CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS - USD ($) shares in Thousands, $ in Thousands |
3 Months Ended | 6 Months Ended | ||
|---|---|---|---|---|
Jun. 30, 2026 |
Jun. 30, 2025 |
Jun. 30, 2026 |
Jun. 30, 2025 |
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| Revenue: | ||||
| Total revenue | $ 33,566 | $ 60,782 | $ 121,584 | $ 173,901 |
| Operating costs and expenses: | ||||
| Marketing and advertising | 11,781 | 21,425 | 37,174 | 62,614 |
| Customer care and enrollment | 22,298 | 27,910 | 54,582 | 65,131 |
| Technology and content | 11,301 | 11,354 | 22,636 | 23,955 |
| General and administrative | 15,583 | 21,582 | 31,095 | 38,892 |
| Impairment, restructuring and other charges | 60 | 1,555 | 6,432 | 1,555 |
| Total operating costs and expenses | 61,023 | 83,826 | 151,919 | 192,147 |
| Loss from operations | (27,457) | (23,044) | (30,335) | (18,246) |
| Interest expense | (4,054) | (2,348) | (8,089) | (4,996) |
| Other income, net | 832 | 1,340 | 1,672 | 2,916 |
| Loss before income taxes | (30,679) | (24,052) | (36,752) | (20,326) |
| Benefit from income taxes | (7,084) | (6,654) | (8,443) | (4,878) |
| Net loss | (23,595) | (17,398) | (28,309) | (15,448) |
| Preferred stock dividends | (6,201) | (5,846) | (12,334) | (11,627) |
| Change in preferred stock redemption value | (7,715) | (6,539) | (14,975) | (12,680) |
| Net loss attributable to common stockholders | $ (37,511) | $ (29,783) | $ (55,618) | $ (39,755) |
| Net loss per share attributable to common stockholders: | ||||
| Basic (in dollars per share) | $ (1.18) | $ (0.98) | $ (1.77) | $ (1.32) |
| Diluted (in dollars per share) | $ (1.18) | $ (0.98) | $ (1.77) | $ (1.32) |
| Weighted-average number of shares used in per share amounts: | ||||
| Basic (in shares) | 31,780 | 30,404 | 31,458 | 30,202 |
| Diluted (in shares) | 31,780 | 30,404 | 31,458 | 30,202 |
| Comprehensive loss: | ||||
| Net loss | $ (23,595) | $ (17,398) | $ (28,309) | $ (15,448) |
| Unrealized gain (loss) on available for sale debt securities, net of tax | (3) | 9 | (30) | (28) |
| Foreign currency translation adjustments | 176 | (4) | 323 | 2 |
| Comprehensive loss | (23,422) | (17,393) | (28,016) | (15,474) |
| Commission | ||||
| Revenue: | ||||
| Total revenue | 29,804 | 54,731 | 109,611 | 153,677 |
| Other | ||||
| Revenue: | ||||
| Total revenue | $ 3,762 | $ 6,051 | $ 11,973 | $ 20,224 |
| X | ||||||||||
- Definition The total expense recognized in the period related to providing customer care and enrollment services. These services include pre-sales assistance to applicants who call our customer care center and enrollment services to applicants during the underwriting process. No definition available.
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- Definition The total expense recognized in the period for technology and content. Technology and content expenses consist primarily of compensation and benefits costs for personnel associated with developing and enhancing our website technology as well as maintaining our website. No definition available.
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- Definition Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Total costs of sales and operating expenses for the period. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- References No definition available.
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- Definition The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The aggregate total of expenses of managing and administering the affairs of an entity, including affiliates of the reporting entity, which are not directly or indirectly associated with the manufacture, sale or creation of a product or product line. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- Definition Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest. Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
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- Definition Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Amount of interest expense classified as nonoperating. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The total expense recognized in the period for promotion, public relations, and brand or product advertising. Reference 1: http://www.xbrl.org/2003/role/exampleRef
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- Definition The portion of profit or loss for the period, net of income taxes, which is attributable to the parent. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Amount, after deduction of tax, noncontrolling interests, dividends on preferred stock and participating securities; of income (loss) available to common shareholders. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- References No definition available.
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- Definition The net result for the period of deducting operating expenses from operating revenues. Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
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- Definition Amount, after tax and reclassification adjustment, of gain (loss) in value of unsold investment in debt security measured at fair value with change in fair value recognized in other comprehensive income (available-for-sale), attributable to parent. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- Definition Amount after tax and reclassification adjustments of gain (loss) on foreign currency translation adjustments, foreign currency transactions designated and effective as economic hedges of a net investment in a foreign entity and intra-entity foreign currency transactions that are of a long-term-investment nature, attributable to parent entity. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- Definition Amount of income (expense) related to nonoperating activities, classified as other. Reference 1: http://www.xbrl.org/2003/role/exampleRef
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- Definition Amount, after cash payment, of expenses associated with exit or disposal activities pursuant to an authorized plan and expenses resulting from the write-down of assets. Excludes expenses related to a business combination, a discontinued operation or an asset retirement obligation. Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
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- Definition Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- References No definition available.
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- References No definition available.
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- Definition Amount of decrease to net income for accretion of temporary equity to its redemption value to derive net income apportioned to common stockholders. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition Accretion of temporary equity during the period due to cash, stock, and in-kind dividends. This item is an adjustment to net income necessary to derive net income apportioned to common stockholders and is to be distinguished from Temporary Equity, Accretion of Dividends (Temporary Equity, Accretion of Dividends). Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- Definition The average number of shares or units issued and outstanding that are used in calculating diluted EPS or earnings per unit (EPU), determined based on the timing of issuance of shares or units in the period. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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- References No definition available.
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- Definition Number of [basic] shares or units, after adjustment for contingently issuable shares or units and other shares or units not deemed outstanding, determined by relating the portion of time within a reporting period that common shares or units have been outstanding to the total time in that period. Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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