Significant Accounting Policies - Schedule of Reconciliation of Operating Profit (Loss) from Segments to Consolidated (Details) - USD ($) $ in Thousands |
3 Months Ended | 6 Months Ended | ||||
|---|---|---|---|---|---|---|
Jun. 30, 2026 |
Mar. 31, 2026 |
Jun. 30, 2025 |
Mar. 31, 2025 |
Jun. 30, 2026 |
Jun. 30, 2025 |
|
| Less: | ||||||
| Cost of revenue (exclusive of depreciation and amortization shown separately below) | $ 6,352 | $ 14,186 | ||||
| Depreciation and amortization | $ 5,767 | 7,172 | $ 11,545 | 14,120 | ||
| Operating loss | (22,136) | (19,012) | (41,559) | (40,646) | ||
| Interest expense, net | 272 | 3,434 | 450 | 6,062 | ||
| Other expense (income), net | 65 | 3,162 | 585 | (899) | ||
| Income taxes | (313) | 884 | (926) | 558 | ||
| Net loss | (22,160) | $ (19,508) | (26,492) | $ (19,875) | (41,668) | (46,367) |
| Operating Segments | ||||||
| Segment Reporting [Line Items] | ||||||
| Revenue | 24,263 | 23,193 | 44,522 | 45,656 | ||
| Less: | ||||||
| Cost of revenue (exclusive of depreciation and amortization shown separately below) | 8,808 | 6,352 | 15,358 | 14,186 | ||
| Personnel costs | 17,477 | 17,545 | 35,021 | 34,988 | ||
| Consultants | 883 | 783 | 1,790 | 1,806 | ||
| Marketing | 820 | 1,100 | 1,628 | 2,094 | ||
| Accounting fees | 1,225 | 1,211 | 1,872 | 2,705 | ||
| Legal fees | 530 | 449 | 902 | 949 | ||
| Outside services | 298 | 423 | 556 | 698 | ||
| Software expenses | 2,516 | 1,890 | 4,386 | 3,777 | ||
| Stock-based compensation expense | 1,483 | 1,710 | 2,674 | 3,453 | ||
| Severance | 2,997 | 742 | 3,269 | 984 | ||
| Depreciation and amortization | 5,767 | 7,172 | 11,545 | 14,120 | ||
| Other segment items | 3,595 | 2,828 | 7,080 | 6,542 | ||
| Operating loss | (22,136) | (19,012) | (41,559) | (40,646) | ||
| Interest expense, net | 272 | 3,434 | 450 | 6,062 | ||
| Other expense (income), net | 65 | 3,162 | 585 | (899) | ||
| Income taxes | (313) | 884 | (926) | 558 | ||
| Net loss | $ (22,160) | $ (26,492) | $ (41,668) | $ (46,367) | ||
| X | ||||||||||
- Definition Amount of impairment loss for capitalized cost for software to be sold, leased, or marketed. Excludes capitalized cost for internal-use software. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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| X | ||||||||||
- Definition The aggregate cost of goods produced and sold and services rendered during the reporting period. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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| X | ||||||||||
- Definition The aggregate expense recognized in the current period that allocates the cost of tangible assets, intangible assets, or depleting assets to periods that benefit from use of the assets. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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| X | ||||||||||
- Definition Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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| X | ||||||||||
- Definition Amount of interest income (expense) classified as operating. Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
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| X | ||||||||||
- Definition Amount of expense for salary, wage, profit sharing; incentive and equity-based compensation; and other employee benefit. Reference 1: http://www.xbrl.org/2003/role/exampleRef
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| X | ||||||||||
- Definition The amount of expense provided in the period for legal costs incurred on or before the balance sheet date pertaining to resolved, pending or threatened litigation, including arbitration and mediation proceedings. Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
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| X | ||||||||||
- Definition Expenditures for planning and executing the conception, pricing, promotion, and distribution of ideas, goods, and services. Costs of public relations and corporate promotions are typically considered to be marketing costs. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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| X | ||||||||||
- Definition The portion of profit or loss for the period, net of income taxes, which is attributable to the parent. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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| X | ||||||||||
- Definition The net result for the period of deducting operating expenses from operating revenues. Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
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| X | ||||||||||
- Definition Amount of income (expense) related to nonoperating activities, classified as other. Reference 1: http://www.xbrl.org/2003/role/exampleRef
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| X | ||||||||||
- Definition Amount, including tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value-added and excise. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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| X | ||||||||||
- References No definition available.
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| X | ||||||||||
- Definition Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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| X | ||||||||||
- Definition Amount of other expense (income) and loss (gain) calculated as difference between segment revenue and separately disclosed expense category to arrive at segment profit (loss). Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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| X | ||||||||||
- Definition Amount of expenses for special or contractual termination benefits provided to current employees involuntarily terminated under a benefit arrangement associated exit or disposal activities pursuant to an authorized plan. Excludes expenses related to one-time termination benefits, a discontinued operation or an asset retirement obligation. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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| X | ||||||||||
- Definition Accounting Fees No definition available.
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| X | ||||||||||
- Definition Consultants No definition available.
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| X | ||||||||||
- Definition Outside Services No definition available.
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| X | ||||||||||
- Definition Personal Costs No definition available.
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| X | ||||||||||
- Details
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