SEGMENT INFORMATION (Tables)

6 Months Ended

Jun. 30, 2026

SEGMENT INFORMATION [ABSTRACT]

Schedule of Segment Reporting Information, by Segment [Table Text Block]

The following tables present certain financial data by segment (in thousands). The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM.

Three Months Ended June 30, 2026


			TTEC Engage			TTEC Digital			Total
Revenue			$	351,463		$	104,032		$	455,495
Cost of services (exclusive of depreciation and amortization presented separately below) ⁽¹⁾				288,628			69,205			357,833
Selling, general and administrative				40,757			20,497			61,254
Depreciation and amortization				14,743			6,398			21,141
Other segment items⁽²⁾				3,030			1,228			4,258
Income from operations				4,305			6,704			11,009
Interest income										97
Interest expense										(16,688)
Other income (expense), net										1,180
Income before income taxes										(4,402)

Three Months Ended June 30, 2025


			TTEC Engage			TTEC Digital			Total
Revenue			$	399,825		$	113,746		$	513,571
Cost of services (exclusive of depreciation and amortization presented separately below) ⁽¹⁾				327,015			72,258			399,273
Selling, general and administrative				47,465			23,189			70,654
Depreciation and amortization				16,424			6,464			22,888
Other segment items⁽²⁾				1,454			426			1,880
Income from operations				7,467			11,409			18,876
Interest income										3,217
Interest expense										(18,233)
Other income (expense), net										(296)
Income before income taxes										3,564

Six Months Ended June 30, 2026


			TTEC Engage			TTEC Digital			Total
Revenue			$	745,773		$	205,897		$	951,670
Cost of services (exclusive of depreciation and amortization presented separately below) ⁽¹⁾				604,832			140,867			745,699
Selling, general and administrative				85,192			42,601			127,793
Depreciation and amortization				29,723			12,723			42,446
Other segment items⁽²⁾				4,585			1,643			6,228
Income from operations				21,441			8,063			29,504
Interest income										548
Interest expense										(33,672)
Other income (expense), net										1,838
Income before income taxes										(1,782)

Six Months Ended June 30, 2025


			TTEC Engage			TTEC Digital			Total
Revenue			$	826,013		$	221,786		$	1,047,799
Cost of services (exclusive of depreciation and amortization presented separately below) ⁽¹⁾				669,177			144,643			813,820
Selling, general and administrative				94,948			45,743			140,691
Depreciation and amortization				32,630			12,956			45,586
Other segment items⁽²⁾				3,466			1,171			4,637
Income from operations				25,792			17,273			43,065
Interest income										7,797
Interest expense										(38,030)
Other income (expense), net										3,293
Income before income taxes										16,125

⁽¹⁾ Cost of services primarily includes employee related and technology costs.

⁽²⁾ Other segment items include impairment losses and restructuring charges.


		Three Months Ended						Six Months Ended
		June 30,						June 30,
		2026			2025			2026			2025
Capital Expenditures
TTEC Digital		$	2,783		$	1,554		$	5,141		$	3,660
TTEC Engage			9,857			5,627			13,899			8,927
Total		$	12,640		$	7,181		$	19,040		$	12,587


			June 30, 2026			December 31, 2025
Total Assets
TTEC Digital			$	543,623		$	566,057
TTEC Engage				830,024			933,025
Total			$	1,373,647		$	1,499,082

Schedule of Revenue from External Customers Attributed to Foreign Countries by Geographic Area [Table Text Block]

The following table presents revenue based upon the geographic location where the services are provided (in thousands):


		Three Months Ended June 30,						Six Months Ended June 30,
		2026			2025			2026			2025
Revenue
United States / Canada		$	277,854		$	346,216		$	587,819		$	715,245
Philippines / Asia Pacific / India			92,696			92,350			194,556			183,604
Europe / Middle East / Africa			57,901			49,899			113,946			97,448
Latin America			27,044			25,106			55,349			51,502
Total		$	455,495		$	513,571		$	951,670		$	1,047,799