v3.26.1
LOANS
6 Months Ended
Jun. 30, 2026
Receivables [Abstract]  
LOANS LOANS
Citigroup loans are reported in two categories: corporate and consumer. These categories are classified primarily according to the segment that manages the loans (or, if applicable, All Other—Legacy Franchises), in addition to the nature of the obligor, with corporate loans generally made for corporate, institutional and public sector clients and consumer loans to retail and small business customers. For additional information regarding Citi’s corporate and consumer loans, including related accounting policies, see Notes 1 and 15 to the Consolidated Financial Statements in Citi’s 2025 Form 10-K.
CORPORATE LOANS
Corporate loans represent loans and leases managed by Services, Markets, Banking and the Mexico SBMM portion of All Other—Legacy Franchises. The following table presents information by corporate loan type:

In millions of dollarsJune 30,
2026
December 31,
2025
In North America offices(1)
Commercial and industrial$64,702 $57,406 
Financial institutions82,691 72,154 
Mortgage and real estate(2)
19,253 17,931 
Installment and other(3)
26,576 23,104 
Lease financing70 72 
Total$193,292 $170,667 
In offices outside North America(1)
Commercial and industrial$98,962 $96,886 
Financial institutions31,817 27,054 
Mortgage and real estate(2)
10,360 9,856 
Installment and other(3)
36,575 34,100 
Lease financing53 47 
Governments and official institutions6,083 5,070 
Total$183,850 $173,013 
Corporate loans, net of unearned income, excluding portfolio-layer hedges cumulative basis adjustments(4)(5)(6)
$377,142 $343,680 
Unallocated portfolio-layer hedges cumulative basis adjustments(7)
$(4)$17 
Corporate loans, net of unearned income(4)(5)(6)
$377,138 $343,697 

(1)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America. The classification between offices in North America and outside North America is based on the domicile of the booking unit. The difference between the domicile of the booking unit and the risk-based country view is immaterial for the purposes of classification of corporate loans between offices in North America and outside North America.
(2)Loans secured primarily by real estate.
(3)Installment and other includes loans to SPEs and TTS commercial cards.
(4)Corporate loans are net of unearned income of $(1.1) billion and $(1.1) billion at June 30, 2026 and December 31, 2025, respectively. Unearned income on corporate loans primarily represents loan origination fees, net of certain direct origination costs, that are deferred and recognized as Interest income over the lives of the related loans.
(5)Not included in the balances above is approximately $2 billion of accrued interest receivable at June 30, 2026 and December 31, 2025, which is included in Other assets on the Consolidated Balance Sheet.
(6)Accrued interest receivable considered to be uncollectible is reversed through interest income. Amounts reversed were immaterial for the three months ended June 30, 2026 and 2025.
(7)Represents fair value hedge basis adjustments related to portfolio-layer method hedges of mortgage and real estate loans, which are not allocated to individual loans in the portfolio. See Note 20.

The Company sold and/or reclassified to held-for-sale $2.0 billion and $3.0 billion of corporate loans during the three and six months ended June 30, 2026, and $0.9 billion and $1.9 billion of corporate loans during the three and six months ended June 30, 2025, respectively. The Company did not have significant purchases of corporate loans classified as held-for-investment for the three and six months ended June 30, 2026 or 2025.
Corporate Loan Delinquencies and Non-Accrual Details at June 30, 2026

In millions of dollars
30–89 days
past due
and accruing(1)
≥ 90 days
past due and
accruing(1)
Total past due
and accruing
Total
non-accrual(2)
Total
current(3)
Total
loans(4)
Commercial and industrial$151 $33 $184 $1,011 $159,569 $160,764 
Financial institutions1  1 60 112,837 112,898 
Mortgage and real estate3 5 8 426 29,179 29,613 
Lease financing 1 1  122 123 
Other49 14 63 250 65,227 65,540 
Loans at fair valueN/AN/AN/AN/AN/A8,204 
Total(5)
$204 $53 $257 $1,747 $366,934 $377,142 

Corporate Loan Delinquencies and Non-Accrual Details at December 31, 2025

In millions of dollars
30–89 days
past due
and accruing(1)
≥ 90 days
past due and
accruing(1)
Total past due
and accruing
Total
non-accrual(2)
Total
current(3)
Total
loans(4)
Commercial and industrial$162 $53 $215 $1,141 $150,416 $151,772 
Financial institutions— 65 98,808 98,878 
Mortgage and real estate35 37 627 27,122 27,786 
Lease financing— — 118 119 
Other107 115 168 58,038 58,321 
Loans at fair valueN/AN/AN/AN/AN/A6,804 
Total(5)
$309 $64 $373 $2,001 $334,502 $343,680 

