v3.26.1
Segment Reporting
6 Months Ended
Jun. 30, 2026
Segment Reporting [Abstract]  
Segment Reporting Segment Reporting
See note 16 of the notes to consolidated financial statements included in the 2025 Annual Report for a description of the Company's operating segments. The following tables present the results of each of the Company's reportable operating segments reconciled to the consolidated financial statements:
Three months ended June 30, 2026
Reportable SegmentsReconciling Items
Loan Servicing and Systems (LSS)Education Technology Services and Payments (ETSP)Asset
Generation and
Management
Nelnet BankTotal Reportable SegmentsNFS Other Operating SegmentsCorporate and Other ActivitiesEliminations/ ReclassificationsTotal
Interest income:
Loan interest$— — 140,264 24,334 164,598 — — — 164,598 
Investment interest868 4,732 10,327 18,614 34,541 7,809 2,165 (4,200)40,315 
Total interest income868 4,732 150,591 42,948 199,139 7,809 2,165 (4,200)204,913 
Interest expense286 — 87,425 23,657 111,368 1,170 564 (4,200)108,902 
Net interest income582 4,732 63,166 19,291 87,771 6,639 1,601 — 96,011 
Less provision (negative provision) for loan losses— — 41,326 (249)41,077 — — — 41,077 
Less provision for beneficial interests— — 2,441 — 2,441 — — — 2,441 
Net interest income after provision582 4,732 19,399 19,540 44,253 6,639 1,601 — 52,493 
Other income (expense):
LSS revenue132,244 — — — 132,244 — — — 132,244 
ETSP revenue— 118,884 — — 118,884 — — — 118,884 
Intersegment revenue4,798 74 — — 4,872 — — (4,872)— 
Reinsurance premiums earned— — — — — 40,625 — — 40,625 
Solar construction revenue— — — — — — — — — 
Other, net(57)1,902 19,765 564 22,174 11,122 (14,913)16 18,399 
Gain on partial redemption of ALLO investment— — — — — — — — — 
Derivative settlements, net— — 89 77 166 — — — 166 
Derivative market value adjustments, net— — 1,972 1,714 3,686 — — — 3,686 
Total other income (expense), net136,985 120,860 21,826 2,355 282,026 51,747 (14,913)(4,856)314,004 
Cost of services and expenses:
Total cost of services2,087 39,183 — — 41,270 — — — 41,270 
Salaries and benefits74,924 45,596 1,883 3,589 125,992 1,568 25,110 (6)152,664 
Depreciation and amortization5,071 2,442 — 306 7,819 — 2,323 — 10,142 
Reinsurance losses and underwriting expenses— — — — — 32,809 — — 32,809 
Postage expense8,237 8,237 (8,237)— 
Servicing fees7,752 1,635 9,387 (9,387)— 
Other expenses (a)15,193 12,714 1,000 1,842 30,749 1,662 18,954 12,833 64,199 
Intersegment expenses, net17,233 6,293 1,396 695 25,617 486 (26,028)(75)— 
Total operating expenses120,658 67,045 12,031 8,067 207,801 36,525 20,359 (4,872)259,814 
Income (loss) before income taxes14,822 19,364 29,194 13,828 77,208 21,861 (33,671)16 65,413 
Income tax (expense) benefit(3,557)(4,648)(7,005)(3,310)(18,520)(5,247)3,825 — (19,942)
Net income (loss)11,265 14,716 22,189 10,518 58,688 16,614 (29,846)16 45,471 
Net (income) loss attributable to noncontrolling interests— — (9)— (9)21,213 (16)21,191 
Net income (loss) attributable to Nelnet, Inc.$11,265 14,716 22,180 10,518 58,679 16,617 (8,633)— 66,662 
Total assets as of June 30, 2026$704,764 519,834 8,877,882 2,997,294 13,099,774 1,093,814 681,431 (599,955)14,275,064 
(a)    Other expenses for each reportable segment consist primarily of the following:
LSS - occupancy, professional fees, software, and computer services and subscriptions.
