v3.26.1
Segments
 6 Months Ended
Jun. 30, 2026
Segment Reporting [Abstract]  
Segments
17.
Segments

The Company currently has three reportable segments consisting of: 1) Care Partners; 2) Care Delivery; and 3) Care Enablement (see Note 1 — “Description of Business”).

The Company's CODM is its Chief Executive Officer. The CODM evaluates the performance of the Company’s operating segments based on segment revenue growth and operating income. The CODM uses revenue growth and total segment operating income for budgeting, reviewing results, and assessing performance. The CODM does not evaluate the Company’s segments using asset information. The significant segment expenses that comprise operating income, as a measure used by the CODM in evaluating operating segment performance, do not differ from the operating expenses as presented on the accompanying condensed consolidated statements of income.

In the normal course of business, the Company’s reportable segments enter into transactions with each other. While intersegment transactions are treated like third-party transactions to determine segment performance, the revenues recognized by a segment and expenses incurred by the counterparty are eliminated in consolidation and do not affect consolidated results.

Corporate costs are unallocated and primarily include corporate initiatives, corporate infrastructure costs, and corporate shared costs, such as finance, human resources, legal, and executive management.

Certain amounts disclosed in prior periods have been recast to conform to the current period presentation. Specifically, depreciation and amortization expense is disclosed separately from general and administrative expenses in the accompanying segment table for the three and six months ended June 30, 2025. The following tables present information about the Company’s segments (in thousands):

 

 

Three Months Ended June 30, 2026

 

 

 

Care
Partners

 

 

Care
Delivery

 

 

Care
Enablement

 

 

Intersegment
Elimination

 

 

Corporate
Costs

 

 

Consolidated
Total

 

Third Party

 

$

931,449

 

 

$

27,361

 

 

$

13,710

 

 

$

—

 

 

$

—

 

 

$

972,520

 

Intersegment

 

 

1,387

 

 

 

47,335

 

 

 

71,888

 

 

 

(120,610

)

 

 

—

 

 

 

—

 

Total revenues

 

 

932,836

 

 

 

74,696

 

 

 

85,598

 

 

 

(120,610

)

 

 

—

 

 

 

972,520

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of services

 

 

805,469

 

 

 

61,923

 

 

 

51,665

 

 

 

(50,559

)

 

 

—

 

 

 

868,498

 

General and administrative expenses

 

 

72,133

 

 

 

14,552

 

 

 

16,158

 

 

 

(70,091

)

 

 

21,398

 

 

 

54,150

 

Depreciation and amortization

 

 

12,362

 

 

 

1,188

 

 

 

1,378

 

 

 

—

 

 

 

622

 

 

 

15,550

 

Total expenses

 

 

889,964

 

 

 

77,663

 

 

 

69,201

 

 

 

(120,650

)

 

 

22,020

 

 

 

938,198

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

$

42,872

 

 

$

(2,967

)

 

$

16,397

 

 

$

40

 

(1)

$

(22,020

)

 

$

34,322

 
(1)
Income from operations for the intersegment elimination represents sublease income between segments. Sublease income is presented within other income, which is not presented in the table.

 

 

 

 

Three Months Ended June 30, 2025

 

 

 

Care
Partners

 

 

Care
Delivery

 

 

Care
Enablement

 

 

Intersegment
Elimination

 

 

Corporate
Costs

 

 

Consolidated
Total

 

Third Party

 

$

631,442

 

 

$

20,014

 

 

$

3,352

 

 

$

—

 

 

$

—

 

 

$

654,808

 

Intersegment

 

 

—

 

 

 

18,380

 

 

 

37,549

 

 

 

(55,929

)

 

 

—

 

 

 

—

 

Total revenues

 

 

631,442

 

 

 

38,394

 

 

 

40,901

 

 

 

(55,929

)

 

 

—

 

 

 

654,808

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of services

 

 

536,266

 

 

 

27,873

 

 

 

31,130

 

 

 

(18,430

)

 

 

—

 

 

 

576,839

 

General and administrative expenses

 

 

40,222

 

 

 

7,794

 

 

 

7,026

 

 

 

