| REVENUES FROM CONTRACTS WITH CUSTOMERS |
REVENUES FROM CONTRACTS WITH CUSTOMERS Disaggregation of Revenue The following tables present disaggregated revenue by category: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, 2026 | | | Enterprise, Education and Technology | | Media and Telecom | | | Amount | | Percentage of revenue | | Amount | | Percentage of revenue | | | | | | | | | | | Subscription | | $ | 36,426 | | | 99.0 | % | | $ | 9,216 | | | 91.3 | % | | Professional services | | 378 | | | 1.0 | % | | 874 | | | 8.7 | % | | | | | | | | | | | | $ | 36,804 | | | 100 | % | | $ | 10,090 | | | 100 | % |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, 2025 | | | Enterprise, Education and Technology | | Media and Telecom | | | Amount | | Percentage of revenue | | Amount | | Percentage of revenue | | | | | | | | | | | Subscription | | $ | 32,574 | | | 98.0 | % | | $ | 9,810 | | | 87.4 | % | | Professional services | | 668 | | | 2.0 | % | | 1,410 | | | 12.6 | % | | | | | | | | | | | | $ | 33,242 | | | 100 | % | | $ | 11,220 | | | 100 | % |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Six Months Ended June 30, 2026 | | | Enterprise, Education and Technology | | Media and Telecom | | | Amount | | Percentage of revenue | | Amount | | Percentage of revenue | | | | | | | | | | | Subscription | | $ | 70,104 | | | 98.8 | % | | $ | 18,727 | | | 91.1 | % | | Professional services | | 851 | | | 1.2 | % | | 1,838 | | | 8.9 | % | | | | | | | | | | | | $ | 70,955 | | | 100 | % | | $ | 20,565 | | | 100 | % |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Six Months Ended June 30, 2025 | | | Enterprise, Education and Technology | | Media and Telecom | | | Amount | | Percentage of revenue | | Amount | | Percentage of revenue | | | | | | | | | | | Subscription | | $ | 66,181 | | | 97.8 | % | | $ | 21,109 | | | 88.7 | % | | Professional services | | 1,477 | | | 2.2 | % | | 2,679 | | | 11.3 | % | | | | | | | | | | | | $ | 67,658 | | | 100 | % | | $ | 23,788 | | | 100 | % |
The following tables summarize revenue by region based on the billing address of customers: | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | | 2026 | | 2025 | | | Amount | | Percentage of revenue | | Amount | | Percentage of revenue | | | | | | | | | | | United States (“US”) | | $ | 27,554 | | | 58.8 | % | | $ | 24,182 | | | 54.4 | % | | Europe, the Middle East and Africa ("EMEA") | | 16,866 | | | 36.0 | % | | 16,987 | | | 38.2 | % | | Other | | 2,474 | | | 5.2 | % | | 3,293 | | | 7.4 | % | | | | | | | | | | | | $ | 46,894 | | | 100 | % | | $ | 44,462 | | | 100 | % |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Six Months Ended June 30, | | | 2026 | | 2025 | | | Amount | | Percentage of revenue | | Amount | | Percentage of revenue | | | | | | | | | | | US | | $ | 51,153 | | | 55.9 | % | | $ | 48,372 | | | 52.9 | % | | EMEA | | 35,199 | | | 38.5 | % | | 35,755 | | | 39.1 | % | | Other | | 5,168 | | | 5.6 | % | | 7,319 | | | 8.0 | % | | | | | | | | | | | | $ | 91,520 | | | 100 | % | | $ | 91,446 | | | 100 | % |
Remaining Performance Obligations Remaining performance obligations represent the amount of contracted future revenue that has not yet been recognized, including both deferred revenue and contracted amounts that will be invoiced and recognized as revenue in future periods. As of June 30, 2026, the aggregate amount of the transaction price allocated to remaining performance obligations was $164,327, which consists of both billed consideration in the amount of $59,752 and unbilled consideration in the amount of $104,575 that the Company expects to recognize as revenue but that was not yet recognized on the balance sheet. The Company expects to recognize 71% of its remaining performance obligations as revenue over the next 12 months and the remainder over the next four years. Costs to Obtain a Contract The following table represents a roll forward of costs to obtain a contract:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | Six Months Ended June 30, | | | 2026 | | 2025 | | 2026 | | 2025 | | | | | | | | | | | Beginning balance | | $ | 15,057 | | | $ | 20,603 | | | $ | 16,800 | | | $ | 22,202 | | | Additions to deferred contract acquisition costs during the period | | 632 | | | 897 | | | 1,326 | | | 2,001 | | | Amortization of deferred contract acquisition costs | | (2,163) | | | (2,627) | | | (4,600) | | | (5,330) | | | | | | | | | | | | Ending balance | | $ | 13,526 | | | $ | 18,873 | | | $ | 13,526 | | | $ | 18,873 | | | | | | | | | | | | Deferred contract acquisition costs, current | | $ | 6,282 | | | $ | 8,807 | | | $ | 6,282 | | | $ | 8,807 | | | Deferred contract acquisition costs, noncurrent | | 7,244 | | | 10,066 | | | 7,244 | | | 10,066 | | | | | | | | | | | | Total deferred costs to obtain a contract | | $ | 13,526 | | | $ | 18,873 | | | $ | 13,526 | | | $ | 18,873 | |
Costs to Fulfill a Contract The following table represents a roll forward of costs to fulfill a contract:
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | Six Months Ended June 30, | | | 2026 | | 2025 | | 2026 | | 2025 | | | | | | | | | | | Beginning balance | | $ | 907 | | | $ | 1,918 | | | $ | 1,110 | | | $ | 2,167 | | | Amortization of deferred costs to fulfill a contract | | (203) | | | (343) | | | (406) | | | (592) | | | | | | | | | | | | Ending balance | | $ | 704 | | | $ | 1,575 | | | $ | 704 | | | $ | 1,575 | | | | | | | | | | | | Deferred fulfillment costs, current | | 487 | | | 863 | | | 487 | | | 863 | | | Deferred fulfillment costs, noncurrent | | 217 | | | 712 | | | 217 | | | 712 | | | | | | | | | | | | Total deferred costs to fulfill a contract | | $ | 704 | | | $ | 1,575 | | | $ | 704 | | | $ | 1,575 | |
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