v3.26.1
Segment Information (Tables)
6 Months Ended
Jun. 30, 2026
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information

Financial information as of and for the three and six months ended June 30, 2026 and 2025 related to the Company's reportable segments is presented below:

 

 

 

Three Months Ended June 30, 2026

 

 

 

U.S. Property & Casualty

 

Broadspire

 

International
Operations

 

Total

 

 

 

(In thousands)

 

Revenues before reimbursements

 

$

74,065

 

$

109,423

 

$

137,951

 

$

321,439

 

Less:

 

 

 

 

 

 

 

 

 

Segment Expenses:

 

 

 

 

 

 

 

 

 

     Compensation

 

 

37,034

 

 

46,957

 

 

69,513

 

 

153,504

 

     Benefits and payroll taxes

 

 

7,104

 

 

10,720

 

 

13,182

 

 

31,006

 

     Non-employee labor

 

 

1,211

 

 

2,890

 

 

6,276

 

 

10,377

 

Total Compensation

 

 

45,349

 

 

60,567

 

 

88,971

 

 

194,887

 

     Office rent and occupancy

 

 

692

 

 

2,031

 

 

4,008

 

 

6,731

 

     Other office operating expense(1)

 

 

3,573

 

 

3,533

 

 

8,684

 

 

15,790

 

     Depreciation

 

 

883

 

 

2,060

 

 

1,107

 

 

4,050

 

     Professional fees

 

 

561

 

 

5,235

 

 

1,872

 

 

7,668

 

     Cost of risk

 

 

824

 

 

405

 

 

882

 

 

2,111

 

     Other, net(2)

 

 

2,990

 

 

464

 

 

1,516

 

 

4,970

 

Total Other Operating Expense

 

 

9,523

 

 

13,728

 

 

18,069

 

 

41,320

 

Allocated corporate, shared services, and administrative costs(3)

 

 

12,038

 

 

19,398

 

 

20,049

 

 

51,485

 

Total Segment Expenses

 

 

66,910

 

 

93,693

 

 

127,089

 

 

287,692

 

Segment Operating Earnings

 

$

7,155

 

$

15,730

 

$

10,862

 

$

33,747

 

Reconciliation of segment operating earnings:

 

 

 

 

 

 

 

 

 

Unallocated corporate administrative costs(4)

 

 

 

 

 

 

 

 

(4,302

)

Net corporate interest expense

 

 

 

 

 

 

 

 

(2,852

)

Stock option expense

 

 

 

 

 

 

 

 

(114

)

Amortization of acquisition-related intangible assets

 

 

 

 

 

 

 

 

(1,782

)

Non-service pension costs

 

 

 

 

 

 

 

 

(1,462

)

Loss on disposition of businesses, net(5)

 

 

 

 

 

 

 

 

(1,285

)

Software impairment

 

 

 

 

 

 

 

 

(2,294

)

Income before income taxes

 

 

 

 

 

 

 

 

19,656

 

Income taxes

 

 

 

 

 

 

 

 

(6,235

)

Net Income

 

 

 

 

 

 

 

 

13,421

 

Net Loss Attributable to Noncontrolling Interests

 

 

 

 

 

 

 

 

27

 

Net Income Attributable to Shareholders of Crawford & Company

 

 

 

 

 

 

 

$

13,448

 

 

 

 

 

Six Months Ended June 30, 2026

 

 

U.S. Property & Casualty

Broadspire

International
Operations

Total

 

 

(In thousands)

Revenues before reimbursements

 

$146,950

$214,181

$269,833

$630,964

Less:

 

 

 

 

 

Segment Expenses:

 

 

 

 

 

     Compensation

 

74,222

93,794

139,298

307,314

     Benefits and payroll taxes

 

14,305

21,400

26,798

62,503

     Non-employee labor

 

2,455

5,754

13,232

21,441

Total Compensation

 

90,982

120,948

179,328

391,258

     Office rent and occupancy

 

1,469

4,057

8,019

13,545

     Other office operating expense(1)