(1)Corporate loans that are 90 days or more past due are generally classified as non-accrual. Corporate loans are considered past due when principal or interest is contractually due but unpaid.
(2)Non-accrual loans generally include those loans that are 90 days or more past due or those loans for which Citi believes, based on actual experience and a forward-looking assessment of the collectibility of the loan in full, that the payment of interest and/or principal is doubtful.
(3)Loans less than 30 days past due are presented as current.
(4)The Total loans column includes loans at fair value, which are not included in the various delinquency columns and, therefore, the tables’ total rows will not cross-foot.
(5)Excludes $(4) million and $17 million of unallocated portfolio-layer hedges cumulative basis adjustments at June 30, 2026 and December 31, 2025, respectively.
N/A Not applicable
Corporate Loan Credit Quality Indicators
Recorded investment in loans(1)
Term loans by year of origination
Revolving line
of credit arrangements(2)
June 30, 2026
In millions of dollars20262025202420232022Prior
Investment grade(3)
Commercial and industrial(4)
$34,662 $11,817 $6,895 $5,129 $2,734 $5,247 $31,424 $97,908 
Financial institutions(4)
15,414 15,350 3,497 1,691 890 2,236 59,588 98,666 
Mortgage and real estate4,815 5,430 4,737 2,736 1,163 2,662 540 22,083 
Other(5)
9,192 10,155 2,486 2,205 1,499 4,173 29,687 59,397 
Total investment grade$64,083 $42,752 $17,615 $11,761 $6,286 $14,318 $121,239 $278,054 
Non-investment grade(3)
Accrual
Commercial and industrial(4)
$22,955 $7,349 $3,886 $3,202 $1,321 $2,234 $20,898 $61,845 
Financial institutions(4)
4,477 1,586 816 261 111 307 6,614 14,172 
Mortgage and real estate385 745 958 1,031 1,370 2,190 425 7,104 
Other(5)
1,744 1,485 456 365 172 212 1,582 6,016 
Non-accrual
Commercial and industrial(4)
14 95 20 213 90 55 524 1,011 
Financial institutions1     39 20 60 
Mortgage and real estate14 5 1 40 197 137 32 426 
Other(5)
69 12 28 16  20 105 250 
Total non-investment grade$29,659 $11,277 $6,165 $5,128 $3,261 $5,194 $30,200 $90,884 
Loans at fair value(6)
$8,204 
Corporate loans, net of unearned income(7)
$93,742 $54,029 $23,780 $16,889 $9,547 $19,512 $151,439 $377,142 
Recorded investment in loans(1)
Term loans by year of origination
Revolving line
of credit arrangements(2)
December 31, 2025
In millions of dollars20252024202320222021Prior
Investment grade(3)
Commercial and industrial(4)
$40,283 $7,840 $5,461 $3,774 $2,051 $3,468 $28,011 $90,888 
Financial institutions(4)
24,577 3,979 2,525 920 486 1,356 51,813 85,656 
Mortgage and real estate6,073 4,968 3,738 1,830 1,483 1,482 405 19,979 
Other(5)
12,869 3,682 2,448 1,907 538 3,891 26,663 51,998 
Total investment grade$83,802 $20,469 $14,172 $8,431 $4,558 $10,197 $106,892 $248,521 
Non-investment grade(3)
Accrual
Commercial and industrial(4)
$27,614 $4,692 $3,746 $2,235 $634 $2,384 $18,438 $59,743 
Financial institutions(4)
4,189 989 604 115 246 190 6,824 13,157 
Mortgage and real estate951 823 907 1,312 1,014 1,602 571 7,180 
Other(5)
2,964 337 408 183 46 272 2,064 6,274 
Non-accrual
Commercial and industrial216 99 70 35 61 656 1,141 
Financial institutions(4)
— — — — 43 — 22 65 
Mortgage and real estate— 41 199 344 36 627 
Other(5)
78 14 16 13 35 168 
Total non-investment grade$36,015 $6,859 $5,821 $4,118 $2,035 $4,861 $28,646 $88,355 
Loans at fair value(6)
$6,804 
Corporate loans, net of unearned income(7)
$119,817 $27,328 $19,993 $12,549 $6,593 $15,058 $135,538 $343,680 
(1)Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.
(2)There were no significant revolving line of credit arrangements that converted to term loans during the period.
(3)Held-for-investment loans are accounted for on an amortized cost basis.
(4)Includes certain short-term loans with less than one year in tenor.
(5)Other includes installment and other, lease financing and loans to governments and official institutions.
(6)Loans at fair value include loans to commercial and industrial, financial institutions, mortgage and real estate and other.
(7)Excludes $(4) million and $17 million of unallocated portfolio-layer hedges cumulative basis adjustments at June 30, 2026 and December 31, 2025, respectively.
Corporate Gross Credit Losses
The tables below detail gross credit losses recognized during the six months ended June 30, 2026 and 2025, by year of loan origination:

For the Six Months Ended June 30, 2026
In millions of dollars20262025202420232022Prior Revolving line of credit arrangementTotal
Commercial and industrial$18 $7 $2 $ $ $1 $153 $181 
Financial institutions2       2 
Mortgage and real estate        
Other(1)
      12 12 
Total$20 $7 $2 $ $ $1 $165 $195 

For the Six Months Ended June 30, 2025
In millions of dollars20252024202320222021Prior Revolving
line of credit arrangement
Total
Commercial and industrial$— $$— $— $— $$75 $85 
Financial institutions— — — — — — 
Mortgage and real estate— — — — — 
Other(1)
— 141 — — 16 161 
Total$$$141 $— $— $15 $100 $262 

(1)    Other includes installment and other, lease financing and loans to governments and official institutions.


Non-Accrual Corporate Loans

June 30, 2026December 31, 2025
In millions of dollars
Recorded
investment(1)(2)
Related specific
allowance
Recorded
investment(1)(2)
Related specific
allowance
Non-accrual corporate loans with specific allowances
Commercial and industrial$529 $225 $788 $295 
Financial institutions10 3 — — 
Mortgage and real estate19 9 44 
Other164 71 121 24 
Total non-accrual corporate loans with specific allowances$722 $308 $953 $323 
Non-accrual corporate loans without specific allowances
Commercial and industrial$482 $353 
Financial institutions50 65 
Mortgage and real estate407 583 
Other86 47 
Total non-accrual corporate loans without specific allowances$1,025 N/A$1,048 N/A

(1)Recorded investment in a loan includes net deferred loan fees and costs, unamortized premium or discount, less any direct write-downs.
(2)Interest income recognized for the three and six months ended ended June 30, 2026 was $5 million and $17 million, and for the three and six months ended June 30, 2025 was $6 million and $14 million, respectively.
N/A Not applicable
Corporate Loan Modifications to Borrowers Experiencing Financial Difficulty
Citi evaluates and may modify certain corporate loans to borrowers experiencing financial difficulty to reduce Citi’s exposure to loss, often providing the borrower with an opportunity to work through financial difficulties. Each modification is unique to the borrower’s individual circumstances. The following tables detail corporate loan
modifications granted during the three and six months ended June 30, 2026 and 2025 to borrowers experiencing financial difficulty by type of modification granted and the financial effect of those modifications. Citi defines a corporate loan modification to a borrower experiencing financial difficulty as a modification of a loan classified as substandard or worse at the time of modification.


