0000001 - Document - Cover link:presentationLink link:calculationLink link:definitionLink 9952151 - Statement - Statement of financial position, order of liquidity (Statement) link:presentationLink link:calculationLink link:definitionLink 9952152 - Statement - Statement of comprehensive income, profit or loss, by function of expense (Statement) link:presentationLink link:calculationLink link:definitionLink 9952153 - Statement - Statement of comprehensive income, OCI components presented before tax (Statement) link:presentationLink link:calculationLink link:definitionLink 9952153 - Statement - Statement of comprehensive income, OCI components presented before tax (Statement) link:presentationLink link:calculationLink link:definitionLink 9952154 - Statement - Statement of cash flows, indirect method (Statement) link:presentationLink link:calculationLink link:definitionLink 9952155 - Statement - Statement of changes in equity (Statement) link:presentationLink link:calculationLink link:definitionLink 9952156 - Statement - Statement of financial position, order of liquidity (Parentheticals) link:presentationLink link:calculationLink link:definitionLink 9952157 - Statement - Statement of cash flows, indirect method (Parentheticals) link:presentationLink link:calculationLink link:definitionLink 9952158 - Disclosure - Note 1 link:presentationLink link:calculationLink link:definitionLink 9952159 - Disclosure - Note 2 link:presentationLink link:calculationLink link:definitionLink 9952160 - Disclosure - Note 3 link:presentationLink link:calculationLink link:definitionLink 9952161 - Disclosure - Note 4 link:presentationLink link:calculationLink link:definitionLink 9952162 - Disclosure - Note 5 link:presentationLink link:calculationLink link:definitionLink 9952163 - Disclosure - Note 6 link:presentationLink link:calculationLink link:definitionLink 9952164 - Disclosure - Note 7 link:presentationLink link:calculationLink link:definitionLink 9952165 - Disclosure - Note 8 link:presentationLink link:calculationLink link:definitionLink 9952166 - Disclosure - Note 9 link:presentationLink link:calculationLink link:definitionLink 9952167 - Disclosure - Note 10 link:presentationLink link:calculationLink link:definitionLink 9952168 - Disclosure - Note 11 link:presentationLink link:calculationLink link:definitionLink 9952169 - Disclosure - Note 12 link:presentationLink link:calculationLink link:definitionLink 9952170 - Disclosure - Note 13 link:presentationLink link:calculationLink link:definitionLink 9952171 - Disclosure - Note 14 link:presentationLink link:calculationLink link:definitionLink 9952172 - Disclosure - Note 15 link:presentationLink link:calculationLink link:definitionLink 9952173 - Disclosure - Note 16 link:presentationLink link:calculationLink link:definitionLink 9952174 - Disclosure - Note 17 link:presentationLink link:calculationLink link:definitionLink 9952175 - Disclosure - Note 18 link:presentationLink link:calculationLink link:definitionLink 9952176 - Disclosure - Note 19 link:presentationLink link:calculationLink link:definitionLink 9952177 - Disclosure - Note 20 link:presentationLink link:calculationLink link:definitionLink 9952178 - Disclosure - Note 21 link:presentationLink link:calculationLink link:definitionLink 9952179 - Disclosure - Note 22 link:presentationLink link:calculationLink link:definitionLink 9952180 - Disclosure - Note 23 link:presentationLink link:calculationLink link:definitionLink 9952181 - Disclosure - Note 24 link:presentationLink link:calculationLink link:definitionLink 9952182 - Disclosure - Note 25 link:presentationLink link:calculationLink link:definitionLink 9952183 - Disclosure - Note 26 link:presentationLink link:calculationLink link:definitionLink 9952184 - Disclosure - Note 27 link:presentationLink link:calculationLink link:definitionLink 9952185 - Disclosure - Note 28 link:presentationLink link:calculationLink link:definitionLink 9952186 - Disclosure - Note 29 link:presentationLink link:calculationLink link:definitionLink 9952187 - Disclosure - Note 30 link:presentationLink link:calculationLink link:definitionLink 9952188 - Disclosure - Note 31 link:presentationLink link:calculationLink link:definitionLink 9952189 - Disclosure - Note 32 link:presentationLink link:calculationLink link:definitionLink 9952190 - Disclosure - Note 33 link:presentationLink link:calculationLink link:definitionLink 9952191 - Disclosure - Note 34 link:presentationLink link:calculationLink link:definitionLink 9952192 - Disclosure - Note 35 link:presentationLink link:calculationLink link:definitionLink 9952193 - Disclosure - Note 36 link:presentationLink link:calculationLink link:definitionLink 9952194 - Disclosure - Note 37 link:presentationLink link:calculationLink link:definitionLink 9952195 - Disclosure - Note 38 link:presentationLink link:calculationLink link:definitionLink 9952196 - Disclosure - Note 39 link:presentationLink link:calculationLink link:definitionLink 9952197 - Disclosure - Note 40 link:presentationLink link:calculationLink link:definitionLink 9952198 - Disclosure - Note 41 link:presentationLink link:calculationLink link:definitionLink 9952199 - Disclosure - Note 42 link:presentationLink link:calculationLink link:definitionLink 9952200 - Disclosure - Note 43 link:presentationLink link:calculationLink link:definitionLink 9952201 - Disclosure - Note 44 link:presentationLink link:calculationLink link:definitionLink 9952202 - Disclosure - Note 45 