v3.26.1
LOANS - Consumer Loans Credit Scores (Details) - USD ($)
$ in Millions
Jun. 30, 2026
Dec. 31, 2025
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income $ 793,658 $ 752,230
Investment grade % 69.00%  
Unallocated portfolio layer cumulative basis adjustments   17
Consumer loans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income $ 416,520 408,533
Unallocated portfolio layer cumulative basis adjustments (102) 343
Consumer loans | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income   329,128
Consumer loans | In North America offices | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 2,769 3,096
Consumer loans | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income   79,062
Consumer loans | In offices outside North America | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 486 444
Consumer loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 333,150 327,748
Consumer loans | Residential mortgages | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 120,516 119,389
Consumer loans | Residential mortgages | In North America offices | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 353 484
Consumer loans | Residential mortgages | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 23,866 24,041
Consumer loans | Residential mortgages | In offices outside North America | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 81 78
Consumer loans | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 120,516 119,389
Consumer loans | Home equity loans | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 2,271 2,872
Consumer loans | Home equity loans | In North America offices | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 31 36
Consumer loans | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 2,271 2,872
Consumer loans | Credit cards | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 177,608 173,656
Consumer loans | Credit cards | In North America offices | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 2,351 2,545
Consumer loans | Credit cards | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving loans converted to term loans 41 52
Total loans, net of unearned income 14,814 14,701
Consumer loans | Credit cards | In offices outside North America | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 356 317
Consumer loans | Credit cards | Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 535 548
Consumer loans | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 177,073 173,108
Consumer loans | Personal, small business and other    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving loans converted to term loans 11 14
Consumer loans | Personal, small business and other | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 34,068 33,211
Consumer loans | Personal, small business and other | In North America offices | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 34 31
Consumer loans | Personal, small business and other | In North America offices | 90+ days past due | Wealth    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 26,700 25,200
Consumer loans | Personal, small business and other | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 43,479 40,320
Consumer loans | Personal, small business and other | In offices outside North America | 90+ days past due    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 49 49
Consumer loans | Personal, small business and other | Canada    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 778 832
Consumer loans | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 33,290 32,379
Consumer loans | Classifiably Managed and Delinquency Managed | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 83,400 80,800
Consumer loans | Less than 660 | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 28,051 28,652
Consumer loans | Less than 660 | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 43 112
One year prior to current fiscal year 180 143
Two years prior to current fiscal year 139 227
Three years prior to current fiscal year 219 368
Four years prior to current fiscal year 397 327
Prior 1,921 1,617
Total loans, net of unearned income 2,899 2,794
Consumer loans | Less than 660 | Home equity line of credit (pre-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 172 232
Consumer loans | Less than 660 | Home equity line of credit (post-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 34 64
Consumer loans | Less than 660 | Home equity term loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 0 0
One year prior to current fiscal year 0 0
Two years prior to current fiscal year 0 0
Three years prior to current fiscal year 0 0
Four years prior to current fiscal year 0 0
Prior 36 39
Total loans, net of unearned income 36 39
Consumer loans | Less than 660 | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 242 335
Consumer loans | Less than 660 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 22,845 23,473
Consumer loans | Less than 660 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving loans converted to term loans 1,816 1,742
Total loans, net of unearned income 24,661 25,215
Consumer loans | Less than 660 | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 8 43
One year prior to current fiscal year 54 82
Two years prior to current fiscal year 60 59
Three years prior to current fiscal year 37 44
Four years prior to current fiscal year 24 7
Prior 66 73
Total loans, net of unearned income 249 308
Consumer loans | 660 to 739 | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 80,336 80,026
Consumer loans | 660 to 739 | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 1,035 2,309
One year prior to current fiscal year 2,040 1,600
Two years prior to current fiscal year 1,349 2,045