In millions of dollars, except weighted-average
term extension
Total modifications balance at
June 30, 2026(1)(2)(3)
Term
extension
Combination:
Term extension and payment delay(4)
Weighted-average term extension
(months)
Three Months Ended June 30, 2026
Commercial and industrial$228 $205 $23 11
Financial institutions    
Mortgage and real estate51 51  35
Other(5)
    
Total$279 $256 $23 
Six Months Ended June 30, 2026
Commercial and industrial$324 $301 $23 11
Financial institutions    
Mortgage and real estate63 63  34
Other(5)
16 16  46
Total$403 $380 $23 

In millions of dollars, except weighted-average
term extension
Total modifications balance at
June 30, 2025(1)(2)(3)
Term
extension
Combination:
Term extension and payment delay(4)
Weighted-average term extension
(months)
Three Months Ended June 30, 2025
Commercial and industrial$133 $133 $— 12
Financial institutions— — — — 
Mortgage and real estate— — — — 
Other(5)
— — — — 
Total$133 $133 $— 
Six Months Ended June 30, 2025
Commercial and industrial$151 $151 $— 13
Financial institutions— — — — 
Mortgage and real estate— — — — 
Other(5)
— — — — 
Total$151 $151 $— 

(1)The above tables reflect activity for loans outstanding as of the end of the reporting period. The balances are not significant as a percentage of the total carrying values of loans by class of receivable as of June 30, 2026 and 2025.
(2)Commitments to lend to borrowers experiencing financial difficulty that were granted modifications totaled $624 million and $355 million as of June 30, 2026 and 2025, respectively.
(3)The allowance for corporate loans, including modified loans, is based on the borrower’s overall financial performance. Charge-offs for amounts deemed uncollectible may be recorded at the time of the modification or may have already been recorded in prior periods such that no charge-off is required at the time of modification.
(4)Payment delays either for principal or interest payments had an immaterial financial impact.
(5)Other includes installment and other, lease financing and loans to governments and official institutions.
Performance of Modified Corporate Loans
The following tables present the delinquencies of modified corporate loans to borrowers experiencing financial difficulty, including loans that were modified during the 12 months ended June 30, 2026 and December 31, 2025:

As of June 30, 2026(1)
In millions of dollarsTotal Current
30–89 days
past due
90+ days
past due
Commercial and industrial$482 $482 $ $ 
Financial institutions    
Mortgage and real estate87 87   
Other(2)
19 19   
Total$588 $588 $ $ 

As of December 31, 2025(1)
In millions of dollarsTotal Current30–89 days
past due
90+ days
past due
Commercial and industrial$286 $278 $$
Financial institutions— — — — 
Mortgage and real estate77 66 11 — 
Other(2)
— — 
Total$369 $350 $12 $

(1)Corporate loans are generally not modified as a result of their delinquency status; rather, they are modified because of events that have impacted the overall financial performance of the borrower. Corporate loans, if past due, are re-aged to current status upon modification.
(2)Other includes installment and other, lease financing and loans to governments and official institutions.
Defaults of Modified Corporate Loans
No modified corporate loans to borrowers experiencing financial difficulty defaulted during the three months ended June 30, 2026 and 2025. Default is defined as 60 days past due, except for classifiably managed commercial banking loans, where default is defined as 90 days past due. For a modified corporate loan that is not collateral dependent, expected default rates are considered in the loan’s individually assessed ACL.
CONSUMER LOANS
Consumer loans represent loans and leases managed by USCC, Wealth and All Other—Legacy Franchises (except Mexico SBMM).
Citi has established a risk management process to monitor, evaluate and manage the principal risks associated with its consumer loan portfolio. Credit quality indicators that are actively monitored include delinquency status, consumer credit scores under Fair Isaac Corporation (FICO) and loan-to-value (LTV) ratios, each as discussed in more detail below. Consumer loans are either delinquency managed or classifiably managed.
For Citi’s policies related to consumer loans, including non-accrual, charge-offs, delinquency managed or classifiably managed, see “Loans—Consumer Loans” and “Allowance for Credit Losses (ACL)—Consumer Loans” and “—Reserve Estimates and Policies” in Note 1 to the Consolidated Financial Statements in Citi’s 2025 Form 10-K.
The following tables provide Citi’s consumer loans by type:

Consumer Loans, Delinquencies and Non-Accrual Status at June 30, 2026

In millions of dollars
Total
current(1)(2)
30–89 
days past
 due(3)
≥ 90 days
past
 due(3)
Past due
government
guaranteed(4)
Total loansNon-accrual loans for which there is no ACLLNon-accrual loans for which there is an ACLLTotal
non-accrual
90 days 
past due
and accruing
In North America offices(5)
Residential first mortgages(6)
$119,585 $368 $353 $210 $120,516 $180 $462 $642 $129 
Home equity loans(7)(8)
2,226 14 31  2,271 15 45 60  
Credit cards172,990 2,267 2,351  177,608    2,351 
Personal, small business and other(9)
33,919 115 34  34,068 2 75 77 9 
Total$328,720 $2,764 $2,769 $210 $334,463 $197 $582 $779 $2,489 
In offices outside North America(5)
Residential mortgages(6)
$23,747 $38 $81 $ $23,866 $ $168 $168 $ 
Credit cards(10)
14,187 271 356  14,814  359 359 98 
Personal, small business and other(9)
43,299 131 49  43,479  176 176  
Total$81,233 $440 $486 $ $82,159 $ $703 $703 $98 
Total excluding portfolio-layer hedges cumulative basis adjustments$409,953 $3,204 $3,255 $210 $416,622 $197 $1,285 $1,482 $2,587 
Unallocated portfolio-layer hedges
cumulative basis adjustments(11)
$(102)
Total Citigroup(12)(13)
$416,520 

