v3.26.1
Consolidated Statements of Comprehensive Income (Loss) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2026
Jun. 30, 2025
Jun. 30, 2026
Jun. 30, 2025
Consolidated Statements of Comprehensive Income        
Revenue. $ 455,495 $ 513,571 $ 951,670 $ 1,047,799
Revenue from Contract with Customer, Product and Service [Extensible Enumeration] us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember us-gaap:ServiceMember
Costs and Expenses [Abstract]        
Cost of Goods and Service, Excluding Depreciation, Depletion, and Amortization $ 357,833 $ 399,273 $ 745,699 $ 813,820
Selling, General and Administrative Expense 61,254 70,654 127,793 140,691
Depreciation, Depletion and Amortization, Nonproduction 21,141 22,888 42,446 45,586
Restructuring Charges 2,364 1,116 3,814 3,112
Asset Impairment Charges 1,894 764 2,414 1,525
Total operating expenses 444,486 494,695 922,166 1,004,734
Income from operations 11,009 18,876 29,504 43,065
Nonoperating Income (Expense) [Abstract]        
Investment Income, Interest 97 3,217 548 7,797
Interest expense (16,688) (18,233) (33,672) (38,030)
Other income (expense), net 1,180 (296) 1,838 3,293
Total other income (expense) (15,411) (15,312) (31,286) (26,940)
Income before income taxes (4,402) 3,564 (1,782) 16,125
Benefit from (provision for) income taxes (8,606) (10,288) (16,403) (19,603)
Net income (loss) (13,008) (6,724) (18,185) (3,478)
Net income (loss) attributable to noncontrolling interest (2,370) (1,263) (4,802) (3,125)
Net income (loss) attributable to TTEC stockholders (15,378) (7,987) (22,987) (6,603)
Comprehensive Income (Loss), Net of Tax, Including Portion Attributable to Noncontrolling Interest [Abstract]        
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax 1,044 16,243 (4,211) 22,881
Other Comprehensive Income (Loss), Cash Flow Hedge, Gain (Loss), after Reclassification, before Tax 904 2,753 (852) 5,221
Other, net of tax 198 213 261 271
Total other comprehensive income (loss) 2,146 19,209 (4,802) 28,373
Total comprehensive income (loss) (10,862) 12,485 (22,987) 24,895
Less: Comprehensive income attributable to noncontrolling interest (2,190) (1,648) (4,393) (3,526)
Comprehensive income (loss) attributable to TTEC stockholders $ (13,052) $ 10,837 $ (27,380) $ 21,369
Weighted Average Number of Shares Outstanding, Diluted [Abstract]        
Weighted Average Number of Shares Outstanding, Basic 48,874 48,064 48,727 47,918
Weighted Average Number of Shares Outstanding, Diluted 48,874 48,064 48,727 47,918
Net income (loss) per share attributable to TTEC stockholders        
Basic $ (0.31) $ (0.17) $ (0.47) $ (0.14)
Diluted $ (0.31) $ (0.17) $ (0.47) $ (0.14)