link:presentationLink link:calculationLink link:definitionLink 9952203 - Disclosure - Note 46 link:presentationLink link:calculationLink link:definitionLink 9952204 - Disclosure - Note 47 link:presentationLink link:calculationLink link:definitionLink 9955511 - Disclosure - List of accounting policies (Policies) link:presentationLink link:calculationLink link:definitionLink 9955512 - Disclosure - Note 1 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955513 - Disclosure - Note 2 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955514 - Disclosure - Note 3 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955515 - Disclosure - Note 4 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955516 - Disclosure - Note 5 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955517 - Disclosure - Note 6 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955518 - Disclosure - Note 7 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955519 - Disclosure - Note 8 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955520 - Disclosure - Note 9 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955521 - Disclosure - Note 10 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955522 - Disclosure - Note 11 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955523 - Disclosure - Note 12 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955524 - Disclosure - Note 13 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955525 - Disclosure - Note 14 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955526 - Disclosure - Note 15 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955527 - Disclosure - Note 16 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955528 - Disclosure - Note 17 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955529 - Disclosure - Note 18 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955530 - Disclosure - Note 19 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955531 - Disclosure - Note 20 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955532 - Disclosure - Note 21 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955533 - Disclosure - Note 22 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955534 - Disclosure - Note 23 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955535 - Disclosure - Note 24 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955536 - Disclosure - Note 25 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955537 - Disclosure - Note 26 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955538 - Disclosure - Note 27 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955539 - Disclosure - Note 28 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955540 - Disclosure - Note 29 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955541 - Disclosure - Note 30 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955542 - Disclosure - Note 31 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955543 - Disclosure - Note 32 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955544 - Disclosure - Note 33 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955545 - Disclosure - Note 34 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955546 - Disclosure - Note 35 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955547 - Disclosure - Note 36 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955548 - Disclosure - Note 37 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955549 - Disclosure - Note 38 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955550 - Disclosure - Note 39 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955551 - Disclosure - Note 40 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955552 - Disclosure - Note 41 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955553 - Disclosure - Note 42 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955554 - Disclosure - Note 43 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955555 - Disclosure - Note 44 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955556 - Disclosure - Note 45 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955557 - Disclosure - Note 46 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955558 - Disclosure - Note 47 (Tables) link:presentationLink link:calculationLink link:definitionLink 9955559 - Disclosure - Note 1 (Details) link:presentationLink link:calculationLink link:definitionLink 9955560 - Disclosure - Note 2 (Details) link:presentationLink link:calculationLink link:definitionLink 9955561 - Disclosure - Note 3 (Details) link:presentationLink link:calculationLink link:definitionLink 9955562 - Disclosure - Note 4 (Details) link:presentationLink link:calculationLink link:definitionLink 9955563 - Disclosure - Note 5 Total group assets by operating segment (Details) link:presentationLink link:calculationLink link:definitionLink 9955564 - Disclosure - Note 5 Main margins and profit by operating segments (Details) link:presentationLink link:calculationLink link:definitionLink 9955565 - Disclosure - Note 6 Maximum credit risk exposure (Details) link:presentationLink link:calculationLink link:definitionLink 9955566 - Disclosure - Note 6 Maximum credit risk exposure, accumulated allowances and carrying amount by geographical location (Details) link:presentationLink link:calculationLink link:definitionLink 9955567 - Disclosure - Note 6 Maximum credit risk exposure breakdown by counterparty and product (Details) link:presentationLink link:calculationLink link:definitionLink 