v3.26.1
Segment Reporting (Tables)
6 Months Ended
Jun. 30, 2026
Segment Reporting [Abstract]  
Schedule of Reportable Segments
Information regarding the Company’s reportable segment is as follows (in millions):
Three Months Ended June 30,Six Months Ended June 30,
2026202520262025
Revenue
Recurring$471 $492 $969 $1,012 
Project40 36 76 64 
Total Revenue$511 $528 $1,045 $1,076 
Less (1)
Cost of services - Technology (2)
$75 $76 $145 $152 
Cost of services - Delivery, Customer Care and Other (3)
260 247 535 519 
Stock Based Compensation
Depreciation and Amortization32 27 63 53 
Total Gross Profit$142 $176 $298 $347 
Selling, General, and Administrative (4)
88 91 179 188 
Restructuring16 36 28 40 
Stock Based Compensation
Depreciation and Intangible Amortization73 73 146 148 
Goodwill impairment— 983 — 983 
Interest expense24 22 48 44 
Other segment items (5)
(54)41 (81)28 
Net Income (Loss) From Continuing Operations$(10)$(1,073)$(29)$(1,090)

(1)    The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM.
(2)     Cost of services - Technology is primarily attributable to cost related to application development and client-related infrastructure.
(3)    Cost of services - Delivery, Customer Care and Other is primarily attributable to costs related personnel and vendors providing services to support our client base and client participants.
(4)    Selling, General, and Administrative expenses exclude restructuring, stock based compensation and depreciation and intangible amortization and primarily include compensation-related costs for administrative and management employees, system and facilities expense, and costs for external professional and consulting services.
(5)    Other segment items - include (gain)/loss from change in fair value of financial instruments, (gain)/loss from change in fair value of tax receivable agreement, other (income) expense, net and income taxes.