessitated by safety and soundness concerns; provided, that Bank shall, to the
extent reasonably practicable and permissible under Applicable Laws and safety
and soundness concerns, provide at least thirty (30) days’ prior written notice of
such change.
(3)Upon request of Bank, Company shall deliver to Bank or to a custodian
designated by Bank a copy of each Loan File via a secure method agreed by the
Parties. Company shall provide Loan Files for new loans on a daily basis