9955568 - Disclosure - Note 6 Guarantees Received (Details) link:presentationLink link:calculationLink link:definitionLink 9955569 - Disclosure - Note 6 Impaired Secured Loans (Details) link:presentationLink link:calculationLink link:definitionLink 9955570 - Disclosure - Note 6 Changes in impaired financial assets and guarantees given (Details) link:presentationLink link:calculationLink link:definitionLink 9955571 - Disclosure - Note 6 Positive scenario of GDP, unemployment rate and HPI for the main geographies (Details) link:presentationLink link:calculationLink link:definitionLink 9955572 - Disclosure - Note 6 Estimate of GDP, unemployment rate and HPI for the main geographies (Details) link:presentationLink link:calculationLink link:definitionLink 9955573 - Disclosure - Note 6 Negative scenario of GDP, unemployment rate and HPI for the main geographies (Details) link:presentationLink link:calculationLink link:definitionLink 9955574 - Disclosure - Note 6 Expected loss variation (Details) link:presentationLink link:calculationLink link:definitionLink 9955575 - Disclosure - Note 6 Changes in loss allowances of loans and advances at amortized cost (Details) link:presentationLink link:calculationLink link:definitionLink 9955576 - Disclosure - Note 6 Wholesale financing operations carried out by group entities (Details) link:presentationLink link:calculationLink link:definitionLink 9955577 - Disclosure - Note 7 Fair value of financial instruments by levels (Details) link:presentationLink link:calculationLink link:definitionLink 9955578 - Disclosure - Note 7 Fair value of financial instruments at amortized cost by levels (Details) link:presentationLink link:calculationLink link:definitionLink 9955579 - Disclosure - Note 8 Cash Cash Balances At Central Banks And Other Demand Deposits (Details) link:presentationLink link:calculationLink link:definitionLink 9955580 - Disclosure - Note 9 Financial assets and liabilities held for trading (Details) link:presentationLink link:calculationLink link:definitionLink 9955581 - Disclosure - Note 10 Non trading financial assets at fair value through profit or loss mandatorily measured at fair value (Details) link:presentationLink link:calculationLink link:definitionLink 9955582 - Disclosure - Note 11 Financial Instruments Designated At Fair Value Through Profit Or Loss (Details) link:presentationLink link:calculationLink link:definitionLink 9955583 - Disclosure - Note 12 Financial assets at fair value through other comprehensive income (Details) link:presentationLink link:calculationLink link:definitionLink 9955584 - Disclosure - Note 12 Other comprehensive income, changes in gains or losses (Details) link:presentationLink link:calculationLink link:definitionLink 9955585 - Disclosure - Note 13 Financial assets at amortised cost (Details) link:presentationLink link:calculationLink link:definitionLink 9955586 - Disclosure - Note 13 Loans and advances to customers (Details) link:presentationLink link:calculationLink link:definitionLink 9955587 - Disclosure - Note 14 Derivatives Hedge accounting and fair value changes of the hedged items in portfolio hedge of interest rate risk (Details) link:presentationLink link:calculationLink link:definitionLink 9955588 - Disclosure - Note 15 Investments In Subsidiaries Joint Ventures And Associates (Details) link:presentationLink link:calculationLink link:definitionLink 9955589 - Disclosure - Note 16 Tangible Assets Breakdown By Type Of Asset (Details) link:presentationLink link:calculationLink link:definitionLink 9955590 - Disclosure - Note 17 Goodwill, breakdown by CGU and changes of the year (Details) link:presentationLink link:calculationLink link:definitionLink 9955591 - Disclosure - Note 17 Other Intangible Assets (Details) link:presentationLink link:calculationLink link:definitionLink 9955592 - Disclosure - Note 18 Tax assets and liabilities (Details) link:presentationLink link:calculationLink link:definitionLink 9955593 - Disclosure - Note 19 Other assets and liabilities (Details) link:presentationLink link:calculationLink link:definitionLink 9955594 - Disclosure - Note 20 Non current assets and disposal groups classified as held for sale breakdown by items (Details) link:presentationLink link:calculationLink link:definitionLink 9955595 - Disclosure - Note 21 Financial liabilities at amortised cost (Details) link:presentationLink link:calculationLink link:definitionLink 9955596 - Disclosure - Note 21 Deposits from credit institutions (Details) link:presentationLink link:calculationLink link:definitionLink 9955597 - Disclosure - Note 21 Customer Deposits (Details) link:presentationLink link:calculationLink link:definitionLink 9955598 - Disclosure - Note 21 Debt certificates (Details) link:presentationLink link:calculationLink link:definitionLink 9955599 - Disclosure - Note 21 Other Financial Liabilities (Details) link:presentationLink link:calculationLink link:definitionLink 9955600 - Disclosure - Note 22 Liabilities under insurance and reinsurance contracts (Details) link:presentationLink link:calculationLink link:definitionLink 9955601 - Disclosure - Note 23 Provisions Breakdown By Concepts (Details) link:presentationLink link:calculationLink link:definitionLink 9955602 - Disclosure - Note 24 Condensed consolidated Income Statement impact (Details) link:presentationLink link:calculationLink link:definitionLink 9955603 - Disclosure - Note 25 (Details) link:presentationLink link:calculationLink