Consumer Loans, Delinquencies and Non-Accrual Status at December 31, 2025

In millions of dollars
Total
current(1)(2)
30–89 
days past
due(3)
≥ 90 days
past
 due(3)
Past due
government
guaranteed(4)
Total
loans
Non-accrual loans for which there is no ACLLNon-accrual loans for which there is an ACLLTotal
non-accrual
90 days 
past due
and accruing
In North America offices(5)
Residential first mortgages(6)
$118,264 $426 $484 $215 $119,389 $125 $560 $685 $121 
Home equity loans(7)(8)
2,810 26 36 — 2,872 23 82 105 — 
Credit cards168,738 2,373 2,545 — 173,656 — — — 2,545 
Personal, small business and other(9)
33,084 96 31 — 33,211 152 157 
Total$322,896 $2,921 $3,096 $215 $329,128 $153 $794 $947 $2,667 
In offices outside North America(5)
Residential mortgages(6)
$23,928 $35 $78 $— $24,041 $— $180 $180 $— 
Credit cards(10)
14,128 256 317 — 14,701 — 323 323 93 
Personal, small business and other(9)
40,143 128 49 — 40,320 — 168 168 — 
Total$78,199 $419 $444 $— $79,062 $— $671 $671 $93 
Total excluding portfolio-layer hedges cumulative basis adjustments$401,095 $3,340 $3,540 $215 $408,190 $153 $1,465 $1,618 $2,760 
Unallocated portfolio-layer hedges
cumulative basis adjustments(11)
$343 
Total Citigroup(12)(13)
$408,533 

(1)Loans less than 30 days past due are presented as current.
(2)Includes $26 million and $51 million at June 30, 2026 and December 31, 2025, respectively, of residential first mortgages recorded at fair value.
(3)Excludes loans guaranteed by U.S. government-sponsored agencies. Excludes delinquencies on classifiably managed loans presented in “Classifiably Managed Loans” below.
(4)Consists of loans that are guaranteed by U.S. government-sponsored agencies that are 30–89 days past due of $0.1 billion and $0.1 billion and 90 days or more past due of $0.1 billion and $0.1 billion at June 30, 2026 and December 31, 2025, respectively.
(5)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(6)Includes approximately $0.2 billion and less than $0.1 billion of residential first mortgage loans in process of foreclosure in North America and outside North America, respectively, and $18.3 billion of residential mortgages outside North America related to Wealth at June 30, 2026. Includes approximately $0.2 billion
and less than $0.1 billion of residential first mortgage loans in process of foreclosure in North America and outside North America, respectively, and $18.6 billion of residential mortgages outside North America related to Wealth at December 31, 2025.
(7)Includes less than $0.1 billion and less than $0.1 billion at June 30, 2026 and December 31, 2025, respectively, of home equity loans in process of foreclosure.
(8)Fixed-rate home equity loans and loans extended under home equity lines of credit, which are typically in junior lien positions.
(9)Includes classifiably managed loans, presented as “current” above. See “Classifiably Managed Loans” below.
(10)Primarily relates to Mexico Consumer credit cards. While credit cards are generally not subject to non-accrual, Mexico Consumer credit cards cease accruing interest at 90 days past due and are charged off at 180 days past due.
(11)Represents fair value hedge basis adjustments related to portfolio-layer method hedges of mortgage and real estate loans, which are not allocated to individual loans in the portfolio. See Note 20.
(12)Consumer loans were net of unearned income of $997 million and $971 million at June 30, 2026 and December 31, 2025, respectively. Unearned income on consumer loans primarily represents loan origination fees, net of certain direct origination costs, that are deferred and recognized as Interest income over the lives of the related loans, except for credit cards (see Note 5).
(13)Not included in the balances above is approximately $1 billion and $1 billion of accrued interest receivable at June 30, 2026 and December 31, 2025, respectively, which is included in Other assets on the Consolidated Balance Sheet, except for credit card loans (which include accrued interest and fees).
During the three and six months ended June 30, 2026, the Company reversed accrued interest (primarily related to credit cards) of approximately $0.5 billion and $1.0 billion, respectively. During the three and six months ended June 30, 2025, the Company reversed accrued interest (primarily related to credit cards) of approximately $0.5 billion and $0.9 billion, respectively. These reversals of accrued interest are reflected as a reduction to Interest income in the Consolidated Statement of Income.


Interest Income Recognized for Non-Accrual Consumer Loans

In millions of dollarsThree Months Ended
June 30, 2026
Three Months Ended
June 30, 2025
Six Months Ended June 30, 2026Six Months Ended June 30, 2025
In North America offices(1)
Residential first mortgages$2 $$4 $
Home equity loans1 2 
Personal, small business and other1 2 
Total$4 $$8 $
In offices outside North America(1)
Residential mortgages$2 $$4 $
Personal, small business and other1 — 1 
Total$3 $$5 $
Total Citigroup$7 $$13 $12 

(1)North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.

Sales and Purchases of Consumer Loans
During the three and six months ended June 30, 2026, the Company sold and/or reclassified to held-for-sale (HFS) approximately $561 million and $774 million of consumer loans, respectively. During the three and six months ended June 30, 2025, the Company sold and/or reclassified to HFS approximately $10 million and $42 million of consumer loans, respectively. Accordingly, there were immaterial releases of the associated allowance for credit losses for the three and six months ended June 30, 2026 and 2025. The transfers exclude certain consumer mortgage loans for which Citi has elected the fair value option (see Note 22), which do not have an associated allowance for credit losses. The transfers also exclude consumer loans held by businesses HFS (see “Significant Disposals” in Note 2).
Except for the acquisition of approximately $7 billion of the additional American Airlines co-branded card portfolio during the quarter, the Company did not have significant purchases of consumer loans classified as held-for-investment for the three and six months ended June 30, 2026 or 2025.

Consumer Credit Scores (FICO)
The following tables provide details on the FICO scores for Citi’s U.S. consumer loan portfolio based on end-of-period receivables by year of origination. FICO scores are updated monthly for substantially all of the portfolio. Loans that did not have FICO scores as of the prior period have been updated with FICO scores as they become available.

With respect to Citi’s consumer loan portfolio outside of the U.S. as of June 30, 2026 and December 31, 2025 ($83.4 billion and $80.8 billion, respectively), various country-specific or regional credit risk metrics and acquisition and behavior scoring models are leveraged as one of the factors to evaluate the credit quality of customers (see “Consumer Loans and Ratios Outside of North America” below). As a result, details of relevant credit quality indicators for those loans are not comparable to the below FICO score distribution for the U.S. portfolio.

