v3.26.1
Revenue (Tables)
6 Months Ended
Jun. 30, 2026
Revenue from Contract with Customer [Abstract]  
Summary of Disaggregation of Revenue

The following table presents the Company’s revenues disaggregated by revenue source:

 

 

 

Three Months Ended June 30,

 

 

Six Months Ended June 30,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

Platform subscription

 

$

25,708

 

 

$

40,460

 

 

$

50,618

 

 

$

72,672

 

Visits

 

 

24,426

 

 

 

22,752

 

 

 

53,309

 

 

 

49,377

 

Other

 

 

1,914

 

 

 

7,686

 

 

 

3,004

 

 

 

15,682

 

Total Revenue

 

$

52,048

 

 

$

70,898

 

 

$

106,931

 

 

$

137,731

 

Summary of Changes in the Allowance for Credit Losses

Changes in the allowance for credit losses were as follows:

 

 

 

Six Months Ended June 30, 2026

 

 

Year Ended December 31, 2025

 

Allowance for credit losses, beginning of the period

 

$

9,463

 

 

$

7,236

 

Provisions

 

 

2,740

 

 

 

2,753

 

Write-offs

 

 

(684

)

 

 

(526

)

Allowance for credit losses, end of the period

 

$

11,519

 

 

$

9,463

 

Summary of Significant Changes in the Company's Deferred Revenue

Changes in the Company’s deferred revenue balance for the six months ended June 30, 2026 and year ended December 31, 2025 were as follows:

 

 

Six Months Ended June 30, 2026

 

 

Year Ended December 31, 2025

 

Total deferred revenue, beginning of the period

 

$

23,443

 

 

$

56,012

 

Additions

 

 

55,576

 

 

 

114,444

 

Recognized

 

 

(52,219

)

 

 

(147,013

)

Total deferred revenue, end of the period

 

$

26,800

 

 

$

23,443

 

 

 

 

 

 

 

 

Current deferred revenue

 

 

26,248

 

 

 

22,625

 

Non-current deferred revenue

 

 

552

 

 

 

818

 

Total

 

$

26,800

 

 

$

23,443