| Segment Reporting |
The following tables summarize the operating results of the Company's reportable segments. The segment expense categories shown align with the segment-level information that is regularly provided to the CODM. Segment cost of services, Segment sales and marketing, Segment research and development, and Segment general and administrative expenses presented below exclude the allocation of depreciation and amortization expense, stock-based compensation expense, restructuring and integration expenses, transaction costs and other expenses, since these amounts are not reflected in the primary measure of segment profitability.
| | | | | | | | | | | | | | | | | | | Three Months Ended June 30, 2026 | | (in thousands) | SaaS | | Marketing Services | | Total | | Segment revenue | $ | 114,480 | | | $ | 36,248 | | | $ | 150,728 | | | Less: | | | | | | | Segment cost of services | 38,236 | | | 13,319 | | | 51,555 | | | Segment sales and marketing | 34,248 | | | 9,074 | | | 43,322 | | | Segment research and development | 6,960 | | | — | | | 6,960 | | | Segment general and administrative | 21,474 | | | 6,592 | | | 28,066 | | | Segment Adjusted EBITDA | $ | 13,562 | | | $ | 7,263 | | | $ | 20,825 | |
| | | | | | | | | | | | | | | | | | | Three Months Ended June 30, 2025 | | (in thousands) | SaaS | | Marketing Services | | Total | | Segment revenue | $ | 115,005 | | | $ | 95,465 | | | $ | 210,470 | | | Less: | | | | | | | Segment cost of services | 29,884 | | | 29,929 | | | 59,813 | | | Segment sales and marketing | 31,744 | | | 19,722 | | | 51,466 | | | Segment research and development | 7,837 | | | — | | | 7,837 | | | Segment general and administrative | 22,147 | | | 17,975 | | | 40,122 | | | Segment Adjusted EBITDA | $ | 23,393 | | | $ | 27,839 | | | $ | 51,232 | |
| | | | | | | | | | | | | | | | | | | Six Months Ended June 30, 2026 | | (in thousands) | SaaS | | Marketing Services | | Total | | Segment revenue | $ | 231,218 | | | $ | 87,194 | | | $ | 318,412 | | | Less: | | | | | | | Segment cost of services | 76,798 | | | 29,529 | | | 106,327 | | | Segment sales and marketing | 67,683 | | | 20,434 | | | 88,117 | | | Segment research and development | 17,323 | | | — | | | 17,323 | | | Segment general and administrative | 45,036 | | | 16,720 | | | 61,756 | | | Segment Adjusted EBITDA | $ | 24,378 | | | $ | 20,511 | | | $ | 44,889 | |
| | | | | | | | | | | | | | | | | | | Six Months Ended June 30, 2025 | | (in thousands) | SaaS | | Marketing Services | | Total | | Segment revenue | $ | 226,134 | | | $ | 165,707 | | | $ | 391,841 | | | Less: | | | | | | | Segment cost of services | 59,560 | | | 57,957 | | | 117,517 | | | Segment sales and marketing | 68,521 | | | 37,192 | | | 105,713 | | | Segment research and development | 16,860 | | | — | | | 16,860 | | | Segment general and administrative | 46,985 | | | 32,633 | | | 79,618 | | | Segment Adjusted EBITDA | $ | 34,208 | | | $ | 37,925 | | | $ | 72,133 | |
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| Schedule of Reconciliation of Earnings Before Interest, Tax, Depreciation, and Amortization from Segments to Consolidated |
A reconciliation of the Company’s (Loss) income before income tax expense to total Segment Adjusted EBITDA is as follows: | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | Six Months Ended June 30, | | (in thousands) | 2026 | | 2025 | | 2026 | | 2025 | | (Loss) income before income tax expense | $ | (9,464) | | | $ | 22,367 | | | $ | (10,925) | | | $ | 9,884 | | | Interest expense | 7,518 | | | 8,952 | | | 14,125 | | | 18,025 | | | Depreciation and amortization expense | 10,894 | | | 10,191 | | | 20,060 | | | 21,707 | | | Stock-based compensation expense | 2,787 | | | 6,008 | | | 7,537 | | | 13,745 | | | Restructuring and integration expenses | 8,288 | | | 5,493 | | | 14,378 | | | 10,175 | | | Net periodic pension cost | 357 | | | 778 | | | 702 | | | 1,546 | | | | | | | | | | | Other | 445 | | | (2,557) | | | (988) | | | (2,949) | | | Total Segment Adjusted EBITDA | $ | 20,825 | | | $ | 51,232 | | | $ | 44,889 | | | $ | 72,133 | |
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| Schedule of Disaggregation of Revenue |
The following table summarizes the Company's Revenue based on type of service for the periods indicated: | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | Six Months Ended June 30, | | (in thousands) | 2026 | | 2025 | | 2026 | | 2025 | | SaaS | $ | 114,480 | | | $ | 115,005 | | | $ | 231,218 | | | $ | 226,134 | | | Marketing Services | | | | | | | | | Print | 24,916 | | | 67,003 | | | 58,502 | | | 104,714 | | | Digital | 11,332 | | | 28,462 | | | 28,692 | | | 60,993 | | | Total Marketing Services | 36,248 | | | 95,465 | | | 87,194 | | | 165,707 | | | Revenue | $ | 150,728 | | | $ | 210,470 | | | $ | 318,412 | | | $ | 391,841 | |
The following table summarizes the Company's Revenue by geographic region, based on the location of the customer, for the periods indicated: | | | | | | | | | | | | | | | | | | | | | | | | | Three Months Ended June 30, | | Six Months Ended June 30, | | (in thousands) | 2026 | | 2025 | | 2026 | | 2025 | | United States | $ | 116,418 | | | $ | 172,134 | | | $ | 253,124 | | | $ | 318,247 | | | International | 34,310 | | | 38,336 | | | 65,288 | | | 73,594 | | | Revenue | $ | 150,728 | | | $ | 210,470 | | | $ | 318,412 | | | $ | 391,841 | |
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