v3.26.1
Segment Information and Geographic Data
 6 Months Ended
Jun. 30, 2026
Segment Reporting [Abstract]  
Segment Information and Geographic Data

15. Segment Information and Geographic Data

The Company provides a customer platform that helps businesses connect and grow better. The Company generates revenue from subscriptions to its customer platform and related professional services and other revenue consisting mainly of customer on-boarding, training and consulting services and Revenue Hub.

The Company operates as one operating segment. Operating segments are defined as components of an enterprise for which separate financial information is regularly evaluated by the chief operating decision maker (“CODM”), which is the Company’s chief executive officer, in deciding how to allocate resources and assess performance. The Company’s CODM evaluates the Company’s financial information and resources and assesses the performance of these resources on a consolidated basis. There is no expense or asset information supplemental to those disclosed in these consolidated financial statements that is regularly provided to the CODM. The allocation of resources and assessment of performance of the operating segment is based on consolidated net income (loss) as shown in the consolidated statements of operations. The CODM considers net income (loss) in the annual forecasting process and reviews actual results when making decisions about allocating resources. Since the Company operates as one operating segment, financial segment information, including profit or loss and asset information, can be found in the consolidated financial statements.

 

Geographic information

Revenues by geographical region:

 

 

Three Months Ended June 30,

 

 

Six Months Ended June 30,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

 

(in thousands)

 

 

 

 

 

 

 

Americas

 

$

533,662

 

 

$

457,316

 

 

$

1,050,185

 

 

$

895,787

 

Europe

 

 

301,051

 

 

 

243,930

 

 

 

593,682

 

 

 

463,597

 

Asia Pacific

 

 

77,027

 

 

 

59,620

 

 

 

148,868

 

 

 

115,619

 

Total

 

$

911,740

 

 

$

760,866

 

 

$

1,792,735

 

 

$

1,475,003

 

Percentage of revenues generated outside of the Americas

 

 

41

%

 

 

40

%

 

 

41

%

 

 

39

%

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenues from customers outside the United States

 

 

49

%

 

 

48

%

 

 

49

%

 

 

47

%

Revenues of Americas attributed to the United States

 

 

96

%

 

 

96

%

 

 

96

%

 

 

97

%

Revenues of Europe attributed to Ireland

 

 

47

%

 

 

51

%

 

 

47

%

 

 

52

%

 

Total long-lived assets by geographical region:
 

 

 

June 30, 2026

 

 

December 31, 2025

 

 

 

(in thousands)

 

Americas

 

$

250,875

 

 

$

238,095

 

Europe

 

 

84,488

 

 

 

95,798

 

Asia Pacific

 

 

7,314

 

 

 

8,797

 

Total long-lived assets

 

$

342,677

 

 

$

342,690

 

Percentage of long-lived assets held outside of the Americas

 

 

27

%

 

 

31

%

 

 

 

 

 

 

 

Long-lived assets of Americas attributed to the United States

 

 

97

%

 

 

97

%

Long-lived assets of Europe attributed to Ireland

 

 

82

%

 

 

82

%