FICO score distributionU.S. portfolio
June 30, 2026
In millions of dollarsLess than
660
660
to 739
Greater
than or equal to 740
Classifiably managed(1)
FICO not available(2)
Total
loans
Residential first mortgages
2026$43 $1,035 $7,121 
2025180 2,040 12,523 
2024139 1,349 6,751 
2023219 1,784 10,289 
2022397 2,746 14,682 
Prior1,921 8,012 42,317 
Total residential first mortgages$2,899 $16,966 $93,683 $ $6,968 $120,516 
Home equity line of credit (pre-reset)$172 $533 $1,228 
Home equity line of credit (post-reset)34 34 38 
Home equity term loans36 64 84 
2026   
2025   
2024   
2023   
2022   
Prior36 64 84 
Total home equity loans$242 $631 $1,350 $ $48 $2,271 
Credit cards$22,845 $60,625 $88,619 
Revolving loans converted to term loans(3)
1,816 914 178 
Total credit cards(4)
$24,661 $61,539 $88,797 $ $2,076 $177,073 
Personal, small business and other
2026$8 $196 $1,004 
202554 422 947 
202460 264 417 
202337 120 155 
202224 54 55 
Prior66 144 134 
Total personal, small business and other(5)(6)
$249 $1,200 $2,712 $26,704 $2,425 $33,290 
Total(7)
$28,051 $80,336 $186,542 $26,704 $11,517 $333,150 
FICO score distribution—U.S. portfolioDecember 31, 2025
In millions of dollarsLess than
660
660
to 739
Greater
than or equal to 740
Classifiably managed(1)
FICO not available(2)
Total
loans
Residential first mortgages
2025$112 $2,309 $13,564 
20241431,6007,973
20232272,04511,184
20223682,87715,199
20213272,48313,891
Prior1,6176,20130,153
Total residential first mortgages$2,794 $17,515 $91,964 $— $7,116 $119,389 
Home equity line of credit (pre-reset)$232 $682 $1,506 
Home equity line of credit (post-reset)64 71 69 
Home equity term loans39 70 95 
2025— — — 
2024— — — 
2023— — — 
2022— — — 
2021— — 
Prior39 70 94 
Total home equity loans$335 $823 $1,670 $— $44 $2,872 
Credit cards$23,473 $59,531 $85,390 
Revolving loans converted to term loans(3)
1,742 843 160 
Total credit cards(4)
$25,215 $60,374 $85,550 $— $1,969 $173,108 
Personal, small business and other
2025$43 $475 $1,475 
202482 382 616 
202359 185 234 
202244 99 98 
202115 14 
Prior73 158 123 
Total personal, small business and other(5)(6)
$308 $1,314 $2,560 $25,168 $3,029 $32,379 
Total(7)
$28,652 $80,026 $181,744 $25,168 $12,158 $327,748 

(1)    These personal, small business and other loans without a FICO score available include $26.7 billion and $25.2 billion of loans as of June 30, 2026 and December 31, 2025, respectively, which are classifiably managed within Wealth and are primarily evaluated for credit risk based on their internal risk ratings. See “Classifiably Managed Loans” below.
(2)    FICO scores not available are primarily driven by loans associated with clients whose underlying properties are held in trusts or LLCs, for non-U.S. citizens, and loans guaranteed by government-sponsored entities, for which FICO scores are generally not considered by Citi.
(3)    Not included in the tables above are $41 million and $52 million of revolving credit card loans outside of the U.S. that were converted to term loans as of June 30, 2026 and December 31, 2025, respectively.
(4)    Excludes $535 million and $548 million of balances related to Canada for June 30, 2026 and December 31, 2025, respectively.
(5)    Excludes $778 million and $832 million of balances related to Canada for June 30, 2026 and December 31, 2025, respectively.
(6)    Includes approximately $11 million and $14 million of personal revolving loans that were converted to term loans for June 30, 2026 and December 31, 2025, respectively.
(7)    Excludes $(102) million and $343 million of unallocated portfolio-layer hedges cumulative basis adjustments at June 30, 2026 and December 31, 2025, respectively.
Consumer Gross Credit Losses
The following tables provide details on gross credit losses recognized during the six months ended June 30, 2026 and 2025, by year of loan origination:

In millions of dollarsSix Months Ended June 30, 2026
Residential first mortgages
2026$ 
2025 
20241 
20231 
20221 
Prior21 
Total residential first mortgages$24 
Home equity line of credit (pre-reset)$1 
Home equity line of credit (post-reset) 
Home equity term loans 
Total home equity loans$1 
Credit cards$4,912 
Revolving loans converted to term loans130 
Total credit cards$5,042 
Personal, small business and other
2026$86 
2025148 
2024121 
202360 
202231 
Prior93 
Total personal, small business and other$539 
Total Citigroup$5,606 


In millions of dollarsSix Months Ended June 30, 2025
Residential first mortgages
2025$— 
2024
2023
2022— 
2021
Prior34 
Total residential first mortgages$38 
Home equity line of credit (pre-reset)$
Home equity line of credit (post-reset)
Home equity term loans— 
Total home equity loans$
Credit cards$4,761 
Revolving loans converted to term loans159 
Total credit cards$4,920 
Personal, small business and other
2025$71 
2024119 
202389 
202251 
202120 
Prior75 
Total personal, small business and other$425 
Total Citigroup$5,387 
Loan-to-Value (LTV) Ratios—U.S. Consumer Mortgages
LTV ratios (loan balance divided by appraised value) are calculated at origination and updated by applying market price data.
The following tables provide details on the LTV ratios for Citi’s U.S. consumer mortgage portfolios by year of origination. LTV ratios are updated monthly using the most recent national home price index data available for substantially all of the portfolio, applied at the Metropolitan Statistical Area level, if available, or the state level if not.