ETSP - advertising, professional fees, computer services and subscriptions, travel, and customer bad debt expense.
AGM - trustee fees, professional fees, and travel.
Nelnet Bank - marketing, consulting and professional fees, collection costs, software, FDIC insurance, travel, and management fee expense.
Three months ended June 30, 2025
Reportable SegmentsReconciling Items
Loan Servicing and Systems (LSS)Education Technology Services and Payments (ETSP)Asset
Generation and
Management
Nelnet BankTotal Reportable SegmentsNFS Other Operating SegmentsCorporate and Other ActivitiesEliminations/ ReclassificationsTotal
Interest income:
Loan interest$— — 157,300 14,804 172,104 — — — 172,104 
Investment interest624 5,417 12,641 13,934 32,616 8,870 2,661 (3,963)40,185 
Total interest income624 5,417 169,941 28,738 204,720 8,870 2,661 (3,963)212,289 
Interest expense— — 120,066 14,672 134,738 1,428 651 (3,963)132,854 
Net interest income624 5,417 49,875 14,066 69,982 7,442 2,010 — 79,435 
Less provision (negative provision) for loan losses— — 11,133 6,797 17,930 — — — 17,930 
Less provision for beneficial interests— — 4,977 — 4,977 — — — 4,977 
Net interest income after provision624 5,417 33,765 7,269 47,075 7,442 2,010 — 56,528 
Other income (expense):
LSS revenue120,724 — — — 120,724 — — — 120,724 
ETSP revenue— 118,184 — — 118,184 — — — 118,184 
Intersegment revenue5,603 65 — — 5,668 — — (5,668)— 
Reinsurance premiums earned— — — — — 26,112 — — 26,112 
Solar construction revenue— — — — — — 1,259 — 1,259 
Other, net113 — 7,507 392 8,012 5,265 9,603 96 22,976 
Gain on partial redemption of ALLO investment— — — — — — 175,044 — 175,044 
Derivative settlements, net— — 581 163 744 — — — 744 
Derivative market value adjustments, net— — (2,165)(1,701)(3,866)— — — (3,866)
Total other income (expense), net126,440 118,249 5,923 (1,146)249,466 31,377 185,906 (5,572)461,177 
Cost of services and expenses:
Total cost of services1,845 39,844 — — 41,689 — 14,050 — 55,739 
Salaries and benefits65,549 41,598 1,469 2,791 111,407 539 22,784 (30)134,699 
Depreciation and amortization1,821 2,505 — 352 4,678 — 2,946 — 7,624 
Reinsurance losses and underwriting expenses— — — — — 25,662 — — 25,662 
Postage expense9,551 9,551 (9,551)— 
Servicing fees7,102 824 7,926 (7,926)— 
Other expenses (a)11,099 9,904 2,464 1,969 25,436 2,206 17,006 11,969 56,617 
Intersegment expenses, net17,240 6,273 1,260 652 25,425 321 (25,616)(130)— 
Total operating expenses105,260 60,280 12,295 6,588 184,423 28,728 17,120 (5,668)224,602 
Income (loss) before income taxes19,959 23,542 27,393 (465)70,429 10,091 156,746 96 237,364 
Income tax (expense) benefit(4,790)(5,650)(6,569)101 (16,908)(2,395)(40,207)— (59,510)
Net income (loss)15,169 17,892 20,824 (364)53,521 7,696 116,539 96 177,854 
Net (income) loss attributable to noncontrolling interests— — (23)— (23)(114)3,838 (96)3,605 
Net income (loss) attributable to Nelnet, Inc.$15,169 17,892 20,801 (364)53,498 7,582 120,377 — 181,459 
Total assets as of June 30, 2025$168,435 533,317 10,036,454 1,767,193 12,505,399 1,077,523 541,471 (413,305)13,711,088 
(a)    Other expenses for each reportable segment consist primarily of the following:
LSS - communications, professional fees, collection costs, software, and computer services and subscriptions.
ETSP - advertising, professional fees, analysis fees, computer services and subscriptions, and travel.
AGM - trustee fees and professional fees.