 

6,959

6,875

17,355

31,189

     Depreciation

 

1,798

4,105

2,222

8,125

     Professional fees

 

1,067

9,970

3,905

14,942

     Cost of risk

 

1,342

1,171

2,037

4,550

     Other, net(2)

 

3,533

575

3,546

7,654

Total Other Operating Expense

 

16,168

26,753

37,084

80,005

Allocated corporate, shared services, and administrative costs(3)

 

25,029

39,894

38,562

103,485

Total Segment Expenses

 

132,179

187,595

254,974

574,748

Segment Operating Earnings

 

$14,771

$26,586

$14,859

$56,216

Reconciliation of segment operating earnings:

 

 

 

 

 

Unallocated corporate administrative costs(4)

 

 

 

 

(13,073)

Net corporate interest expense

 

 

 

 

(5,497)

Stock option expense

 

 

 

 

(300)

Amortization of acquisition-related intangible assets

 

 

 

 

(3,566)

Non-service pension costs

 

 

 

 

(3,438)

Contingent earnout adjustments

 

 

 

 

180

Loss on disposition of businesses, net(5)

 

 

 

 

(1,285)

Software impairment

 

 

 

 

(2,294)

Income before income taxes

 

 

 

 

26,943

Income taxes

 

 

 

 

(8,610)

Net Income

 

 

 

 

18,333

Net Loss Attributable to Noncontrolling Interests

 

 

 

 

20

Net Income Attributable to Shareholders of Crawford & Company

 

 

 

 

$18,353

 

 

 

 

Three Months Ended June 30, 2025

 

 

U.S. Property & Casualty

Broadspire

International
Operations

Total

 

 

(In thousands)

Revenues before reimbursements

 

$82,500

$108,158

$132,339

$322,997

Less:

 

 

 

 

 

Segment Expenses:

 

 

 

 

 

     Compensation

 

41,545

47,026

68,387

156,958

     Benefits and payroll taxes

 

7,601

10,622

12,471

30,694

     Non-employee labor

 

1,854

3,046

7,307

12,207

Total Compensation

 

51,000

60,694

88,165

199,859

     Office rent and occupancy

 

1,145

2,163

4,140

7,448

     Other office operating expense(1)

 

3,787

3,317

8,574

15,678

     Depreciation

 

1,817

1,448

1,074

4,339

     Professional fees

 

533

4,995

821

6,349

     Cost of risk

 

787

1,039

730

2,556

     Other, net(2)

 

2,160

340

1,860

4,360

Total Other Operating Expense

 

10,229

13,302

17,199

40,730

Allocated corporate, shared services, and administrative costs(3)

 

13,820

19,960

19,644

53,424

Total Segment Expenses

 

75,049

93,956

125,008

294,013

Segment Operating Earnings

 

$7,451

$14,202

$7,331

$28,984

Reconciliation of segment operating earnings:

 

 

 

 

 

Unallocated corporate administrative costs(4)

 

 

 

 

(6,988)

Net corporate interest expense

 

 

 

 

(3,858)

Non-service pension costs

 

 

 

 

(2,354)

Stock option expense

 

 

 

 

(214)

Amortization of acquisition-related intangible assets

 

 

 

 

(1,825)

Contingent earnout adjustments

 

 

 

 

(80)

Income before income taxes

 

 

 

 

13,665

Income taxes

 

 

 

 

(5,845)

Net Income

 

 

 

 

7,820

Net Income Attributable to Noncontrolling Interests

 

 

 

 

(38)

Net Income Attributable to Shareholders of Crawford & Company

 

 

 

 

$7,782

 

 

 

 

 

Six Months Ended June 30, 2025

 

 

U.S. Property & Casualty

Broadspire

International
Operations

Total

 

 

(In thousands)

Revenues before reimbursements

 

$164,690

$211,830

$258,509

$635,029

Less:

 

 

 

 

 

Segment Expenses:

 

 

 

 

 

