v3.26.1
LOANS - Performance of Modified Consumer Loans (Details) - Consumer loans - USD ($)
$ in Millions
 6 Months Ended 12 Months Ended
Jun. 30, 2026
Dec. 31, 2025
In North America offices    
Financing Receivable, Modified [Line Items]    
Total modified loans balance $ 1,959 $ 1,937
Gross credit losses 271 279
In North America offices | Current    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 1,543 1,345
In North America offices | 30–89 days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 218 242
In North America offices | 90+ days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 198 350
In offices outside North America    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 109 102
Gross credit losses 3 3
In offices outside North America | Current    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 98 87
In offices outside North America | 30–89 days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 8 11
In offices outside North America | 90+ days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 3 4
Residential mortgages | In North America offices    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 376 380
Gross credit losses 0 0
Residential mortgages | In North America offices | Current    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 252 128
Residential mortgages | In North America offices | 30–89 days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 31 28
Residential mortgages | In North America offices | 90+ days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 93 224
Residential mortgages | In offices outside North America    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 30 35
Gross credit losses 1 1
Residential mortgages | In offices outside North America | Current    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 27 32
Residential mortgages | In offices outside North America | 30–89 days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 2 2
Residential mortgages | In offices outside North America | 90+ days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 1 1
Home equity loans | In North America offices    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 2 3
Gross credit losses 0 0
Home equity loans | In North America offices | Current    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 1 1
Home equity loans | In North America offices | 30–89 days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 0 0
Home equity loans | In North America offices | 90+ days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 1 2
Total credit cards | In North America offices    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 1,555 1,525
Gross credit losses 269 277
Total credit cards | In North America offices | Current    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 1,266 1,190
Total credit cards | In North America offices | 30–89 days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 185 212
Total credit cards | In North America offices | 90+ days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 104 123
Total credit cards | In offices outside North America    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 36 27
Gross credit losses 1 1
Total credit cards | In offices outside North America | Current    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 30 23
Total credit cards | In offices outside North America | 30–89 days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 4 3
Total credit cards | In offices outside North America | 90+ days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 2 1
Personal, small business and other | In North America offices    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 26 29
Gross credit losses 2 2
Personal, small business and other | In North America offices | Current    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 24 26
Personal, small business and other | In North America offices | 30–89 days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 2 2
Personal, small business and other | In North America offices | 90+ days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 0 1
Personal, small business and other | In offices outside North America    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 43 40
Gross credit losses 1 1
Personal, small business and other | In offices outside North America | Current    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 41 32
Personal, small business and other | In offices outside North America | 30–89 days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance 2 6
Personal, small business and other | In offices outside North America | 90+ days past due    
Financing Receivable, Modified [Line Items]    
Total modified loans balance $ 0 $ 2