LTV distributionU.S. portfolio(1)
June 30, 2026
In millions of dollarsLess than
 or equal
to 80%
> 80% but less
than or equal to 100%
Greater
than
100%
LTV not available(1)
Total
Residential first mortgages
2026$6,756 $1,499 $ 
202512,358 2,661 3 
20247,071 1,457 1 
202311,808 918  
202217,844 1,036 21 
Prior55,665 387 27 
Total residential first mortgages$111,502 $7,958 $52 $1,004 $120,516 
Home equity loans (pre-reset)$1,910 $15 $12 
Home equity loans (post-reset)268 8 14 
Total home equity loans$2,178 $23 $26 $44 $2,271 
Total(2)
$113,680 $7,981 $78 $1,048 $122,787 

LTV distributionU.S. portfolio(1)
December 31, 2025
In millions of dollarsLess than
 or equal
to 80%
> 80% but less
than or equal to 100%
Greater
than
100%
LTV not available(1)
Total
Residential first mortgages
2025$12,061 $4,163 $— 
20247,845 2,181 
202312,637 1,288 
202218,144 1,378 23 
202117,495 276 
Prior40,567 348 28 
Total residential first mortgages$108,749 $9,634 $63 $943 $119,389 
Home equity loans (pre-reset)$2,348 $42 $32 
Home equity loans (post-reset)375 13 21 
Total home equity loans$2,723 $55 $53 $41 $2,872 
Total(2)
$111,472 $9,689 $116 $984 $122,261 

(1)Residential first mortgages with no LTV information available include government-guaranteed loans that do not require LTV information for credit risk assessment and fair value loans.
(2)Excludes $(102) million and $343 million of unallocated portfolio-layer cumulative basis adjustments at June 30, 2026 and December 31, 2025, respectively.
Loan-to-Value (LTV) Ratios—Outside of U.S. Consumer Mortgages
The following tables provide details on the LTV ratios for Citi’s consumer mortgage portfolio outside of the U.S. by year of origination:

LTV distributionoutside of U.S. portfolio(1)
June 30, 2026
In millions of dollarsLess than
 or equal
to 80%
> 80% but less
than or equal to 100%
Greater
than
100%
LTV not availableTotal
Residential mortgages
2026$1,499 $125 $1 
20252,549 145  
20242,746 105  
20232,133 583  
20222,256 828 6 
Prior9,195 1,098 21 
Total$20,378 $2,884 $28 $576 $23,866 

LTV distributionoutside of U.S. portfolio(1)
December 31, 2025
In millions of dollarsLess than
 or equal
to 80%
> 80% but less
than or equal to 100%
Greater
than
100%
LTV not availableTotal
Residential mortgages
2025$2,576 $207 $— 
20242,825 275 — 
20232,062 727 150 
20222,283 630 415 
20212,168 648 345 
Prior7,712 456 67 
Total$19,626 $2,943 $977 $495 $24,041 

(1)Mortgage portfolios outside of the U.S. are primarily in Wealth. As of June 30, 2026 and December 31, 2025, mortgage portfolios outside of the U.S. had an average LTV of approximately 53% and 56%, respectively.
Consumer Loans and Ratios Outside of North America

Delinquency-managed loans and ratios
In millions of dollars at June 30, 2026
Total
loans outside of North America(1)
Classifiably managed loans(2)
Delinquency-managed loans30–89 
days past
 due ratio
≥ 90 days
past
 due ratio
2Q26 NCL ratio2Q25 NCL ratio
Residential mortgages(3)
$23,866 $ $23,866 0.16 %0.34 %0.10 %0.22 %
Credit cards14,814  14,814 1.83 2.40 7.06 5.83 
Personal, small business and other(4)
43,479 26,022 17,457 0.75 0.28 1.20 1.00 
Total$82,159 $26,022 $56,137 0.78 %0.87 %1.95 %1.59 %
Delinquency-managed loans and ratios
In millions of dollars at December 31, 2025
Total
loans outside
of North America(1)
Classifiably managed loans(2)
Delinquency-managed loans30–89 
days past
 due ratio
≥ 90 days
past
 due ratio
Residential mortgages(3)
$24,041 $— $24,041 0.15 %0.32 %
Credit cards14,701 — 14,701 1.74 2.16 
Personal, small business and other(4)
40,320 22,297 18,023 0.71 0.27 
Total$79,062 $22,297 $56,765 0.74 %0.78 %

(1)    Mexico is included in offices outside of North America.
(2)    Classifiably managed loans are primarily evaluated for credit risk based on their internal risk classification. See “Classifiably Managed Loans” below.
(3)    Includes $18.3 billion and $18.6 billion as of June 30, 2026 and December 31, 2025, respectively, of residential mortgages related to Wealth.
(4)    Includes $33.1 billion and $30.6 billion as of June 30, 2026 and December 31, 2025, respectively, of loans related to Wealth.


Classifiably Managed Loans
The following table provides details on classifiably managed loans included in the total consumer loan population as of June 30, 2026:

Classifiably managed
In millions of dollars at June 30, 2026
TotalInvestment grade %Delinquency managedTotal loans
In North America offices
Residential first mortgages$— — %$120,516 $120,516 
Home equity loans— — 2,271 2,271 
Credit cards— — 177,608 177,608 
Personal, small business and other 27,482 80 6,586 34,068 
Total$334,463 
In offices outside of North America
Residential mortgages$— — %$23,866 $23,866 
Credit cards— — 14,814 14,814 
Personal, small business and other26,022 58 17,457 43,479 
Total$82,159 
Total excluding portfolio-layer hedges cumulative basis adjustments$53,504 69 %$363,118 $416,622 
Unallocated portfolio-layer hedges cumulative basis adjustments$(102)
Total Citigroup$416,520 
Consumer Loan Modifications to Borrowers Experiencing Financial Difficulty
Citi’s significant consumer modification programs are described below.

Credit Cards
Citi evaluates and assists credit card borrowers who are experiencing financial difficulty by offering long-term loan modification programs. These modifications generally involve reducing the interest rate on the credit card, placing the customer on a fixed payment plan not to exceed 60 months and canceling the customer’s available line of credit. Citi also grants modifications to credit card borrowers working with third-party renegotiation agencies that seek to restructure customers’ entire unsecured debt. In certain situations, Citi may forgive a portion of an outstanding balance if the borrower pays a required amount.