Nelnet Bank - marketing, consulting and professional fees, collection costs, software, FDIC insurance, and management fee expense.
Six months ended June 30, 2026
Reportable SegmentsReconciling Items
Loan Servicing and Systems (LSS)Education Technology Services and Payments (ETSP)Asset
Generation and
Management
Nelnet BankTotal Reportable SegmentsNFS Other Operating SegmentsCorporate and Other ActivitiesEliminations/ ReclassificationsTotal
Interest income:
Loan interest$— — 292,616 43,006 335,622 — — — 335,622 
Investment interest2,008 10,851 20,987 35,178 69,024 16,326 5,300 (10,133)80,517 
Total interest income2,008 10,851 313,603 78,184 404,646 16,326 5,300 (10,133)416,139 
Interest expense834 — 182,981 41,064 224,879 2,544 1,195 (10,133)218,485 
Net interest income1,174 10,851 130,622 37,120 179,767 13,782 4,105 — 197,654 
Less provision (negative provision) for loan losses— — 89,792 4,529 94,321 — — — 94,321 
Less provision for beneficial interests— — 6,571 — 6,571 — — — 6,571 
Net interest income after provision1,174 10,851 34,259 32,591 78,875 13,782 4,105 — 96,762 
Other income (expense):
LSS revenue260,086 — — — 260,086 — — — 260,086 
ETSP revenue— 273,319 — — 273,319 — — — 273,319 
Intersegment revenue9,804 145 — — 9,949 — — (9,949)— 
Reinsurance premiums earned— — — — — 63,161 — — 63,161 
Solar construction revenue— — — — — — — — — 
Other, net(267)1,902 46,012 2,122 49,769 7,536 (28,493)24 28,836 
Gain on partial redemption of ALLO investment— — — — — — — — — 
Derivative settlements, net— — 193 116 309 — 437 — 746 
Derivative market value adjustments, net— — 3,466 2,714 6,180 — (907)— 5,273 
Total other income (expense), net269,623 275,366 49,671 4,952 599,612 70,697 (28,963)(9,925)631,421 
Cost of services and expenses:
Total cost of services4,174 89,136 — — 93,310 — — — 93,310 
Salaries and benefits142,545 88,292 3,511 6,504 240,852 3,081 48,125 (23)292,035 
Depreciation and amortization9,073 4,811 — 658 14,542 — 4,770 — 19,312 
Reinsurance losses and underwriting expenses— — — — — 56,414 — — 56,414 
Postage expense17,043 17,043 (17,043)— 
Servicing fees15,904 2,862 18,766 (18,766)— 
Other expenses (a)29,386 24,474 2,051 3,120 59,031 2,923 38,056 26,028 126,038 
Intersegment expenses, net33,952 12,326 2,748 1,352 50,378 943 (51,176)(145)— 
Total operating expenses231,999 129,903 24,214 14,496 400,612 63,361 39,775 (9,949)493,799 
Income (loss) before income taxes34,624 67,178 59,716 23,047 184,565 21,118 (64,633)24 141,074 
Income tax (expense) benefit(8,309)(16,123)(14,325)(5,416)(44,173)(5,086)9,256 — (40,003)
Net income (loss)26,315 51,055 45,391 17,631 140,392 16,032 (55,377)24 101,071 
Net (income) loss attributable to noncontrolling interests— — (27)— (27)72 36,696 (24)36,717 
Net income (loss) attributable to Nelnet, Inc.$26,315 51,055 45,364 17,631 140,365 16,104 (18,681)— 137,788 
Total assets as of June 30, 2026$704,764 519,834 8,877,882 2,997,294 13,099,774 1,093,814 681,431 (599,955)14,275,064 
(a)    Other expenses for each reportable segment consist primarily of the following:
LSS - occupancy, professional fees, software, and computer services and subscriptions.
ETSP - advertising, professional fees, computer services and subscriptions, travel, and customer bad debt expense.
AGM - trustee fees, professional fees, and travel.