(37,511

)

 

 

33,194

 

 

 

50,725

 

Depreciation and amortization

 

 

5,269

 

 

 

580

 

 

 

904

 

 

 

—

 

 

 

151

 

 

 

6,904

 

Total expenses

 

 

581,757

 

 

 

36,247

 

 

 

39,060

 

 

 

(55,941

)

 

 

33,345

 

 

 

634,468

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

$

49,685

 

 

$

2,147

 

 

$

1,841

 

 

$

12

 

(1)

$

(33,345

)

 

$

20,340

 
(1)
Income from operations for the intersegment elimination represents sublease income between segments. Sublease income is presented within other income, which is not presented in the table.

 

 

Six Months Ended June 30, 2026

 

 

 

Care
Partners

 

 

Care
Delivery

 

 

Care
Enablement

 

 

Intersegment
Elimination

 

 

Corporate
Costs

 

 

Consolidated
Total

 

Third Party

 

$

1,840,240

 

 

$

67,911

 

 

$

29,469

 

 

$

—

 

 

$

—

 

 

$

1,937,620

 

Intersegment

 

 

2,299

 

 

 

91,862

 

 

 

143,874

 

 

 

(238,035

)

 

 

—

 

 

 

—

 

Total revenues

 

 

1,842,539

 

 

 

159,773

 

 

 

173,343

 

 

 

(238,035

)

 

 

—

 

 

 

1,937,620

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of services

 

 

1,591,000

 

 

 

134,467

 

 

 

100,370

 

 

 

(97,982

)

 

 

—

 

 

 

1,727,855

 

General and administrative expenses

 

 

144,679

 

 

 

28,926

 

 

 

33,418

 

 

 

(140,065

)

 

 

48,930

 

 

 

115,888

 

Depreciation and amortization

 

 

24,532

 

 

 

2,310

 

 

 

3,006

 

 

 

—

 

 

 

1,180

 

 

 

31,028

 

Total expenses

 

 

1,760,211

 

 

 

165,703

 

 

 

136,794

 

 

 

(238,047

)

 

 

50,110

 

 

 

1,874,771

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

$

82,328

 

 

$

(5,930

)

 

$

36,549

 

 

$

12

 

(1)

$

(50,110

)

 

$

62,849

 
(1)
Income from operations for the intersegment elimination represents sublease income between segments. Sublease income is presented within other income, which is not presented in the table.

 

 

 

 

Six Months Ended June 30, 2025

 

 

 

Care
Partners

 

 

Care
Delivery

 

 

Care
Enablement

 

 

Intersegment
Elimination

 

 

Corporate
Costs

 

 

Consolidated
Total

 

Third Party

 

$

1,232,393

 

 

$

36,704

 

 

$

6,099

 

 

$

—

 

 

$

—

 

 

$

1,275,196

 

Intersegment

 

 

—

 

 

 

35,078

 

 

 

74,362

 

 

 

(109,440

)

 

 

—

 

 

 

—

 

Total revenues

 

 

1,232,393

 

 

 

71,782

 

 

 

80,461

 

 

 

(109,440

)

 

 

—

 

 

 

1,275,196

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of services

 

 

1,048,934

 

 

 

55,012

 

 

 

56,948

 

 

 

(34,994

)

 

 

—

 

 

 

1,125,900

 

General and administrative expenses

 

 

78,977

 

 

 

16,615

 

 

 

16,236

 

 

 

(74,461

)

 

 

57,256

 

 

 

94,623

 

Depreciation and amortization

 

 

10,582

 

 

 

1,116

 

 

 

1,903

 

 

 

—

 

 

 

151

 

 

 

13,752

 

Total expenses

 

 

1,138,493

 

 

 

72,743

 

 

 

75,087

 

 

 

(109,455

)

 

 

57,407

 

 

 

1,234,275

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Income (loss) from operations

 

$

93,900

 

 

$

(961

)

 

$

5,374

 

 

$

15

 

(1)

$

(57,407

)

 

$

40,921

 
(1)
Income from operations for the intersegment elimination represents sublease income between segments. Sublease income is presented within other income, which is not presented in the table.