v3.26.1
Revenue Recognition (Tables)
6 Months Ended
Jun. 30, 2026
Revenue from Contract with Customer [Abstract]  
Schedule of Disaggregation of Revenue
Three Months Ended June 30,Six Months Ended June 30,
2026202520262025
(In thousands)(In thousands)
Hosted services$45,640 $50,321 $94,996 $105,455 
Professional services6,856 9,279 14,456 18,845 
Total revenue$52,496 $59,600 $109,452 $124,300 
Schedule of Revenue by Geographic Region
Three Months Ended June 30,Six Months Ended June 30,
2026202520262025
(In thousands)(In thousands)
Americas (1)
$26,404 $38,136 $56,374 $79,688 
EMEA (2)
16,773 12,466 34,266 26,652 
APAC (3)
9,319 8,998 18,812 17,960 
Total revenue$52,496 $59,600 $109,452 $124,300 
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(1)United States, Canada, Latin America and South America (“Americas”)
(2)Europe, the Middle East and Africa (“EMEA”)
(3)Asia-Pacific (“APAC”)
Schedule Of Receivables, Contract Acquisition Costs, And Deferred Revenue The opening and closing balances of the Company’s contract acquisition costs, net, and deferred revenues are as follows:
Contract Acquisition
Costs, Net
(Non-current)
Deferred Revenue
(Current)
Deferred Revenue
(Non-current)
(In thousands)
Balance as of December 31, 2024$33,559 $57,980 $323 
Decrease, net(9,608)(3,685)(233)
Balance as of December 31, 2025$23,951 $54,295 $90 
Decrease, net
(5,792)(8,086)(66)
Balance as of June 30, 2026$18,159 $46,209 $24 
Schedule of Allowance for Uncollectible Accounts The activity in the allowance for credit losses as of the dates presented is as follows:
June 30,
2026
December 31,
2025
(In thousands)
Balance, beginning of year$4,451 $8,627 
Charges to costs and expenses2,121 866 
Deductions/write-offs(542)(5,042)
Balance, end of period
$6,030 $4,451