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Segment Information
6 Months Ended
Jun. 30, 2026
Segment Reporting [Abstract]  
Segment Information
13. Segment Information

At June 30, 2026, Consumer and Insurance (“C&I”) is our only reportable segment. The remaining components (which we refer to as “Other”) consist of our liquidating SpringCastle Portfolio servicing activity and our non-originating legacy operations, which primarily include our liquidating real estate loans.

The accounting policies of the C&I segment are the same as those disclosed in Note 2 and Note 18 of the Notes to the Consolidated Financial Statements in Part II - Item 8 included in our Annual Report.

We have identified the following significant segment expenses: Interest expense, Provision for finance receivable losses, Salaries and benefits expense, Other operating expenses, and Insurance policy benefits and claims expense. Based on our identified significant segment expenses, there are no other segment items.

Our chief operating decision maker (“CODM”) is our Chief Executive Officer (“CEO”). The CODM uses Income (loss) before income tax expense (benefit) to assess the performance of the C&I segment, allocate resources, and make strategic operating decisions.
The following tables present information about C&I and Other, as well as reconciliations to the condensed consolidated financial statement amounts.
(dollars in millions)Consumer
and
Insurance
OtherSegment to
GAAP
Adjustment
Consolidated
Total
Three Months Ended June 30, 2026  
Interest income$1,413 $1 $3 $1,417 
Interest expense326   326 
Provision for finance receivable losses
610   610 
Net interest income after provision for finance receivable losses
477 1 3 481 
Other revenues206 1  207 
Salaries and benefits
242 1  243 
Other operating expenses
203 2  205 
Insurance policy benefits and claims
44   44 
Income (loss) before income tax expense
$194 $(1)$3 $196 
Three Months Ended June 30, 2025
Interest income$1,333 $$$1,339 
Interest expense317 — — 317 
Provision for finance receivable losses
511 — — 511 
Net interest income after provision for finance receivable losses
505 511 
Other revenues175 (1)176 
Salaries and benefits
229 — 230 
Other operating expenses
186 — 189 
Insurance policy benefits and claims
54 — — 54 
Income (loss) before income tax expense
$211 $(1)$$214 
Six Months Ended June 30, 2026  
Interest income$2,796 $2 $6 $2,804 
Interest expense648 1  649 
Provision for finance receivable losses
1,075  (1)1,074 
Net interest income after provision for finance receivable losses
1,073 1 7 1,081 
Other revenues401 3  404 
Salaries and benefits
481 2  483 
Other operating expenses
410 3 1 414 
Insurance policy benefits and claims
96   96 
Income (loss) before income tax expense
$487 $(1)$6 $492 
Assets$26,274 $5 $1,145 $27,424 
Six Months Ended June 30, 2025
Interest income$2,635 $$12 $2,648 
Interest expense628 — 629 
Provision for finance receivable losses
967 — — 967 
Net interest income after provision for finance receivable losses
1,040 11 1,052 
Other revenues361 (1)364 
Salaries and benefits
446 — 448 
Other operating expenses
371 376 
Insurance policy benefits and claims
103 — — 103 
Income (loss) before income tax expense
$481 $(1)$$489 
Assets$25,485 $10 $1,133 $26,628