link:definitionLink 9955604 - Disclosure - Note 26 Retained earnings and other reserves (Details) link:presentationLink link:calculationLink link:definitionLink 9955605 - Disclosure - Note 27 Accumulated Other Comprehensive Income Classified By Concepts (Details) link:presentationLink link:calculationLink link:definitionLink 9955606 - Disclosure - Note 28 Non Controlling Interest Classified By Concept (Details) link:presentationLink link:calculationLink link:definitionLink 9955607 - Disclosure - Nota 28 Profit attributable to non-controlling interests (Details) link:presentationLink link:calculationLink link:definitionLink 9955608 - Disclosure - Note 29 Capital ratios (Details) link:presentationLink link:calculationLink link:definitionLink 9955609 - Disclosure - Note 29 Leverage ratio (Details) link:presentationLink link:calculationLink link:definitionLink 9955610 - Disclosure - Note 30 Commitments and guarantees given (Details) link:presentationLink link:calculationLink link:definitionLink 9955611 - Disclosure - Note 31 (Details) link:presentationLink link:calculationLink link:definitionLink 9955612 - Disclosure - Note 32 Interest income breakdown by origin (Details) link:presentationLink link:calculationLink link:definitionLink 9955613 - Disclosure - Note 32 Interest expense breakdown by origin (Details) link:presentationLink link:calculationLink link:definitionLink 9955614 - Disclosure - Note 33 Dividend income breakdown by headline (Details) link:presentationLink link:calculationLink link:definitionLink 9955615 - Disclosure - Note 34 Fee and commission income (Details) link:presentationLink link:calculationLink link:definitionLink 9955616 - Disclosure - Note 34 Fees and commission expense (Details) link:presentationLink link:calculationLink link:definitionLink 9955617 - Disclosure - Note 35 Gains or losses on financial assets and liabilities, hedge accounting and exchange differences net (Details) link:presentationLink link:calculationLink link:definitionLink 9955618 - Disclosure - Note 35 Gains or losses on financial assets and liabilities and hedge accounting breakdown by nature of the financial instrument (Details) link:presentationLink link:calculationLink link:definitionLink 9955619 - Disclosure - Note 36 Other operating income (Details) link:presentationLink link:calculationLink link:definitionLink 9955620 - Disclosure - Note 36 Other operating expense (Details) link:presentationLink link:calculationLink link:definitionLink 9955621 - Disclosure - Note 37 Income and expense from insurance and reinsurance contracts (Details) link:presentationLink link:calculationLink link:definitionLink 9955622 - Disclosure - Note 38 Personnel expense (Details) link:presentationLink link:calculationLink link:definitionLink 9955623 - Disclosure - Note 38 Other administrative expense (Details) link:presentationLink link:calculationLink link:definitionLink 9955624 - Disclosure - Note 39 Depreciation and amortization (Details) link:presentationLink link:calculationLink link:definitionLink 9955625 - Disclosure - Note 40 Provisions or reversal of provisions (Details) link:presentationLink link:calculationLink link:definitionLink 9955626 - Disclosure - Note 41 Impairment or reversal of impairment on financial assets not measured at fair value through profit or loss or net gains by modification (Details) link:presentationLink link:calculationLink link:definitionLink 9955627 - Disclosure - Note 42 (Details) link:presentationLink link:calculationLink link:definitionLink 9955628 - Disclosure - Note 43 Impairment Or Reversal Of Impairment On Non Financial Assets (Details) link:presentationLink link:calculationLink link:definitionLink 9955629 - Disclosure - Note 44 Gains (losses) from non current assets and disposal groups classified as held for sale not qualifying as discontinued operations (Details) link:presentationLink link:calculationLink link:definitionLink 9955630 - Disclosure - Note 45 Balances arising from transactions with entities of the group (Details) link:presentationLink link:calculationLink link:definitionLink 9955631 - Disclosure - Note 45 Balances of consolidated income statement arising from transactions with entities of the group (Details) link:presentationLink link:calculationLink link:definitionLink 9955632 - Disclosure - Note 45 Transactions with members of the Board of Directors and Senior Management (Details) link:presentationLink link:calculationLink link:definitionLink 9955633 - Disclosure - Note 46 Remuneration for non executive directors (Details) link:presentationLink link:calculationLink link:definitionLink 9955634 - Disclosure - Note 46 Remuneration system with deferred delivery of shares of non executive directors (Details) link:presentationLink link:calculationLink link:definitionLink 9955635 - Disclosure - Note 46 Fixed remuneration of executive directors (Details) link:presentationLink link:calculationLink link:definitionLink 9955636 - Disclosure - Note 46 Pension commitments with executive directors (Details) link:presentationLink link:calculationLink link:definitionLink 9955637 - Disclosure - Note 46 Fixed remuneration of senior management (Details) link:presentationLink link:calculationLink link:definitionLink 9955638 - Disclosure - Note 46 Pension commitments with senior management (Details) link:presentationLink link:calculationLink link:definitionLink 9955639 - Disclosure - Note 47 (Details) link:presentationLink link:calculationLink link:definitionLink