     Compensation

 

83,108

92,077

134,006

309,191

     Benefits and payroll taxes

 

15,274

21,005

24,790

61,069

     Non-employee labor

 

3,406

5,955

15,836

25,197

Total Compensation

 

101,788

119,037

174,632

395,457

     Office rent and occupancy

 

2,312

4,317

8,276

14,905

     Other office operating expense(1)

 

7,577

6,785

16,890

31,252

     Depreciation

 

3,620

2,895

2,082

8,597

     Professional fees

 

1,107

9,234

3,205

13,546

     Cost of risk

 

929

2,111

395

3,435

     Other, net(2)

 

2,991

644

3,736

7,371

Total Other Operating Expense

 

18,536

25,986

34,584

79,106

Allocated corporate, shared services, and administrative costs(3)

 

27,135

40,628

39,742

107,505

Total Segment Expenses

 

147,459

185,651

248,958

582,068

Segment Operating Earnings

 

$17,231

$26,179

$9,551

$52,961

Reconciliation of segment operating earnings:

 

 

 

 

 

Unallocated corporate administrative costs(4)

 

 

 

 

(13,121)

Net corporate interest expense

 

 

 

 

(7,802)

Non-service pension costs

 

 

 

 

(4,687)

Stock option expense

 

 

 

 

(398)

Amortization of acquisition-related intangible assets

 

 

 

 

(3,625)

Contingent earnout adjustments

 

 

 

 

(443)

Income before income taxes

 

 

 

 

22,885

Income taxes

 

 

 

 

(8,325)

Net Income

 

 

 

 

14,560

Net Income Attributable to Noncontrolling Interests

 

 

 

 

(94)

Net Income Attributable to Shareholders of Crawford & Company

 

 

 

 

$14,466

 

(1)
Other office and operating expenses include travel and entertainment, automobile expenses, office operating expenses and data processing costs.
(2)
Other, net primarily includes advertising expenses, bank service charges, bad debt expense, and property and other taxes.
(3)
Allocated corporate, shared services, and administrative costs, comprise of expenses for administrative functions, including direct compensation, payroll taxes, and benefits which are allocated to each segment based on usage.
(4)
Unallocated corporate and shared costs and credits represent expenses for the Company's Chief Executive Officer and Board of Directors, certain adjustments to self-insured liabilities, certain unallocated legal and professional fees and other charges, and certain adjustments and recoveries to the Company's allowances for estimated credit losses.
(5)
Loss on disposition of businesses, net relates to the sales of the U.K. and Chile Crawford Legal Services businesses.

 

Segment assets consist of accounts receivable, less allowance for expected credit losses, unbilled revenues at estimated billable amounts, goodwill and intangible assets arising from business acquisitions, net. Assets at June 30, 2026 and December 31, 2025 were as follows:

 

 

 

U.S. Property & Casualty

 

 

Broadspire

 

 

International Operations

 

 

Total

 

 

 

(In thousands)

 

June 30, 2026

 

 

 

 

 

 

 

 

 

 

 

 

Assets

 

$

108,618

 

 

$

110,075

 

 

$

180,509

 

 

$

399,202

 

December 31, 2025

 

 

 

 

 

 

 

 

 

 

 

 

Assets

 

 

104,970

 

 

 

103,996

 

 

 

176,576

 

 

 

385,542

 

Reconciliation Of Capital Expenditures From Segments To Consolidated

Capital expenditures for the three and six months ended June 30, 2026 and 2025 are shown in the following table:

 

 

 

Three Months Ended

 

 

Six Months Ended

 

(in thousands)

 

June 30,
2026

 

 

June 30,
2025

 

 

June 30,
2026

 

 

June 30,
2025

 

U.S. Property & Casualty

 

$

283

 

 

$

1,264

 

 

$

404

 

 

$

2,658

 

Broadspire

 

 

3,027

 

 

 

3,928

 

 

 

6,775

 

 

 

7,380

 

International Operations

 

 

626

 

 

 