Three years prior to current fiscal year 1,784 2,877
Four years prior to current fiscal year 2,746 2,483
Prior 8,012 6,201
Total loans, net of unearned income 16,966 17,515
Consumer loans | 660 to 739 | Home equity line of credit (pre-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 533 682
Consumer loans | 660 to 739 | Home equity line of credit (post-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 34 71
Consumer loans | 660 to 739 | Home equity term loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 0 0
One year prior to current fiscal year 0 0
Two years prior to current fiscal year 0 0
Three years prior to current fiscal year 0 0
Four years prior to current fiscal year 0 0
Prior 64 70
Total loans, net of unearned income 64 70
Consumer loans | 660 to 739 | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 631 823
Consumer loans | 660 to 739 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 60,625 59,531
Consumer loans | 660 to 739 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving loans converted to term loans 914 843
Total loans, net of unearned income 61,539 60,374
Consumer loans | 660 to 739 | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 196 475
One year prior to current fiscal year 422 382
Two years prior to current fiscal year 264 185
Three years prior to current fiscal year 120 99
Four years prior to current fiscal year 54 15
Prior 144 158
Total loans, net of unearned income 1,200 1,314
Consumer loans | Greater than or equal to 740 | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 186,542 181,744
Consumer loans | Greater than or equal to 740 | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 7,121 13,564
One year prior to current fiscal year 12,523 7,973
Two years prior to current fiscal year 6,751 11,184
Three years prior to current fiscal year 10,289 15,199
Four years prior to current fiscal year 14,682 13,891
Prior 42,317 30,153
Total loans, net of unearned income 93,683 91,964
Consumer loans | Greater than or equal to 740 | Home equity line of credit (pre-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 1,228 1,506
Consumer loans | Greater than or equal to 740 | Home equity line of credit (post-reset) | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 38 69
Consumer loans | Greater than or equal to 740 | Home equity term loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 0 0
One year prior to current fiscal year 0 0
Two years prior to current fiscal year 0 0
Three years prior to current fiscal year 0 0
Four years prior to current fiscal year 0 1
Prior 84 94
Total loans, net of unearned income 84 95
Consumer loans | Greater than or equal to 740 | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 1,350 1,670
Consumer loans | Greater than or equal to 740 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 88,619 85,390
Consumer loans | Greater than or equal to 740 | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Revolving loans converted to term loans 178 160
Total loans, net of unearned income 88,797 85,550
Consumer loans | Greater than or equal to 740 | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Current fiscal year 1,004 1,475
One year prior to current fiscal year 947 616
Two years prior to current fiscal year 417 234
Three years prior to current fiscal year 155 98
Four years prior to current fiscal year 55 14
Prior 134 123
Total loans, net of unearned income 2,712 2,560
Consumer loans | Classifiably managed | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 26,022 22,297
Consumer loans | Classifiably managed | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 26,704 25,168
Consumer loans | Classifiably managed | Residential mortgages | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0  
Consumer loans | Classifiably managed | Residential mortgages | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0 0
Consumer loans | Classifiably managed | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0 0
Consumer loans | Classifiably managed | Home equity loans | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0  
Consumer loans | Classifiably managed | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0 0
Consumer loans | Classifiably managed | Credit cards | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0  
Consumer loans | Classifiably managed | Credit cards | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0 0
Consumer loans | Classifiably managed | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 0 0
Consumer loans | Classifiably managed | Personal, small business and other | In North America offices    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income $ 27,482  
Investment grade % 80.00%  
Consumer loans | Classifiably managed | Personal, small business and other | In offices outside North America    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income $ 26,022 22,297
Investment grade % 58.00%  
Consumer loans | Classifiably managed | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income $ 26,704 25,168
Consumer loans | FICO not available | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 11,517 12,158
Consumer loans | FICO not available | Residential mortgages | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 6,968 7,116
Consumer loans | FICO not available | Home equity loans | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 48 44
Consumer loans | FICO not available | Credit cards | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income 2,076 1,969
Consumer loans | FICO not available | Personal, small business and other | U.S. plans    
Financing Receivable, Credit Quality Indicator [Line Items]    
Total loans, net of unearned income $ 2,425 $ 3,029