Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		6 Months Ended
	Jun. 30, 2026	Jun. 30, 2025	Jun. 30, 2026	Jun. 30, 2025
Disaggregation of Revenue [Line Items]
Total revenue	$ 39,844	$ 38,308	$ 78,527	$ 79,652
United States
Disaggregation of Revenue [Line Items]
Total revenue	39,844	38,288	78,465	79,608
International
Disaggregation of Revenue [Line Items]
Total revenue		20	62	44
Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	33,338	31,974	65,718	67,080
Access Control
Disaggregation of Revenue [Line Items]
Total revenue	2,728	2,074	5,103	3,720
Other
Disaggregation of Revenue [Line Items]
Total revenue	1,484	1,635	3,010	3,428
Smart Operations Solutions
Disaggregation of Revenue [Line Items]
Total revenue	2,294	2,625	4,696	5,424
Hardware
Disaggregation of Revenue [Line Items]
Total revenue	13,624	15,143	29,005	33,973
Hardware \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	12,283	13,558	26,654	31,255
Hardware \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	1,051	1,193	1,757	1,832
Hardware \| Other
Disaggregation of Revenue [Line Items]
Total revenue	290	392	594	886
Professional Services
Disaggregation of Revenue [Line Items]
Total revenue	8,636	4,327	14,669	8,220
Professional Services \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	7,567	3,807	12,474	6,801
Professional Services \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	907	267	1,833	743
Professional Services \| Other
Disaggregation of Revenue [Line Items]
Total revenue	162	253	362	676
Hosted Services
Disaggregation of Revenue [Line Items]
Total revenue	17,584	18,838	34,853	37,459
Hosted Services \| Smart Apartments
Disaggregation of Revenue [Line Items]
Total revenue	13,488	14,609	26,590	29,024
Hosted Services \| Access Control
Disaggregation of Revenue [Line Items]
Total revenue	770	614	1,513	1,145
Hosted Services \| Other
Disaggregation of Revenue [Line Items]
Total revenue	1,032	990	2,054	1,866
Hosted Services \| Smart Operations Solutions
Disaggregation of Revenue [Line Items]
Total revenue	$ 2,294	$ 2,625	$ 4,696	$ 5,424