v3.26.1
Segment Information
 6 Months Ended
Jun. 30, 2026
Segment Reporting [Abstract]  
Segment Information

3. Segment Information

The Company operates and manages its business as one reportable and operating segment. The Company’s Amwell Platform enables hybrid care delivery for our customers. The measure of segment assets is reported on the balance sheet as total consolidated assets. In addition, the Company derives revenue primarily in the United States and manages the business activities on a consolidated basis.

The Company generates revenues from the use of the Amwell Platform in the form of recurring subscription fees for use. We also generate revenue from the performance of patient visits and other related professional services and hardware sales. The accounting policies are the same as those described in the summary of significant accounting policies.

The Company’s chief operating decision maker (CODM), its Chief Executive Officer, reviews financial information presented on a consolidated basis and decides how to allocate resources based on net loss. Consolidated net loss is used for evaluating financial performance. The monitoring of budgeted versus actual results are used in assessing performance of the Company and in establishing management’s compensation.

The significant expense categories and amounts align with information that is regularly provided to the CODM. Significant segment expenses, consist of the following:

 

 

Three Months Ended June 30,

 

 

Six Months Ended June 30,

 

 

 

 

2026

 

 

2025

 

 

2026

 

 

2025

 

 

Employee compensation

 

$

23,785

 

 

$

36,535

 

 

$

48,492

 

 

$

78,119

 

 

Consulting costs

 

 

3,194

 

 

 

5,168

 

 

 

6,113

 

 

 

11,013

 

 

Provider cost

 

 

11,972

 

 

 

12,153

 

 

 

26,274

 

 

 

26,412

 

 

Stock-based compensation expense

 

 

2,028

 

 

 

5,662

 

 

 

4,332

 

 

 

13,348

 

 

Other segment expense items (1)

 

 

20,625

 

 

 

31,759

 

 

 

48,700

 

 

 

59,629

 

 

Total costs and operating expenses

 

$

61,604

 

 

$

91,277

 

 

$

133,911

 

 

$

188,521

 

 

(1) Other segment expense items primarily include hosting, hardware, corporate compliance, severance, strategic transformation costs, amortization, depreciation, bad debt and overhead expenses.