Residential Mortgages
Citi utilizes a third-party subservicer for the servicing of its residential mortgage loans. Through this third-party subservicer, Citi evaluates and assists residential mortgage borrowers who are experiencing financial difficulty primarily by offering interest rate reductions, principal and/or interest forbearance, term extensions or combinations thereof. Borrowers enrolled in forbearance programs typically have payments suspended until the end of the forbearance period. In the U.S., before permanently modifying the contractual payment terms of a mortgage loan, Citi enters into a trial modification with the borrower, generally a three-month period during which the borrower makes monthly payments under the anticipated modified payment terms. Upon successful completion of the trial period, and the borrower’s formal acceptance of the modified terms, Citi and the borrower enter into a permanent modification. Citi expects the majority of loans entering trial modifications to ultimately be enrolled in a permanent modification.
During the three and six months ended June 30, 2026, $4 million and $7 million, respectively, of mortgage loans were enrolled in trial programs. During the three and six months ended June 30, 2025, $20 million and $28 million, respectively, of mortgage loans were enrolled in trial programs. Mortgage loans of $1 million and $3 million had gone through Chapter 7 bankruptcy during the three and six months ended June 30, 2026, and $2 million and $5 million during the three and six months ended June 30, 2025, respectively.
Types of Consumer Loan Modifications and Their Financial Effect
The following tables provide details on permanent consumer loan modifications granted during the three and six months ended June 30, 2026 and 2025 to borrowers experiencing financial difficulty by type of modification granted and the financial effect of those modifications:

For the Three Months Ended June 30, 2026
In millions of dollars, except weighted averagesModifications as % of loans
Total modifications balance at June 30, 2026(1)(2)(3)
Interest rate reductionTerm extensionPayment delayCombination: interest rate reduction and term extensionWeighted-average interest rate reduction %
Weighted-average term extension (months)
Weighted-average delay in payments (months)
In North America offices(4)
Residential first mortgages(5)
0.10 %$120 $1 $11 $97 $11 1 %15811
Home equity loans0.04 1   1    11
Credit cards0.25 452 452    24   
Personal, small business and other0.02 8    8 9 16 
Total0.17 %$581 $453 $11 $98 $19 
In offices outside North America(4)
Residential mortgages0.04 %$10 $ $ $8 $2  %21312
Credit cards0.09 13 7   6 33 24 
Personal, small business and other0.06 26 6   20 6 27 
Total0.06 %$49 $13 $ $8 $28 

For the Three Months Ended June 30, 2025
In millions of dollars, except weighted averagesModifications as % of loans
Total modifications balance at June 30, 2025(1)(2)(3)
Interest rate reductionTerm extensionPayment delayCombination: interest rate reduction and term extensionWeighted-average interest rate reduction %
Weighted-average term extension (months)
Weighted-average delay in payments (months)
In North America offices(4)
Residential first mortgages(5)
0.25 %$294 $— $18 $270 $— %1556
Home equity loans0.07 — — — — — 6
Credit cards0.26 435 435 — — — 25 — — 
Personal, small business and other0.03 10 — — — 10 18 
Total0.23 %$741 $435 $18 $272 $16 
In offices outside North America(4)
Residential mortgages0.05 %$11 $— $— $11 $— — %— 12
Credit cards0.06 — — — 23 — — 
Personal, small business and other0.02 — — 27— 
Total0.04 %$28 $$— $11 $

(1)    The above tables reflect activity for loans outstanding as of the end of the reporting period. During the three months ended June 30, 2026 and 2025, Citi granted forgiveness of $1 million and $1 million in residential first mortgage loans, $43 million and $34 million in credit card loans and $2 million and $2 million in personal, small business and other loans, respectively. As a result, there were no outstanding balances as of June 30, 2026 and 2025.
(2)    Commitments to lend to borrowers experiencing financial difficulty that were granted modifications included in the tables above were immaterial at June 30, 2026 and 2025.
(3)    For major consumer portfolios, the ACLL is based on macroeconomic-sensitive models that rely on historical performance and macroeconomic scenarios to forecast expected credit losses. Modifications of consumer loans impact expected credit losses by affecting the likelihood of default.
(4)    North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(5)    Excludes residential first mortgages discharged in Chapter 7 bankruptcy in the three months ended June 30, 2026 and 2025.
For the Six Months Ended June 30, 2026
In millions of dollars, except weighted averagesModifications as % of loans
Total modifications balance at June 30, 2026(1)(2)(3)
Interest rate reductionTerm extensionPayment delayCombination: interest rate reduction and term extensionWeighted-average interest rate reduction %Weighted-average term extension (months)Weighted-average delay in payments (months)
In North America offices(4)
Residential first mortgages(5)
0.20 %$242 $3 $22 $200 $17 1 %16312
Home equity loans0.09 2   2    11
Credit cards0.50 896 896    24   
Personal, small business and other0.04 14    14 9 17 
Total0.35 %$1,154 $899 $22 $202 $31 
In offices outside North America(4)
Residential mortgages0.13 %$30 $ $ $24 $6 2 %19712
Credit cards0.18 26 13   13 35 23 
Personal, small business and other0.10 43 11   32 7 27 
Total0.12 %$99 $24 $ $24 $51 

For the Six Months Ended June 30, 2025
In millions of dollars, except weighted averagesModifications as % of loans
Total modifications balance at June 30, 2025(1)(2)(3)
Interest rate reductionTerm extensionPayment delayCombination: interest rate reduction and term extensionWeighted-average interest rate reduction %Weighted-average term extension (months)Weighted-average delay in payments (months)
In North America offices(4)
Residential first mortgages(5)
0.31 %$364 $$29 $321 $13 %1446
Home equity loans0.13 — — — — — 8
Credit cards0.51 857 856 — — 25 — 4
Personal, small business and other0.06 19 — — 18 18— 
Total0.39 %$1,244 $858 $29 $326 $31 
In offices outside North America(4)
Residential mortgages0.10 %$24 $— $— $22 $%19112
Credit cards0.10 13 13 — — — 24 — — 
Personal, small business and other0.04 15 — — 12 28— 
Total0.07 %$52 $16 $— $22 $14 

