Segment and Geographic Information (Tables)
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6 Months Ended |
Jun. 30, 2026 |
| Segment Reporting [Abstract] |
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| Schedule of Reportable Segments |
The results of our reportable segments are summarized for the periods presented below (in thousands): | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | | | Six Months Ended June 30, | | | | 2026 | | 2025 | | | | 2026 | | 2025 | | | | Medicare: | | | | | | | | | | | | Total revenue | $ | 31,799 | | | $ | 58,059 | | | | | $ | 113,070 | | | $ | 161,728 | | | | Variable marketing and advertising | (5,793) | | | (13,800) | | | | | (24,522) | | | (47,553) | | | | | Medicare CC&E | (19,832) | | | (25,078) | | | | | (49,444) | | | (59,547) | | | | Cost of revenue | (210) | | | (36) | | | | | (104) | | | 264 | | | | | Medicare segment gross profit | $ | 5,964 | | | $ | 19,145 | | | | | $ | 39,000 | | | $ | 54,892 | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | | | Six Months Ended June 30, | | | | 2026 | | 2025 | | | | 2026 | | 2025 | | | | Employer and Individual: | | | | | | | | | | | | Total revenue | $ | 1,767 | | | $ | 2,723 | | | | | $ | 8,514 | | | $ | 12,173 | | | | Variable marketing and advertising | (613) | | | (717) | | | | | (1,456) | | | (1,907) | | | | | E&I CC&E | (1,939) | | | (2,201) | | | | | (4,081) | | | (4,381) | | | | Cost of revenue | (55) | | | (62) | | | | | (121) | | | (154) | | | | | E&I segment gross profit (loss) | $ | (840) | | | $ | (257) | | | | | $ | 2,856 | | | $ | 5,731 | | | |
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | | | Six Months Ended June 30, | | | | 2026 | | 2025 | | | | 2026 | | 2025 | | | | Consolidated: | | | | | | | | | | | | Total revenue | $ | 33,566 | | | $ | 60,782 | | | | | $ | 121,584 | | | $ | 173,901 | | | | Variable marketing and advertising | (6,406) | | | (14,517) | | | | | (25,978) | | | (49,460) | | | | Segment CC&E | (21,771) | | | (27,279) | | | | | (53,525) | | | (63,928) | | | | Cost of revenue | (265) | | | (98) | | | | | (225) | | | 110 | | | | | Total segment gross profit | $ | 5,124 | | | $ | 18,888 | | | | | $ | 41,856 | | | $ | 60,623 | | | |
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| Schedule of Reconciliation of Operating Profit |
A reconciliation of our total segment gross profit to the Condensed Consolidated Statements of Comprehensive Loss for the periods presented is as follows (in thousands):
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | | | Six Months Ended June 30, | | | | | | 2026 | | 2025 | | | | 2026 | | 2025 | | | | | | | | | | | | | | | | | | | | Total segment gross profit | $ | 5,124 | | | $ | 18,888 | | | | | $ | 41,856 | | | $ | 60,623 | | | | | | Other marketing and advertising (1) | (5,110) | | | (6,810) | | | | | (10,971) | | | (13,264) | | | | | | Other CC&E (2) | (527) | | | (631) | | | | | (1,057) | | | (1,203) | | | | | | | Technology and content | (11,301) | | | (11,354) | | | | | (22,636) | | | (23,955) | | | | | | | General and administrative | (15,583) | | | (21,582) | | | | | (31,095) | | | (38,892) | | | | | | | Impairment, restructuring and other charges | (60) | | | (1,555) | | | | | (6,432) | | | (1,555) | | | | | | | Interest expense | (4,054) | | | (2,348) | | | | | (8,089) | | | (4,996) | | | | | | | Other income, net | 832 | | | 1,340 | | | | | 1,672 | | | 2,916 | | | | | | | Loss before income taxes | $ | (30,679) | | | $ | (24,052) | | | | | $ | (36,752) | | | $ | (20,326) | | | | | |
__________ (1)Other marketing and advertising costs consist of fixed marketing and advertising, previously capitalized labor, depreciation and share-based compensation costs. (2)Other CC&E costs consist of previously capitalized labor, depreciation and share-based compensation costs.
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| Schedule of Long Lived Assets by Geographical Areas |
Long-lived assets by geographical area are summarized as follows (in thousands): | | | | | | | | | | | | | June 30, 2026 | | December 31, 2025 | | United States | $ | 25,659 | | | $ | 27,686 | | | China | 346 | | | 374 | | | Total | $ | 26,005 | | | $ | 28,060 | |
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| Schedule of Revenue By Major Customers |
Carriers representing 10% or more of our total revenue are summarized as follows. The percentages include revenue attributable to each carrier and its subsidiaries. The majority of the revenue was from the Medicare segment. | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | Six Months Ended June 30, | | 2026 | | 2025 | | 2026 | | 2025 | | Humana | 26 | % | | 23 | % | | 34 | % | | 23 | % | | UnitedHealthcare | 25 | % | | 27 | % | | 22 | % | | 25 | % | | Health Care Service Corporation | 13 | % | | 9 | % | | 10 | % | | 3 | % | | Aetna | 3 | % | | 12 | % | | 2 | % | | 13 | % | | | | | | | | |
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