v3.26.1
Restructuring
6 Months Ended
Jun. 30, 2026
Restructuring and Related Activities [Abstract]  
Restructuring Restructuring
LivePerson has undertaken several restructuring initiatives to realign the Company’s cost structure with its current business model, a changing competitive environment and changes in the Company’s commercial performance. In September 2025, the Company initiated a new restructuring plan to reduce cash expenditures to align with the Company’s current commercial performance, resulting in a charge of $11.7 million for the year ended December 31, 2025. Restructuring charges and reversals are recorded in restructuring (reversals) costs, net, in the condensed consolidated statements of operations. The 2025 restructuring activities were substantially completed by December 31, 2025.
The following table presents the detail of the liability for the Company’s restructuring (reversals) costs, net, which is included within Accrued expenses and other current liabilities within the condensed consolidated balance sheets as of June 30, 2026 and December 31, 2025:

June 30,
2026
December 31,
2025
(In thousands)
Balance, beginning of the year$1,387 $3,028 
Settlement of lease contracts(472)— 
Severance and other associated (reversals) costs, net(251)11,667 
Cash payments(494)(13,308)
Balance, end of period$170 $1,387 

The following table presents the detail of restructuring (reversals) costs, net for the three and six months ended June 30, 2026 and 2025:
Three Months EndedSix Months Ended
June 30,June 30,
2026202520262025
(In thousands)(In thousands)
Settlement of lease contracts$(472)$— $(472)$— 
Severance and other associated (reversals) costs, net(251)561 (251)1,866 
Total restructuring (reversals) costs, net$(723)$561 $(723)$1,866