Revenue Recognition (Tables)

6 Months Ended

Jun. 30, 2026

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following table presents U.S. Property & Casualty revenues before reimbursements disaggregated by service line for the three and six months ended June 30, 2026 and 2025:


		Three Months Ended								Six Months Ended
(in thousands)		June 30, 2026				June 30, 2025				June 30, 2026				June 30, 2025
Global Technical Services		$	26,770			$	26,481			$	53,339			$	53,257
Claims Solutions			28,620				28,324				57,248				59,512
Contractor Connection			16,155				18,480				31,096				35,381
Catastrophe Services			2,520				9,215				5,267				16,540
Total U.S. Property & Casualty Revenues before Reimbursements		$	74,065			$	82,500			$	146,950			$	164,690

In addition to adjusting services, the Company also performs Legal Services within its International Operations segment. Revenue is recognized over time as the performance obligations are satisfied through the effort expended to research, investigate, evaluate, document, and report the claim and control of these services is transferred to the customer.

The following table presents International Operations revenues before reimbursements disaggregated by geography and service line for the three and six months ended June 30, 2026 and 2025:


		Three Months Ended								Six Months Ended
(in thousands)		June 30, 2026				June 30, 2025				June 30, 2026				June 30, 2025
U.K.		$	42,391			$	41,954			$	83,678			$	83,763
Europe			29,676				27,369				56,955				53,553
Australia			25,384				19,792				46,129				36,370
Canada			23,737				23,269				47,469				45,045
Asia			8,252				7,236				17,373				13,403
Latin America			7,613				7,694				14,744				15,706
International Loss Adjusting		$	137,053			$	127,314			$	266,348			$	247,840

U.K.		$	630			$	2,368			$	2,506			$	4,901
Australia			—				1,815				—				4,285
Latin America			268				842				979				1,483
Crawford Legal Services		$	898			$	5,025			$	3,485			$	10,669
Total International Operations Revenues before Reimbursements		$	137,951			$	132,339			$	269,833			$	258,509

The following table presents Broadspire revenues before reimbursements disaggregated by service line for the three and six months ended June 30, 2026 and 2025:


		Three Months Ended								Six Months Ended
(in thousands)		June 30, 2026				June 30, 2025				June 30, 2026				June 30, 2025
Claims Management		$	52,967			$	51,991			$	103,371			$	101,645
Medical Management			49,465				48,626				96,844				95,356
Subrogation			6,991				7,541				13,966				14,829
Total Broadspire Revenues before Reimbursements		$	109,423			$	108,158			$	214,181			$	211,830

Schedule of Customer Contract Liabilities

The table below presents the deferred revenues balance as of January 1, 2026 and the significant activity affecting deferred revenues during the three months and six months ended June 30, 2026:


(In Thousands)
Customer Contract Liabilities		Deferred Revenues
Balance as of January 1, 2026		$	57,093
Quarterly additions			26,030
Revenue recognized from the prior periods			(14,983	)
Revenue recognized from current quarter additions			(10,343	)
Balance as of March 31, 2026		$	57,797
Quarterly additions			29,941
Revenue recognized from the prior periods			(16,841	)
Revenue recognized from current quarter additions			(11,254	)
Balance as of June 30, 2026		$	59,643