(1)    The above tables reflect activity for loans outstanding as of the end of the reporting period. During the six months ended June 30, 2026 and 2025, Citi granted forgiveness of $2 million and $1 million in residential first mortgage loans, $82 million and $62 million in credit card loans and $3 million and $2 million in personal, small business and other loans, respectively. As a result, there were no outstanding balances as of June 30, 2026 and 2025.
(2)    Commitments to lend to borrowers experiencing financial difficulty that were granted modifications included in the tables above were immaterial at June 30, 2026 and 2025.
(3)    For major consumer portfolios, the ACLL is based on macroeconomic-sensitive models that rely on historical performance and macroeconomic scenarios to forecast expected credit losses. Modifications of consumer loans impact expected credit losses by affecting the likelihood of default.
(4)    North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(5)    Excludes residential first mortgages discharged in Chapter 7 bankruptcy in the six months ended June 30, 2026 and 2025.
Performance of Modified Consumer Loans
The following tables present the delinquencies and gross credit losses of permanently modified consumer loans to borrowers experiencing financial difficulty, including loans that were modified during the 12 months ended June 30, 2026 and the year ended December 31, 2025:

As of June 30, 2026
In millions of dollarsTotal Current
3089 days
past due
90+ days
past due
Gross
credit losses
In North America offices(1)
Residential first mortgages$376 $252 $31 $93 $ 
Home equity loans2 1  1  
Credit cards1,555 1,266 185 104 269 
Personal, small business and other26 24 2  2 
Total(2)
$1,959 $1,543 $218 $198 $271 
In offices outside North America(1)
Residential mortgages$30 $27 $2 $1 $1 
Credit cards36 30 4 2 1 
Personal, small business and other43 41 2  1 
Total(2)
$109 $98 $8 $3 $3 

As of December 31, 2025
In millions of dollarsTotal Current
3089 days
past due
90+ days
past due
Gross
credit losses
In North America offices(1)
Residential first mortgages$380 $128 $28 $224 $— 
Home equity loans— — 
Credit cards1,525 1,190 212 123 277 
Personal, small business and other29 26 
Total(2)
$1,937 $1,345 $242 $350 $279 
In offices outside North America(1)
Residential mortgages$35 $32 $$$
Credit cards27 23 
Personal, small business and other40 32 
Total(2)
$102 $87 $11 $$

(1)    North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(2)    Typically, upon modification a loan re-ages to current. However, FFIEC guidelines for re-aging certain loans require that at least three consecutive minimum monthly payments, or the equivalent amount, be received. In these cases, the loan will remain delinquent until the payment criteria for re-aging have been satisfied.
Defaults of Modified Consumer Loans
The following tables present default activity for permanently modified consumer loans to borrowers experiencing financial difficulty by type of modification granted, including loans that were modified and subsequently defaulted during the three and six months ended June 30, 2026 and 2025. Default is defined as 60 days past due:

For the Three Months Ended June 30, 2026
In millions of dollars
Total(1)(2)
Interest rate reductionTerm
extension
Payment
delay
 Combination: interest rate reduction and term extension Combination: term extension and payment delayCombination: interest rate reduction, term extension and payment delay
In North America offices(3)
Residential first mortgages$4 $ $2 $ $2 $ $ 
Home equity loans       
Credit cards(4)
87 87      
Personal, small business and other1    1   
Total$92 $87 $2 $ $3 $ $ 
In offices outside North America(3)
Residential mortgages$1 $ $ $1 $ $ $ 
Credit cards(4)
1 1      
Personal, small business and other2    2   
Total$4 $1 $ $1 $2 $ $ 

For the Three Months Ended June 30, 2025
In millions of dollars
Total(1)(2)
Interest rate reductionTerm
extension
Payment
delay
 Combination: interest rate reduction and term extension Combination: term extension and payment delayCombination: interest rate reduction, term extension and payment delay
In North America offices(3)
Residential first mortgages$11 $— $$— $$— $— 
Home equity loans— — — — — — — 
Credit cards(4)
83 83 — — — — — 
Personal, small business and other— — — — — 
Total$95 $83 $$— $$— $— 
In offices outside North America(3)
Residential mortgages$$— $— $$— $— $— 
Credit cards(4)
— — — — — 
Personal, small business and other— — — — — 
Total$$$— $$$— $— 
For the Six Months Ended June 30, 2026
In millions of dollars
Total(1)(2)
Interest rate reductionTerm
extension
Payment
delay
 Combination: interest rate reduction and term extension Combination: term extension and payment delayCombination: interest rate reduction, term extension and payment delay
In North America offices(3)
Residential first mortgages$18 $ $10 $ $8 $ $ 
Home equity loans       
Credit cards(4)
115 115      
Personal, small business and other1    1   
Total$134 $115 $10 $ $9 $ $ 
In offices outside North America(3)
Residential mortgages$3 $ $ $2 $1 $ $ 
Credit cards(4)
4 2   2   
Personal, small business and other5 1   4   
Total$12 $3 $ $2 $7 $ $ 

For the Six Months Ended June 30, 2025
In millions of dollars
Total(1)(2)
Interest rate reductionTerm
extension
Payment
delay
 Combination: interest rate reduction and term extension Combination: term extension and payment delayCombination: interest rate reduction, term extension and payment delay
In North America offices(3)
Residential first mortgages$17 $— $11 $— $$— $— 
Home equity loans— — — — — — — 
Credit cards(4)
127 127 — — — — — 
Personal, small business and other— — — — — 
Total$145 $127 $11 $— $$— $— 
In offices outside North America(3)
Residential mortgages$$— $— $$— $— $— 
Credit cards(4)
— — — — — 
Personal, small business and other— — — — — 
Total$$$— $$$— $— 

(1)    The above tables reflect activity for loans outstanding as of the end of the reporting period.
(2)    Modified residential first mortgages that default are typically liquidated through foreclosure or a similar type of liquidation.
(3)    North America includes the U.S., Canada and Puerto Rico. Mexico is included in offices outside North America.
(4)    Modified credit card loans that default continue to be charged off in accordance with Citi’s consumer charge-off policy.