v3.26.1
Forward Contracts
6 Months Ended
Jun. 30, 2026
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Forward Contracts Forward Contracts
The Company transacts business in various foreign currencies and has international sales and expenses denominated in foreign currencies, subjecting the Company to foreign currency exchange rate risk. During 2026 and 2025, the Company entered into foreign currency exchange rate forward contracts, with six commercial banks as the counterparties, with maturities of generally 12 months or less, to reduce the volatility of cash flows, primarily related to forecasted costs denominated in Philippine pesos, Indian rupees, Mexican pesos, Colombian pesos and euros. In addition, the Company utilizes foreign currency exchange rate contracts to mitigate foreign currency exchange rate risk associated with foreign currency-denominated assets and liabilities, primarily intercompany balances. The Company does not use foreign currency exchange rate contracts for trading purposes.
Cash Flow Hedges
The following table presents the Company's realized losses (gains) associated with our cash flow hedges reclassified from accumulated other comprehensive loss ("AOCL") to earnings:
Three months ended June 30,Six months ended June 30,
(in thousands)2026202520262025
Cost of services$931 $(1,499)$835 $(1,066)
Selling, general and administrative expense356 (308)576 (219)
Depreciation expense37 (91)11 (65)
Total amount reclassified from AOCL$1,324 $(1,898)$1,422 $(1,350)
The following table presents the Company's settled forward contracts designated as cash flow hedges:
Three months ended June 30,Six months ended June 30,
(in thousands)2026202520262025
Notional amount of settled forward contracts in Philippine pesos$51,106 $46,842 $102,889 $92,777 
Notional amount of settled forward contracts in Indian rupees16,505 12,302 33,391 24,101 
Notional amount of settled forward contracts in Mexican pesos4,577 4,217 9,694 8,598 
Notional amount of settled forward contracts in Colombian pesos12,974 10,687 25,217 20,845 
Notional amount of settled forward contracts in euros7,885 — 14,945 — 
Total notional amount of settled forward contracts designated as cash flow hedges$93,047 $74,048 $186,136 $146,321 
The following table presents the Company's outstanding forward contracts designated as cash flow hedges:
(in thousands)June 30, 2026December 31,
2025
Notional amount of outstanding forward contracts in Philippine pesos$163,622 $168,959 
Notional amount of outstanding forward contracts in Indian rupees53,586 56,806 
Notional amount of outstanding forward contracts in Mexican pesos16,120 16,065 
Notional amount of outstanding forward contracts in Colombian pesos43,036 41,961 
Notional amount of outstanding forward contracts in euros25,085 20,641 
Total notional amount of outstanding forward contracts designated as cash flow hedges$301,449 $304,432 
All cash flow hedges were determined to be highly effective, with no component of any gain or loss excluded from the assessment of hedge effectiveness, for the periods presented. Net unrealized losses (gains) on cash flow hedges for the three and six months ended June 30, 2026 were $(2.6) million and $0.4 million, respectively. As of June 30, 2026, the net accumulated loss on foreign currency cash flow hedges expected to be reclassified from AOCL into earnings within the next 12 months was $0.7 million. See Note 13, “Accumulated Other Comprehensive Loss” for additional information regarding changes in accumulated other comprehensive loss.
Fair Value Measurements
The Company’s derivatives are carried at fair value using various pricing models that incorporate observable market inputs, such as interest rate yield curves and currency rates, which are Level 2 inputs. By entering into derivative contracts, the Company is exposed to counterparty credit risk, or the failure of the counterparty to perform under the terms of the derivative contract. Derivative valuations incorporate credit risk adjustments that are necessary to reflect the probability of default by the counterparty or by the Company. For the periods presented, the non-performance risk of the Company and the counterparties did not have a material impact on the fair value of the derivative instruments.
For financial statement presentation purposes, the Company does not offset assets and liabilities under master netting arrangements. The following table presents information about the Company’s assets and liabilities that are measured at fair value on a recurring basis at June 30, 2026 and December 31, 2025 and indicates the fair value hierarchy of the valuation techniques utilized to determine such fair value:
June 30, 2026
Fair value measurements usingTotal Gross Fair Value
Effect of Master Netting Arrangements
Net Amounts
(in thousands)Level 1
inputs
Level 2
inputs
Level 3
inputs
Assets
Money market funds$63,968 $— $— $63,968 $— $63,968 
Derivatives designated as hedging instruments:
Forward contracts receivable$— $4,610 $— $4,610 $(820)$3,790 
Liabilities
Derivatives designated as hedging instruments:
Forward contracts payable$— $5,325 $— $5,325 $(820)$4,505 
December 31, 2025
Fair value measurements usingTotal Gross Fair Value
Effect of Master Netting Arrangements
Net Amounts
(in thousands)Level 1 inputsLevel 2 inputs
Level 3 inputs
Assets
Money market funds$121,293 $— $— $121,293 $— $121,293 
Derivatives designated as hedging instruments:
Forward contracts receivable$— $2,317 $— $2,317 $(2,097)$220 
Liabilities
Derivatives designated as hedging instruments:
Forward contracts payable$— $4,075 $— $4,075 $(2,097)$1,978