v3.26.1
Revenue
 6 Months Ended
Jun. 30, 2026
Revenue from Contract with Customer [Abstract]  
Revenue

4. Revenue

The following table presents the Company’s revenues disaggregated by revenue source:

 

 

 

Three Months Ended June 30,

 

 

Six Months Ended June 30,

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

Platform subscription

 

$

25,708

 

 

$

40,460

 

 

$

50,618

 

 

$

72,672

 

Visits

 

 

24,426

 

 

 

22,752

 

 

 

53,309

 

 

 

49,377

 

Other

 

 

1,914

 

 

 

7,686

 

 

 

3,004

 

 

 

15,682

 

Total Revenue

 

$

52,048

 

 

$

70,898

 

 

$

106,931

 

 

$

137,731

 

 

Accounts Receivable, Net

Changes in the allowance for credit losses were as follows:

 

 

 

Six Months Ended June 30, 2026

 

 

Year Ended December 31, 2025

 

Allowance for credit losses, beginning of the period

 

$

9,463

 

 

$

7,236

 

Provisions

 

 

2,740

 

 

 

2,753

 

Write-offs

 

 

(684

)

 

 

(526

)

Allowance for credit losses, end of the period

 

$

11,519

 

 

$

9,463

 

 

The Company has rights to consideration for services completed but not billed at the reporting date. Unbilled receivables are recorded as receivables when the Company has the right to invoice the client. The amount of unbilled accounts receivable included within accounts receivable on the condensed consolidated balance sheet was $9,129 and $4,322 as of June 30, 2026 and December 31, 2025, respectively.

Deferred Revenue

Contract liabilities consist of deferred revenue and include collections in advance of performance under the contract. Such amounts are recognized as revenue over the contractual period. For the three months ended June 30, 2026 and 2025, the Company recognized revenue of $7,608 and $7,062, respectively, that was included in the corresponding contract liability balance at the beginning of the periods presented. For the six months ended June 30, 2026 and 2025, the Company recognized revenue of $15,942 and $26,906, respectively, that was included in the corresponding contract liability balance at the beginning of the periods presented.

Changes in the Company’s deferred revenue balance for the six months ended June 30, 2026 and year ended December 31, 2025 were as follows:

 

 

Six Months Ended June 30, 2026

 

 

Year Ended December 31, 2025

 

Total deferred revenue, beginning of the period

 

$

23,443

 

 

$

56,012

 

Additions

 

 

55,576

 

 

 

114,444

 

Recognized

 

 

(52,219

)

 

 

(147,013

)

Total deferred revenue, end of the period

 

$

26,800

 

 

$

23,443

 

 

 

 

 

 

 

 

Current deferred revenue

 

 

26,248

 

 

 

22,625

 

Non-current deferred revenue

 

 

552

 

 

 

818

 

Total

 

$

26,800

 

 

$

23,443

 

Transaction Price Allocated to Remaining Performance Obligations

As of June 30, 2026 and December 31, 2025, the aggregate amount of the transaction price allocated to remaining performance obligations was $84,349 and $85,200, respectively. The substantial majority of the unsatisfied performance obligations will be satisfied over the next three years.

As it pertains to the June 30, 2026 amount, the Company expects to recognize 56% of the transaction price in the 12 month period ended June 30, 2027, in its condensed consolidated statement of operations and comprehensive loss with the remainder recognized thereafter.