| Summary of Results by Segment |
Results by segment For the half year to | | | | | | | Retail & Business Banking | | Corporate & Commercial Banking | | | | | | | | | | | | | | | Non-interest income/(expense) | | | | | | | | | | | | Operating expenses before credit impairment charges, restructuring and specific provisions | | | | | | Credit impairment (charges) | | | | | | Restructuring and specific provisions | | | | | | Total credit impairment charges, restructuring and specific provisions | | | | | | | | | | | | | | | | | | Revenue/(expense) from external customers | | | | | | Inter-segment (expense)/revenue | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | Non-interest income/(expense) | | | | | | Net operating income/(expense) | | | | | | Operating expenses before credit impairment charges, restructuring and specific provisions | | | | | | Credit impairment (charges) | | | | | | Restructuring and specific provisions | | | | | | Total credit impairment charges, restructuring and specific provisions | | | | | | | | | | | | | | | | | | Revenue/(expense) from external customers | | | | | | Inter-segment (expense)/revenue | | | | | | Net operating income/(expense) | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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| Summary of Relationship Between Customer Liabilities and Deposits |
The table below shows the relationship between Customer assets and Loans and advances to customers as presented in the Condensed Consolidated Balance Sheet. Customer balances exclude joint ventures, as they carry low credit risk and therefore have an immaterial ECL, Other items, mainly accrued interest that we have not yet charged to the customer's account and cash collateral. It also shows the relationship between customer liabilities (see above) and Deposits by customers as presented in the Condensed Consolidated Balance Sheet. | | | | | | | | | | | | | | | | | | | | Customer balances (gross) | | | | | | | | | | | | | | | Intercompany balances (including joint ventures) | | | | | | | | | | | | | | | Loans and advances to customers / Deposits by customers | | | | |
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