v3.26.1
Segment Reporting - Summary of Key Financial Performance Measures of Segment (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2026
Mar. 31, 2026
Jun. 30, 2025
Mar. 31, 2025
Jun. 30, 2026
Jun. 30, 2025
Segment Reporting [Line Items]            
Revenue $ 39,844   $ 38,308   $ 78,527 $ 79,652
Cost of revenue 23,624   25,640   47,186 53,422
Research and development 5,582   6,465   11,728 14,723
Sales and marketing 5,225   6,375   9,671 11,145
General and administrative 11,874   11,513   21,497 28,407
Stock compensation 3,233   2,161   6,290 4,997
Depreciation and amortization         4,514 4,009
Total operating expense 22,681   24,353   42,896 54,275
Impairment charge 0   0   0 24,929
Loss from operations (6,461)   (11,685)   (11,555) (52,974)
Net loss (5,641) $ (4,448) (10,860) $ (40,184) (10,089) (51,044)
Professional Services            
Segment Reporting [Line Items]            
Revenue 8,636   4,327   14,669 8,220
Cost of revenue 6,860   6,237   12,758 13,530
Reportable Segment            
Segment Reporting [Line Items]            
Revenue 39,844   38,308   78,527 79,652
Cost of revenue 23,624   25,640   47,186 53,422
Gross profit 16,220   12,668   31,341 26,230
Research and development 5,038   5,695   10,480 12,781
Sales and marketing 4,949   6,194   9,131 10,736
General and administrative 8,271   9,229   14,622 23,836
Stock compensation 3,153   2,035   6,110 4,578
Depreciation and amortization 1,270   1,200   2,553 2,344
Total operating expense 22,681   24,353   42,896 54,275
Impairment charge           24,929
Loss from operations (6,461)   (11,685)   (11,555) (52,974)
Other segment items 820   825   1,466 1,930
Net loss (5,641)   (10,860)   (10,089) (51,044)
Reportable Segment | Hardware            
Segment Reporting [Line Items]            
Revenue 13,624   15,143   29,005 33,973
Cost of revenue 11,914   12,868   24,490 26,828
Reportable Segment | Professional Services            
Segment Reporting [Line Items]            
Revenue 8,636   4,327   14,669 8,220
Cost of revenue 6,860   6,237   12,758 13,530
Reportable Segment | Deferred hub amortization            
Segment Reporting [Line Items]            
Revenue 1,456   4,619   3,506 9,277
Cost of revenue 859   2,300   2,062 4,740
Reportable Segment | SaaS - Smart Apartments            
Segment Reporting [Line Items]            
Revenue 12,032   9,990   23,084 19,747
Reportable Segment | SaaS - Smart Operations            
Segment Reporting [Line Items]            
Revenue 2,294   2,625   4,696 5,424
Reportable Segment | SaaS - All Other            
Segment Reporting [Line Items]            
Revenue 1,802   1,604   3,567 3,011
Reportable Segment | SaaS            
Segment Reporting [Line Items]            
Revenue 16,128   14,219   31,347 28,182
Cost of revenue $ 3,991   $ 4,235   $ 7,876 $ 8,324