v3.26.1
Allowance for Finance Receivable Losses
6 Months Ended
Jun. 30, 2026
Receivables [Abstract]  
Allowance for Finance Receivable Losses
4. Allowance for Finance Receivable Losses

We establish an allowance for finance receivable losses through the provision for finance receivable losses. We evaluate our finance receivable portfolio by the level of contractual delinquency in the portfolio, specifically in the late-stage delinquency buckets and inclusive of the migration of the finance receivables through the delinquency buckets. We estimate and record an allowance for finance receivable losses to cover the expected lifetime credit losses on our finance receivables. Our allowance for finance receivable losses may fluctuate based upon changes in portfolio growth, credit quality, and economic conditions.

Our methodology to estimate expected credit losses uses recent macroeconomic forecasts, which include forecasts for unemployment. We leverage projections from various industry leading providers. We also consider inflationary pressures, consumer confidence levels, and elevated interest rates that may continue to impact the economic outlook. At June 30, 2026, our economic forecast used a reasonable and supportable period of 12 months. The increase in our allowance for finance receivable losses for the three and six months ended June 30, 2026 was driven by growth in net finance receivables. We may experience further changes to the macroeconomic assumptions within our forecast, as well as changes to our loan loss performance outlook, both of which could lead to further changes in our allowance for finance receivable losses, allowance ratio, and provision for finance receivable losses.

Changes in the allowance for finance receivable losses were as follows:
(dollars in millions)
Consumer Loans
Credit CardsTotal
Three Months Ended June 30, 2026  
Balance at beginning of period$2,607 $212 $2,819 
Provision for finance receivable losses528 82 610 
Charge-offs(572)(51)(623)
Recoveries113 4 117 
Balance at end of period$2,676 $247 $2,923 
Three Months Ended June 30, 2025  
Balance at beginning of period$2,536 $152 $2,688 
Provision for finance receivable losses
460 51 511 
Charge-offs(495)(37)(532)
Recoveries85 87 
Balance at end of period$2,586 $168 $2,754 
Six Months Ended June 30, 2026
Balance at beginning of period$2,656 $209 $2,865 
Provision for finance receivable losses946 128 1,074 
Charge-offs(1,138)(100)(1,238)
Recoveries212 10 222 
Balance at end of period$2,676 $247 $2,923 
Six Months Ended June 30, 2025
Balance at beginning of period$2,567 $138 $2,705 
Provision for finance receivable losses869 98 967 
Charge-offs(1,020)(73)(1,093)
Recoveries170 175 
Balance at end of period$2,586 $168 $2,754