Nelnet Bank - marketing, consulting and professional fees, collection costs, software, FDIC insurance, and management fee expense.
Six months ended June 30, 2025
Reportable SegmentsReconciling Items
Loan Servicing and Systems (LSS)Education Technology Services and Payments (ETSP)Asset
Generation and
Management
Nelnet BankTotal Reportable SegmentsNFS Other Operating SegmentsCorporate and Other ActivitiesEliminations/ ReclassificationsTotal
Interest income:
Loan interest$— — 311,768 26,775 338,543 — — — 338,543 
Investment interest1,345 12,356 25,411 26,430 65,542 17,690 4,973 (6,632)81,574 
Total interest income1,345 12,356 337,179 53,205 404,085 17,690 4,973 (6,632)420,117 
Interest expense— — 234,369 26,749 261,118 2,198 1,284 (6,632)257,968 
Net interest income1,345 12,356 102,810 26,456 142,967 15,492 3,689 — 162,149 
Less provision (negative provision) for loan losses— — 24,144 9,123 33,267 — — — 33,267 
Less provision for beneficial interests— — 6,487 — 6,487 — — — 6,487 
Net interest income after provision1,345 12,356 72,179 17,333 103,213 15,492 3,689 — 122,395 
Other income (expense):
LSS revenue241,465 — — — 241,465 — — — 241,465 
ETSP revenue— 265,515 — — 265,515 — — — 265,515 
Intersegment revenue11,287 129 — — 11,416 — — (11,416)— 
Reinsurance premiums earned— — — — — 50,799 — — 50,799 
Solar construction revenue— — — — — — 5,254 — 5,254 
Other, net225 — 12,411 534 13,170 6,376 27,840 193 47,579 
Gain on partial redemption of ALLO investment— — — — — — 175,044 — 175,044 
Derivative settlements, net— — 1,162 327 1,489 — — — 1,489 
Derivative market value adjustments, net— — (5,961)(4,229)(10,190)— — — (10,190)
Total other income (expense), net252,977 265,644 7,612 (3,368)522,865 57,175 208,138 (11,223)776,955 
Cost of services and expenses:
Total cost of services3,478 87,891 — — 91,369 — 21,878 — 113,247 
Salaries and benefits135,123 83,339 2,690 5,607 226,759 1,017 45,279 (134)272,922 
Depreciation and amortization4,474 4,936 — 691 10,101 — 6,778 — 16,879 
Reinsurance losses and underwriting expenses— — — — — 47,874 — — 47,874 
Postage expense17,127 17,127 (17,127)— 
Servicing fees14,013 1,491 15,504 (15,504)— 
Other expenses (a)21,931 18,952 3,352 3,327 47,562 3,059 32,592 21,711 104,924 
Intersegment expenses, net33,718 11,877 2,510 1,362 49,467 565 (49,670)(362)— 
Total operating expenses212,373 119,104 22,565 12,478 366,520 52,515 34,979 (11,416)442,599 
Income (loss) before income taxes38,471 71,005 57,226 1,487 168,189 20,152 154,970 193 343,504 
Income tax (expense) benefit(9,233)(17,052)(13,725)(333)(40,343)(4,779)(39,398)— (84,521)
Net income (loss)29,238 53,953 43,501 1,154 127,846 15,373 115,572 193 258,983 
Net (income) loss attributable to noncontrolling interests— 45 (40)— (238)5,461 (193)5,035 
Net income (loss) attributable to Nelnet, Inc.$29,238 53,998 43,461 1,154 127,851 15,135 121,033 — 264,018 
Total assets as of June 30, 2025$168,435 533,317 10,036,454 1,767,193 12,505,399 1,077,523 541,471 (413,305)13,711,088 
(a)    Other expenses for each reportable segment consist primarily of the following:
LSS - communications, professional fees, collection costs, software, and computer services and subscriptions.
ETSP - advertising, professional fees, analysis fees, computer services and subscriptions, and travel.
AGM - trustee fees and professional fees.
Nelnet Bank - marketing, consulting and professional fees, collection costs, software, FDIC insurance, and management fee expense.