v3.26.1
Revenue from Contracts with Customers
 6 Months Ended
Jun. 30, 2026
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
Disaggregation of Revenue
The Company's revenues are derived from contracts with customers related to business outsourcing services that it provides. The following table presents the breakdown of the Company’s revenues by service offering:
Three months ended June 30,Six months ended June 30,
(in thousands)2026202520262025
Digital Customer Experience$175,691 $165,082 $344,181 $324,944 
Trust & Safety67,061 76,451 142,896 148,911 
AI Services66,103 52,553 128,044 98,023 
Service revenue$308,855 $294,086 $615,121 $571,878 
The majority of the Company’s revenues are derived from contracts with customers who are located in the United States. However, the Company delivers its services from geographies outside of the United States. The following table presents the breakdown of the Company’s revenues by geographical location, based on where the services are provided from:
Three months ended June 30,Six months ended June 30,
(in thousands)2026202520262025
Philippines$157,023 $160,191 $317,023 $311,908 
United States47,103 32,393 88,316 65,614 
India37,827 37,079 78,005 72,507 
Rest of World66,902 64,423 131,777 121,849 
Service revenue$308,855 $294,086 $615,121 $571,878 
Contract Balances
Accounts receivable, net of allowance for credit losses includes $127.4 million and $122.4 million of unbilled revenue as of June 30, 2026 and December 31, 2025, respectively.