212

 

 

 

1,629

 

 

 

515

 

Corporate

 

 

3,447

 

 

 

3,761

 

 

 

6,434

 

 

 

7,935

 

Total capital expenditures

 

$

7,383

 

 

$

9,165

 

 

$

15,242

 

 

$

18,488

 

Reconciliation of Revenues from Segments to Consolidated

The total of the Company's reportable segments' revenues before reimbursements reconciled to total consolidated revenues for the three and six months ended June 30, 2026 and 2025 was as follows:

 

 

 

Three Months Ended

 

 

Six Months Ended

 

(in thousands)

 

June 30,
2026

 

 

June 30,
2025

 

 

June 30,
2026

 

 

June 30,
2025

 

Segments' revenues before reimbursements

 

$

321,439

 

 

$

322,997

 

 

$

630,964

 

 

$

635,029

 

Reimbursements

 

 

8,585

 

 

 

11,598

 

 

 

19,186

 

 

 

22,905

 

Total consolidated revenues

 

$

330,024

 

 

$

334,595

 

 

$

650,150

 

 

$

657,934

 

Reconciliation of Segment Operating Earnings from Segments to Consolidated

The Company's reportable segments' total operating earnings reconciled to consolidated income before income taxes for the three and six months ended June 30, 2026 and 2025 were as follows:

 

 

 

Three Months Ended

 

 

Six Months Ended

 

(in thousands)

 

June 30,
2026

 

 

June 30,
2025

 

 

June 30,
2026

 

 

June 30,
2025

 

Operating earnings of all reportable segments

 

$

33,747

 

 

$

28,984

 

 

$

56,216

 

 

$

52,961

 

Unallocated corporate and shared costs and credits

 

 

(4,302

)

 

 

(6,988

)

 

 

(13,073

)

 

 

(13,121

)

Net corporate interest expense

 

 

(2,852

)

 

 

(3,858

)

 

 

(5,497

)

 

 

(7,802

)

Stock option expense

 

 

(114

)

 

 

(214

)

 

 

(300

)

 

 

(398

)

Amortization of acquisition-related intangible assets

 

 

(1,782

)

 

 

(1,825

)

 

 

(3,566

)

 

 

(3,625

)

Non-service pension costs

 

 

(1,462

)

 

 

(2,354

)

 

 

(3,438

)

 

 

(4,687

)

Loss on disposition of businesses, net

 

 

(1,285

)

 

 

 

 

 

(1,285

)

 

 

 

Software impairment

 

 

(2,294

)

 

 

 

 

 

(2,294

)

 

 

 

Contingent earnout adjustments

 

 

 

 

 

(80

)

 

 

180

 

 

 

(443

)

Income before income taxes

 

$

19,656

 

 

$

13,665

 

 

$

26,943

 

 

$

22,885

 

Reconciliation of Assets from Segment to Consolidated

The Company's reportable segments' total assets reconciled to consolidated total assets of the Company at June 30, 2026 and December 31, 2025 are presented in the following table:

 

 

 

June 30,
2026

 

 

December 31,
2025

 

 

 

(In thousands)

 

Assets of reportable segments

 

$

399,202

 

 

$

385,542

 

Corporate assets:

 

 

 

 

 

 

Cash and cash equivalents

 

 

69,419

 

 

 

64,079

 

Income taxes receivable

 

 

3,735

 

 

 

4,350

 

Prepaid expenses and other current assets

 

 

29,839

 

 

 

41,362

 

Net property and equipment

 

 

15,811

 

 

 

16,649

 

Operating lease right-of-use asset, net

 

 

59,706

 

 

 

66,322

 

Capitalized software costs, net

 

 

110,673

 

 

 

112,812

 

Deferred income tax assets

 

 

23,549

 

 

 

24,684

 

Other noncurrent assets

 

 

46,318

 

 

 

48,500

 

Total corporate assets

 

 

359,050

 

 

 

378,758

 

Total assets

 

$

758,252

 

 

$

764,300